Likes work activities that include practical, hands-on problems and solutions
Ivan Wong
IT Support Officer
Port Moresby,NCD
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
ICT Assistant
Rhicornese Holdings Limited
Port Moresby, Papua New Guinea
2020.01 - Current
- Exceeded goals through effective task prioritization and great work ethic.
- Administration and Operation of organizational computer application.
- Troubleshooting on issues relation computer equipment's, user problems, mailing lists, & coordinate the backup of information.
- Installation of new hardware and software.
- Providing technical support to staff upon request in the use of the corporate systems and applications.
- Attending to calls and emails regarding the computer network or communications systems.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Carried out day-day-day duties accurately and efficiently.
Education
Lower Secondary School Certificate -
Kokopo Secondary School
East New Britain 2012.02 - 2013.12
Upper Secondary School Certificate -
Kokopo Secondary School
East New Britain 2014.02 - 2015.11
Diploma in Information Technology - Information Technology
International Training Institute
National Capital District 2018.07 - 2020.11
Skills
Interpersonal Skills
Windows
Troubleshooting
Security
First Level Technical Support
Second Level Technical Support
Customer Service
Certification
CompTIA A+ 1000 - Part 1, Alison
Interests
Likes to work with physical materials such as wood, tools, and machinery
Often prefer to work outside, in the field
Likes to work activities taht have to do with ideas and thinking
Likes works activities that follow set procedures, routines, and standards
Likes to work with data and details
Timeline
Fortinet Network Security Expert Level 1: Certified Associate, Fortinet
2022-01
Fortinet Network Security Expert Level 2: Certified Associate, Fortinet
2022-01
CompTIA A+ 1000 - Part 1, Alison
2021-11
Computer Components and Peripherals for IT Technicians, LinkedIn Learning
2021-10
ICT Assistant
Rhicornese Holdings Limited
2020.01 - Current
Diploma in Information Technology - Information Technology
International Training Institute
2018.07 - 2020.11
Upper Secondary School Certificate -
Kokopo Secondary School
2014.02 - 2015.11
Lower Secondary School Certificate -
Kokopo Secondary School
2012.02 - 2013.12