- Web Development and Design
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- Personal Development and Self-Improvement
- Playing Sports
- Movies & Music
Guan Junior Dum
ICT Assistant
Port Moresby,PNG
Summary
Results-driven ICT Assistant with proven experience at 20twenty Convenient Shop, enhancing checkout efficiency through POS system management. Expertise in data entry and inventory management supports seamless operations in fast-paced environments. Skilled in multitasking and teamwork, effectively resolving customer issues to increase satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
ICT Assistant
20twenty Convenient Shop
01.2025 - Current
- Assisted in daily operations, ensuring efficient customer service and product availability.
- POS system (AbleRetail POS) setup & Database management.
- Processed transactions accurately using point-of-sale systems to enhance checkout efficiency.
- Handled customer inquiries effectively, resolving issues to maintain high satisfaction levels.
- Supported inventory management by tracking stock levels and reporting discrepancies timely.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail environment.
Education
Diploma of ICT Networking & System Admin - Information And Communication Technology
IEA College of Tafe
Port Moresby06-2026
Skills
- Highly adaptable and open to new skills
- Time management
- Multitasking Abilities
- Data entry
- Support services
- Administrative duties
- Project Support
- Online research
- Teamwork and collaboration
Certification
- Able Computing POS Training - 1Month
- Information Technology Certificate 3- 6 Months
- Information Technology Certificate 4 - 6 Months
Interests
Timeline
ICT Assistant
20twenty Convenient Shop
01.2025 - Current
Diploma of ICT Networking & System Admin - Information And Communication Technology
IEA College of Tafe