Sabinah Roy
Lae
Summary
Proven Accounts Receivable Officer at Lae International Hotel, adept in Microsoft Excel and fostering customer relationships, significantly improved financial reporting accuracy. Excelled in teamwork, efficiently supporting annual audits and enhancing client satisfaction through clear communication and effective payment solutions. Demonstrated strong problem-solving abilities and a commitment to excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
ACCOUNTS RECEIVABLE OFFICER
LAE INTERNATONAL HOTEL
04.2022 - Current
- Summarized receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals and preparing reports.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Provided support to accounting department during annual audits, contributing to successful outcomes.
- Educated clients on payment terms and policies, reducing misunderstandings and fostering clear communication lines.
- Improved customer satisfaction by addressing inquiries professionally and providing clear explanations for payment issues.
- Assisted in monthly closing activities, ensuring accurate financial reporting for management review.
- Ensured timely invoicing by creating and issuing invoices to customers promptly after service delivery.
- Reduced outstanding debts by implementing effective collection strategies and negotiating with clients.
CASUAL HIRE
LAE INTERNATIONAL HOTEL
12.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
ON JOB TRAINING
LAE INTERNATIONAL HOTEL
09.2021 - 10.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
DIPLOMA - DIPLOMA IN HOSPITALITY MANAGEMENT
NATIONAL POLYTECNIC INSTITUTE OF PAPUA NEW GUINEA
LAE MOROBE PROVINCE03.2022
UPPER SECONDARY SCHOOL CERTIFICATE - SOCIAL SCIENCE & ACCOUNTING
KEREVAT NATIONAL HIGH SCHOOL OF EXELLENCE
RABAUL EAST NEW BRITAIN PROVINCE12.2019
LOWER SECONDARY SCHOOL CERTIFICATE - BASIC HIGH SCHOOL SCIENCE & SOCIAL SCIENCE
MANUS SECONDARY SCHOOL
MANUS PROVINCE12.2017
Skills
Bank Reconciliation
Microsoft Excel
Payment Negotiations
Accounts Receivable Software
Invoice Processing
Credit Control
Oracle Financials
Customer Service
Teamwork and Collaboration
Organization skills
Effective Communication
Problem-Solving
Languages
Pidgin
Native language
English
Proficient
C2
Traveling
Love travelling and meeting new people.
Foreign languages
Learning about different languages.
Community involvement
Joining local initiatives
- Volunteer work. Contributing to local charities, organizations, and events
Timeline
ACCOUNTS RECEIVABLE OFFICER
LAE INTERNATONAL HOTEL
04.2022 - Current
CASUAL HIRE
LAE INTERNATIONAL HOTEL
12.2021 - 03.2022
ON JOB TRAINING
LAE INTERNATIONAL HOTEL
09.2021 - 10.2021
DIPLOMA - DIPLOMA IN HOSPITALITY MANAGEMENT
NATIONAL POLYTECNIC INSTITUTE OF PAPUA NEW GUINEA
UPPER SECONDARY SCHOOL CERTIFICATE - SOCIAL SCIENCE & ACCOUNTING
KEREVAT NATIONAL HIGH SCHOOL OF EXELLENCE
LOWER SECONDARY SCHOOL CERTIFICATE - BASIC HIGH SCHOOL SCIENCE & SOCIAL SCIENCE
MANUS SECONDARY SCHOOL
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