Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Accomplishments
Timeline
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Rejoice Jonah

Port Moresby,NCD

Summary

With over a decade of experience in the ICT industry, I have developed a robust skill set and experience as a systems administrator, managing complex systems across various domains, including payroll, banking, payments (transaction processing), analytics and data warehousing. My expertise lies in system management and administration—ensuring high availability and performance of critical systems—and project management, being involved as team lead for various critical projects to meet the organization’s goals. In my recent role, I transitioned into a managerial role where I am leading a small team of 11 professionals who comprise of business analysts and system administrators managing and supporting a number of core applications for the Bank of Papua New Guinea focusing on strategic planning and team leadership to deliver key projects for the bank. I am passionate to learn new skills and technology, particularly cloud technology and cyber security and am open to opportunities within the ICT space and outside as well to leverage my experience within a dynamic organization. I am required to give a3months notice to my current employer prior to commencing work with a new employer. I am available for work between December2024 and March2025.


Overview

16
16
years of professional experience

Work History

Acting Manager

Bank of Papua New Guinea (BPNG)
08.2024 - Current
  • Manager for the ICT Applications Unit, managing system/application administrators and business analysts who are team leads and assigned resources for the various projects across the bank. This role reports to the ICT Department Chief Information Officer (CIO).
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Senior Applications Administrator

Bank of Papua New Guinea
06.2018 - 07.2024
  • Senior Applications Administrator for a number of core applications (Corporate Systems) listed below, for the Bank of Papua New Guinea
  • This includes the Accounting system, the Core Banking system and the National Payment switch, coordinating testing with external parties and liaising with vendors on system issues and incidents, SLAs, license renewals and system upgrades
  • This role also involves initiating Disaster Recovery Procedures (DRP) for the banks systems
  • Payroll System – Ascender Pay (HRMIS)
  • Core Banking Services System – BSS
  • GL/Accounting System – Oracle Enterprise Business Suite (EBS)
  • National Payment Switch – Retail Electronic Payment System (REPS)
  • Suspicious Matter Reporting System (SMR) – for AML/CTF compliance reporting by commercial banks to BPNG
  • Taipan –A customised developed Analytics Solution with components comprising of opensearch dashboards, nifi, keycloak running on Docker that ingests data from the SMR System above and from International Electronic Funds Transfer Report (IEFTR) and Threshold Transactions Report (TTR) from commercial banks for analysis reporting
  • Prudential Financial Institutions Reporting System (TM1, IBM Planning and Cognos Analytics) for commercial banks and financial institutions mandatory reporting to the central bank
  • Vault Management System –VMS (Currency process modernisation and automation system)
  • Comprehensive Reserve Management System (CRMS) –Treasury Management System for Bank PNG

BI/DW Analyst & Developer, ICT

Telikom PNG
01.2010 - 06.2018
  • Gathered and interpreted data, supporting decision-making processes across departments.
  • Generated reports with visualizations, enhancing stakeholders' understanding of complex data.

Systems Analyst

Steamships Limited
01.2009 - 01.2010

Education

Bachelor’s Degree in Commerce - Information Technology

Papua New Guinea University of Technology (Unitech)
01.2008

Grade12 Higher School Certificate - undefined

Malabunga Secondary School
01.2003

Skills

  • Customer Service
  • System Administration
  • Leadership & Team Management
  • Stakeholder Communication and Continuous Improvement
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Decision-making
  • Problem resolution

References

Elvis, Haoda, Acting CIO – BPNG ICT Department, ehaoda@bankpng.gov.pg, +6753227480

Hobbies and Interests

Member of BPNG’s ICT Social Club, Member of Break A Sweat- all women fitness club, Travel and Adventure

Accomplishments

  • Australia Awards Awardee –Women’s Mentoring Program2024-2025
  • Certificate in Docker Administration – September2023
  • Introduction to Digital Project Management – June2023

Timeline

Acting Manager

Bank of Papua New Guinea (BPNG)
08.2024 - Current

Senior Applications Administrator

Bank of Papua New Guinea
06.2018 - 07.2024

BI/DW Analyst & Developer, ICT

Telikom PNG
01.2010 - 06.2018

Systems Analyst

Steamships Limited
01.2009 - 01.2010

Grade12 Higher School Certificate - undefined

Malabunga Secondary School

Bachelor’s Degree in Commerce - Information Technology

Papua New Guinea University of Technology (Unitech)
Rejoice Jonah