Dorothy Sereina Mokoko
Port Moresby, NCD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Senior Investment Aftercare Officer-Resource Secto
Investment Promotion Authority of PNG (IPA)
07.2017 - Current
- Provide Aftercare business introductions and regulatory services support to developed & start-up businesses and potential investors domestically and internationally;
- Organize, Coordinate & facilitate awareness outreaches and training modules to provincial administrations & commerce offices on Business processes, etc.
- Promotion & facilitation of Investment Opportunities for inbound and outbound missions - Coordinate events, workshops, meetings facilitations for our partners/stakeholders. We work with cross-multiple stakeholders from Government and Private bodies.
- Facilitate and assist incoming investors on B2B connections & Government networking per stakeholders business interest.
- Provide Policy advocacy inputs & collaboration with Government priorities and Industry stakeholders on key national government priorities, etc;
- Networking and partnering at the sectoral, national and regional for a such as Inter-agency & private sector industry, diplomatic missions, APEC, EU,WEF, PITI, WTO etc.
Accounts Clerk
Big Rooster Limited
06.2016 - 07.2017
- Performing Accounts Receivables & Payables duties;
- Basic Finance Roles such as - Purchase Ordering & Raising Invoices for Suppliers & Debtors accounts.
- Customer service & Account managements of Clients
Customer Care Assistant Trainer & Facilitator
Digicel PNG Limited
05.2010 - 12.2012
- Facilitate and present training & refreshers for New Call Centre Agents training to ensure quality and basic induction of the Digicel Standards; Training skill-sets teams within dept ( Corporate,Dealer, GPRS, Outbound,) to maintain and keep abreast of Digicel market innovations and systems in place;
- Production of daily, weekly, monthly training reports and assessments within the Call centre processes etc;
- Create and update Training manuals; Liaise with other Depts – Marketing, Finance, Security ,CCTech, Admin, etc to ensure Logistics & training materials in place, etc.
- To Provide Distinct and Personalized Customer Service to Digicel PNG Customer Base.
Education
Attained Course Program Certificate - Business Development Services For SMEs Promotion
JICA Knowledge Co-Creation Program
Port Moresby, NCD10.2021
Bachelor of Arts Degree - SHSS - Political Science (Major) & Psychology (Minor)
University of Papua New Guinea
Port Moresby, NCD04.2010
Grade 12 Higher School Certificate - Higher School Certificate
Marianville Catholic Secondary
Bomana, NCD2005
Grade. 10 High School Certificate -
Tokarara High School
Port Moresby, NCD2003
Skills
- Business Advisory Development Services;
- Efficient Stakeholder engagements with Government level, Private & Industry agencies, Regional agencies;
- Facilitate & link up B2B , Consultations & Government networking with foreign investment enquiries & Local businesses;
- Coordinate & Implement Awareness programs for outreach, workshops and training provisions for Provincial and district commerce offices;
- Contribute to Economic policy reforms via our work outputs;
- Participate in Government conferences, workshops, interagency meetings, etc;
- Provide efficient IPA services to our stakeholders;
- Excellent team player with reliable interpersonal skills
Accomplishments
Part of the Core Team of Investment Promotion Authority, to host and deliver the Inaugural Business Regulators Summit in 2019 at the Hilton Hotel.
Assisting Community women groups & youth with information sessions on Basic business advisory suppor
I utilize opportunities to work with and provide business advisory support to minimalist groups such as community women's and youth group on sharing basic government process guidelines etc.
Additional Information
I, Dorothy Sereina Mokoko, declare that:
(i) the information provided in this CV is accurate and hereby authorize the potential employer to make whatsoever inquiries it may consider reasonable and necessary to undertake in their course of assessment in relation to the information I have provided in this CV or any other matter may relate to my suitability for the position of which I have been nominated ; and,
(ii) I am available to participate in any interview for the position in which I have been nominated.
____________________ ___________________
Applicant Signature Date
Timeline
Senior Investment Aftercare Officer-Resource Secto
Investment Promotion Authority of PNG (IPA)
07.2017 - Current
Accounts Clerk
Big Rooster Limited
06.2016 - 07.2017
Customer Care Assistant Trainer & Facilitator
Digicel PNG Limited
05.2010 - 12.2012
Attained Course Program Certificate - Business Development Services For SMEs Promotion
JICA Knowledge Co-Creation Program
Bachelor of Arts Degree - SHSS - Political Science (Major) & Psychology (Minor)
University of Papua New Guinea
Grade 12 Higher School Certificate - Higher School Certificate
Marianville Catholic Secondary
Grade. 10 High School Certificate -
Tokarara High School
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