Microsoft Dynamics AX Administration
Richie Ratsi
Information Technology Business Partner
Lae,Morobe
Summary
CAREER SUMMARY
In the context of the sales and marketing industry, my multifaceted background as an IT Business Partner, Business Systems Analyst, and Digital Sales and Marketing Specialist offers a unique advantage. I leverage my technical acumen to harness data-driven insights, optimizing marketing strategies and campaigns for maximum impact and business growth. Moreover, my expertise ensures compliance with evolving industry regulations and data privacy standards, safeguarding customer trust and legal adherence.
In the FMCG industry, my skill set takes on a different but equally critical role. With a deep understanding of business systems and analytics, I can help streamline and optimize processes in supply chain operations, finance, human resource, inventory management, production and quality control processes. My focus on compliance and health and safety protocols is paramount, as it ensures adherence to stringent safety regulations, safeguarding both consumer well-being and brand reputation. I'm dedicated to implementing and embedding technology-driven solutions that enhance efficiency while prioritizing industry-specific standards to maintain the highest levels of product safety, stakeholder and consumer satisfaction.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Information Technology Business Partner
Coca-Cola Europacific Partners (PNG) Limited
Lae , Morobe
2021.01 - 2023.04
- Strategic Alignment: Aligning IT strategies and initiatives with the overall business objectives and goals of the organization.
- Business Relationship Management: Building and maintaining strong relationships with business leaders and stakeholders to understand their needs and challenges.
- Requirements Analysis: Collaborating with business units to gather and analyze their technology-related requirements, translating them into IT solutions.
- Project Management: Overseeing the planning and execution of IT projects that support business objectives, including budget management and timeline adherence.
- Technology Advisory: Providing expert advice on emerging technologies and trends, and assessing their potential impact on the business.
- Risk Management: Identifying and mitigating IT-related risks that could affect business operations and data security.
- Vendor Management: Managing relationships with IT vendors and service providers to ensure they deliver the expected value to the organization.
- Performance Monitoring: Monitoring the performance of IT systems and services to ensure they meet business needs and implementing improvements as necessary promoting sustainable practices.
- Budgeting and Resource Allocation: Collaborating with finance teams to create and manage IT budgets and allocate resources effectively.
- Change Management: Assisting in the adoption of new technologies within the organization and facilitating change management processes.
- Data Governance: Ensuring data integrity, privacy, and compliance with relevant regulations in collaboration with the business.
- Reporting and Metrics: Providing regular reports and metrics to demonstrate the value of IT investments and their impact on the business.
- Continuous Improvement: Identifying opportunities for process improvement and innovation to enhance the efficiency and effectiveness of IT solutions.
- Communication: Effectively communicating IT strategies, initiatives, and progress to both technical and non-technical stakeholders.
- Business Acumen: Developing a deep understanding of the organization's industry and competitive landscape to inform and influence IT decisions to support business growth.
Business Systems Analyst
Coca-Cola Europacific Partners (PNG) Limited
Lae , Morobe Province
2016.10 - 2021.01
- Requirements Gathering: Collaborate with business stakeholders to gather and document detailed requirements for IT projects, including software development, system enhancements, and process improvements.
- Process Analysis: Analyze current business processes to identify inefficiencies, bottlenecks, and opportunities for automation or optimization.
- System Design: Work with IT teams to design and document system solutions that address business requirements. Create functional specifications, system flowcharts, and wireframes as needed.
- Testing and Quality Assurance: Develop and execute test plans to ensure that IT solutions meet business requirements and are free of defects. Coordinate user acceptance testing (UAT) with business stakeholders.
- Change Management: Assist in change management activities, including training, communication, and documentation, to ensure smooth adoption of new systems or processes.
- Project Management: Act as a project manager or project team member on IT projects, ensuring that projects are completed on time and within scope.
- Data Analysis: Perform data analysis to support decision-making and business process improvements. This may include data mapping, data modeling, and data validation.
- Technical Liaison: Serve as a bridge between business users and technical teams, translating business requirements into technical specifications and ensuring alignment between both groups.
- Documentation: Maintain detailed documentation of requirements, design specifications, test plans, and other project-related documents.
Digital Sales and Marketing Specialist
HBS Machinery (PNG) Limited
Lae , Morobe Province
2016.02 - 2016.10
- Digital Marketing Strategy: Creating and implementing comprehensive digital marketing plans that align with the company's overall business goals.
- Content Creation: Developing engaging and relevant content for digital channels, including websites, social media, email marketing, and online advertising.
- Social Media Management: Managing and growing the company's presence on various social media platforms, including content posting, engagement, and advertising.
- Email Marketing: Creating and managing email marketing campaigns to nurture leads and engage with customers.
- Data Analysis: Monitoring and analyzing digital marketing performance using tools like Google Analytics, making data-driven decisions to improve strategies.
- Lead Generation: Implementing lead generation tactics to capture and qualify leads for the sales team.
- Budget Management: Managing digital marketing budgets effectively and ensuring cost-efficient campaigns.
- Competitor Analysis: Keeping an eye on the digital marketing strategies of competitors and identifying opportunities for improvement.
- Marketing Automation: Implementing marketing automation tools to streamline processes and nurture leads.
- Reporting: Preparing regular reports on key performance indicators (KPIs) and presenting findings and recommendations to stakeholders.
- Stay Updated: Staying up-to-date with the latest digital marketing trends, tools, and technologies to adapt strategies accordingly.
- Collaboration: Collaborating with cross-functional teams, including sales, design, and IT, to ensure a cohesive and effective digital marketing approach.
- Compliance: Ensuring compliance with relevant data protection and privacy regulations inline with local laws when collecting and using customer data.
Education
Bachelor Of Mathematics And Computer Sciences - Mathematics And Computer Sciences
The Papua New Guinea University of Technology
Lae, Morobe Province 2010.01 - 2015.12
Skills
Strong IT and business acumen
undefinedAccomplishments
- Successful implementation, training, support and embedding of Microsoft Dynamics AX 2012 R3 ERP for overall business operations | CCEP
- Successful implementation, training, support and embedding of ROAM Sales Force Automation for Sales and Marketing | CCEP
- Successful migration of domain from ccamatil.com to ccep.com in infrastructure, servers and applications aligned with CCEP acquisition | CCEP
- Build stakeholder engagement routines and schedules to align IT projects and initiatives to overall business priorities with leadership team | CCEP
- Employee of the month (June, 2016) for innovative approach and best practices in automating various sales reports in SSRS feeding directly from Microsoft Dynamics GP database primary source | HBS
Additional Information
Gender: Male
Date of Birth: 25/08/1990
Age: 33
Height: 183 cm
Weight: 92 kg
Marital Status: Single
Religion: Christianity
Home Province: East New Britain
Residential Province: Morobe
Software
Microsoft SharePoint Administration
ROAM Sales Force Automation
Microsoft SQL Server
Microsoft Power BI
Microsoft Office365 Suite
Attaché BI Payroll
NAV Lotus Notes and Domino Server
Microsoft Dynamics GP
Oracle Database
Interests
Entrepreneurship
Artificial Intelligence
E-Commerce
Social Responsibility
Football
Healthy Lifestyle
Cloud Computing
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsPersonal development programsHealthcare benefitsWork from home optionQuote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Information Technology Business Partner
Coca-Cola Europacific Partners (PNG) Limited
2021.01 - 2023.04
Business Systems Analyst
Coca-Cola Europacific Partners (PNG) Limited
2016.10 - 2021.01
Digital Sales and Marketing Specialist
HBS Machinery (PNG) Limited
2016.02 - 2016.10
Bachelor Of Mathematics And Computer Sciences - Mathematics And Computer Sciences
The Papua New Guinea University of Technology
2010.01 - 2015.12
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