Elma Theophilia Tobias Tiki

Leading an enthusiastic team in understanding customers need /expectations, developing effective quality assurance systems, compliance to standards and legal requirements. Focus on quality and prefer working with and for the best. By seeing what each person naturally does best and empowering them to do it, make individuals, teams, and groups better. Have a natural ability to coordinate with people and resources for maximum effectiveness. Am creative flexibility in complex situations leads to greater efficiency. I quickly weigh alternative paths and determine the best one. The natural ability to anticipate, play out different scenarios and plan makes an agile decision-maker, caring but also firm in decisions. Take ownership for the things that matter most and committed to stable values such as respect, honesty, loyalty and trust. Have a deep sense of dedication and feel ownership for commitments. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals .

• Reviewed technical documentation, such as specifications and test plans, for accuracy and completeness.
• Implemented corrective actions in response to identified issues or non-conformances.
• Ensured proper documentation was maintained throughout organization related to quality assurance processes
• Document controller , creating , updating and review of standard SOP;S and communication of changes and updating documents according to the process
• Coordinated with external auditors during third-party assessments or certifications.
• Provided quality assurance input and guidance to support decision-making.
• Developed and implemented quality-related training programs for personnel.
• Trained staff on quality control processes and best practices.
• Oversaw calibration and maintenance activities for inspection equipment used in quality checks
• Organize external certified calibration for stand lab instruments and other process instruments and controls
• Evaluated performance by monitoring and reporting on quality assurance metrics.
• Maintained up-to-date knowledge of relevant industry regulations, standards, and technologies.
• Implemented QA standards, methodologies and metrics for consistent team operations.
• Prepared reports on quality assurance activities and findings for management review.
• Assisted in selection of vendors by evaluating their capabilities related to product quality
• Conduct vendor performance reviews quarterly according to the quality , cost and reliability of the services
• Identified areas for improvement through analysis of data, testing results, and customer feedback.
• Developed metrics for tracking progress towards achieving organizational goals related to product quality.
• Collaborated with cross-functional teams to develop strategies for improving product quality.
• Managed team of quality assurance professionals, providing guidance and support as needed.
• Performed root cause analysis to identify underlying causes of identified issues or defects.
• Supported continuous improvement initiatives aimed at enhancing efficiency while maintaining high-quality standards.
• Developed and implemented quality assurance policies and procedures.
• Structured inspection and testing criteria and procedures across [Type] industry environment.
• Evaluated quality of products through regular sample collection and analysis.
• Maintained production quality by identifying and correcting defects.
• Helped management interpret QC information with well-organized and timely reports.
• Delivered total quality control with effective collaboration between team members and outside vendors.
• Met regulatory requirements with routine and surprise tests and thorough documentation.
• Checked conformance of raw materials, purchased parts and finished products against quality specifications.
• Reduced quality issues substantially with quality improvements at all levels.
• Outlined issues for nonconformance, root cause analyses and quality trends with clear, detailed reports.
• Optimized quality control systems with continuous performance monitoring.
• Managed execution of events with associated staff leadership and last-minute decision-making.
• Developed solid leadership team, identifying and developing internal talent to promote from within.
• Maintained organizational leadership standards by helping recruit board members and elect officers.
• Motivated team performance with hands-on leadership style.
• Trained team members on best practices, tools, and technologies adopted in supply chain department.
• Developed supply chain strategies to improve efficiency and reduce costs.
• Led process improvement initiatives targeting waste reduction, lead time reduction, and overall efficiency enhancement.
• Participated in vendor selection processes by assessing capabilities, capacity, quality, service levels, and financial stability of potential partners
• Coordinated logistics activities, including transportation and warehousing, for seamless operations.
• Monitored industry advancements to stay current on emerging trends affecting supply chain field.
• Collaborated with cross-functional teams on new product launches and changes in demand patterns.
• Supported on-time production with properly sequenced deliveries and supply chain operations.
• Fostered culture of continuous improvement by encouraging team members to share ideas for optimizing workflows throughout organization
• Evaluated supplier performance to ensure quality standards were met consistently.
• Implemented inventory control processes to minimize stockouts and overstock issues.
• Maintained compliance with relevant regulations governing international trade or hazardous materials handling within supply chain function
• Established key performance indicators KPIs to monitor supply chain performance regularly.
• January 2017 - January 2021Quality Assurance Supervisor
• Coca Cola Europacific Partners, Port Moresby, NATIONAL CAPITAL DISTRICT
• Verified that user documentation accurately reflected application features and functionality.
• Prepared reports summarizing test results for presentation to stakeholders.
• Participated in code reviews to ensure adherence to established coding standards.
• Created training materials for new hires joining quality assurance team.
• Performed root cause analysis of issues discovered during testing phase.
• Conducted risk assessments to prioritize testing efforts based on potential impact to end users.
• Established metrics for evaluating effectiveness of quality assurance processes.
• Maintained up-to-date knowledge of industry trends, tools, and best practices in quality assurance.
• Reviewed and analyzed product requirements to create test plans and cases.
• Provided feedback on usability and overall user experience during product development process.
• Facilitated communication between cross-functional teams including developers, product managers, and customer support representatives
• Outlined issues for nonconformance, root cause analyses and quality trends with clear, detailed reports.
• Helped management interpret QC information with well-organized and timely reports.
• Optimized quality control systems with continuous performance monitoring.
• Delivered total quality control with effective collaboration between team members and outside vendors.
• Maintained production quality by identifying and correcting defects.
• Checked conformance of raw materials, purchased parts and finished products against quality specifications.
• September 2013 - April 2014Laboratory Technician
• Institute of Medical Research, GOROKA, Eastern Highlands highlands Province P
• Conducted routine tests and procedures under supervision of senior staff members
• Conducted blood sampling and swabs for
• HPV studies under the sexual reproductive division in IMR
• Prepared and set up necessary lab equipment for experiments.
• Operated various types of laboratory instruments, such as microscopes and spectrophotometers.
• Collected samples from various sources, including patients, animals, or environmental sites.
• Followed standard operating procedures SOPs to maintain quality control during experiments.
• Maintained equipment records and daily work logs.
• Monitored inventory levels of laboratory supplies and ordered additional items as needed.
• Implemented necessary safety precautions when handling hazardous materials or biological specimens.
• Sanitized lab supplies to avoid cross-contamination.
• Maintained clean and sterile laboratory environment to ensure accurate results.
• Troubleshot issues with laboratory equipment and made minor repairs.
• Trained new lab technicians on proper techniques, safety protocols, and lab-specific procedures.
• Ensured compliance with all applicable regulations pertaining to laboratory work, including those from government agencies or accrediting bodies
• Organized and restocked supplies and daily-use reagents for laboratory team.
• Produced quality data by following exact procedures for techniques.
• Communicated test results and requests between laboratory and outside personnel.
• Monitored testing procedures to detect and report questionable results.
• Analyzed and documented results from research and analysis operations.
• Education
• Classification
• Educationworkexperiences
• Attainmentsqualification
• Inspected work areas and equipment for compliance with regulations and guidelines.
• Maximized sample and run traceability by documenting assay components.
• Demonstrated and explained laboratory procedures and assays to staff.
• Determined standards and procedures for new products and systems.
• Compiled and interpreted test data and results into valuable information.
• Contacted contract laboratories for complex tests and procedures.
• Submitted quality control data to regulatory agencies for review.
• Performed inspections and tests to meet compliance regulations.
• Kept laboratory and field equipment in good working condition.
• Adjusted and calibrated equipment before testing different samples.
• January 2013 - May 2013Administrative Assistant
• MOUTAIN RIDGE - HCDC, TARI, Hela Province
• Prepared meeting agendas, recorded minutes, and distributed documentation to attendees.
• Created visually appealing presentations using PowerPoint or similar software programs.
• Assisted with event planning, including booking venues, arranging catering, and coordinating logistics.
• Entered data accurately into spreadsheets and databases for record-keeping purposes.
• Arranged travel accommodations for employees attending conferences or business trips.
• Supported human resources department by updating employee files as needed.
• Organized and updated file systems, keeping records easily retrievable.
• Ordered, dispensed, and organized office supplies for team use.

• Personal Information