Yawetau Salem
Senior Banking Executive
Boroko,NCD
Work Preference
Summary
I am a seasoned banking and sales management professional with over 35 years of progressive experience in retail, and SME banking across leading financial institutions in Papua New Guinea. My career reflects a consistent track record of strategic leadership, business development, and revenue growth, underpinned by deep expertise in relationship management, customer experience, and team performance optimization.
Experienced with building and sustaining strong client relationships. Utilizes effective communication and problem-solving skills to address client needs and ensure satisfaction. Track record of managing diverse portfolios and achieving client loyalty through strategic relationship management.
Overview
35
35
years of professional experience
2
2
Certificates
Work History
Senior Corporate Relationship Manager
National Banking Cooperation
03.2025 - 01.2026
- The position is responsible for developing and finding new business and whilst managing existing clients under your portfolio as retention. Support other departments and providing coaching, managing, and maintaining the Bank's Sales business segment and driving sales through the retail network across our 7 branches.
Head of Sales
Peoples Micro Bank Limited
05.2023 - 03.2025
- Senior leadership role reporting directly to the CEO, responsible for developing and executing the bank’s sales strategy to drive revenue growth and market share. Oversees all sales functions, leads and motivates high-performing teams, and ensures alignment with organizational objectives. Key focus areas include new business acquisition, client retention, cross-selling, and strategic partnerships to deliver sustainable profitability and competitive advantage.
Head of Priority Segment
Kina Bank Limited
08.2019 - 05.2023
- Executive leadership role accountable for driving growth and profitability within the bank’s priority client portfolio. Focused on strengthening long-term relationships with high-value clients through strategic retention initiatives, upselling, and cross-selling tailored solutions. Leverages existing networks to identify and penetrate new business opportunities, ensuring sustainable revenue growth. Provides strategic direction, oversees portfolio performance, and collaborates with senior leadership to align client strategies with organizational objectives.
Head of Personal Customers
Kina Bank Limited
02.2018 - 08.2019
- Executive role responsible for establishing and leading the bank’s retail sales division, driving customer acquisition and revenue growth. Accountable for creating and implementing strategies to recruit and retain personal banking clients, develop referral partnerships, and expand market presence. Spearheaded initiatives to build a high-performing sales team, source new business opportunities, and deliver sustainable profitability through innovative retail solutions.
Regional Manager PNG, Home Finance Business
Westpac Bank-PNG-Limited
05.2016 - 02.2018
- Senior leadership role responsible for driving growth and performance across the regional Home Finance sales team and branch network. Accountable for supporting and guiding branch managers to achieve sales targets, enhance customer acquisition, and deliver sustainable revenue growth. Key focus on strategic business development, identifying new opportunities, and fostering collaboration to strengthen market presence. Provides leadership, coaching, and operational oversight to ensure alignment with organizational objectives and exceptional customer experience.
Regional Manager – SME & Consumer Lending
Westpac Bank
09.2012 - 01.2015
- Senior leadership role responsible for driving strategic growth and executing sales initiatives across SME and Consumer Lending portfolios nationwide. Accountable for achieving lending volume targets, revenue growth, and market share expansion while providing leadership and guidance to branch managers and regional sales teams.
Area Manager – Region 2
Westpac Bank
06.2010 - 09.2012
- Senior leadership role overseeing 9 branches, responsible for guiding sales teams and supporting branch managers to achieve regional growth targets. Led initiatives to improve sales capability through training programs, drove cross-selling strategies to maximize revenue, and ensured compliance by managing operational risk across all branches. Accountable for monitoring performance metrics, coaching teams for consistent delivery, and aligning branch activities with organizational objectives.
Business Banking Manager - Alotau
Westpac Bank –PNG –Limited
11.2009 - 06.2010
Relationship Manager - Small Medium Enterprises, POM
Westpac Bank –PNG –Limited
02.2006 - 11.2009
Personal Banking Manager – Lae
02.2005 - 02.2006
Sales Manager – Kimbe
07.2003 - 02.2005
Relationship Officer, Port Moresby
01.2001 - 07.2003
Assistant Customer Service – Service Quality
10.1997 - 01.2001
General Hand Properties & Security
04.1995 - 10.1997
Internal Relief Officer
03.1993 - 04.1995
Branch officer , Enquiry clerk, Teller, proof operator
01.1991 - 03.1993
Education
Graduate in Diploma - Management
IBBM via Learning Potential International PTY LTD
01.2016
Diploma - Banking And Finance
Institutie of Banking And Business Management
Port Moresby 04.2001 -
Skills
Sales management
Performance tracking
Customer service
Time management
Team leadership
Customer relationships
Excellent communication
Relationship management
Written and verbal communication
Customer relationship management
New business generation
Relationship building
Interests
Meeting new people, Traveling, Socializing, Reading esp Management books/magazines, watching TV/ Movies, community involvements
Timeline
Senior Corporate Relationship Manager
National Banking Cooperation
03.2025 - 01.2026
Head of Sales
Peoples Micro Bank Limited
05.2023 - 03.2025
Head of Priority Segment
Kina Bank Limited
08.2019 - 05.2023
Head of Personal Customers
Kina Bank Limited
02.2018 - 08.2019
Diploma in Management (IBBM via Learning Potential International PTY LTD, Papua New Guinea
06-2016
Regional Manager PNG, Home Finance Business
Westpac Bank-PNG-Limited
05.2016 - 02.2018
Regional Manager – SME & Consumer Lending
Westpac Bank
09.2012 - 01.2015
Area Manager – Region 2
Westpac Bank
06.2010 - 09.2012
Business Banking Manager - Alotau
Westpac Bank –PNG –Limited
11.2009 - 06.2010
Relationship Manager - Small Medium Enterprises, POM
Westpac Bank –PNG –Limited
02.2006 - 11.2009
Personal Banking Manager – Lae
02.2005 - 02.2006
Associate Diploma in Banking
11-2003
Sales Manager – Kimbe
07.2003 - 02.2005
Diploma - Banking And Finance
Institutie of Banking And Business Management
04.2001 -
Relationship Officer, Port Moresby
01.2001 - 07.2003
Assistant Customer Service – Service Quality
10.1997 - 01.2001
General Hand Properties & Security
04.1995 - 10.1997
Internal Relief Officer
03.1993 - 04.1995
Branch officer , Enquiry clerk, Teller, proof operator
01.1991 - 03.1993
Graduate in Diploma - Management
IBBM via Learning Potential International PTY LTD
Internal /External Workshops
- March 2011 Westpac Bank Corporations, Sydney Higher Achiever Award
- July 2010 Certificate in Kepner Tregoe (Problem Solving & Decision Making)
- July 2010 Recruitment Certification of Accreditation – Westpac Bank PNG Ltd
- May 2010 Business Lending Application – Westpac Bank PNG Ltd
- Oct 2008 Leading the Customer Experience – Westpac Bank PNG Ltd
- Oct 2007 Introduction to Consumer Lending – Westpac Bank PNG Ltd
- 2007 Special Recognition Award – Initiating process improvement in relation to “Gold Cards”
- June 2000 Back to Basics – Certificate of Attainment – Westpac Bank PNG Ltd
- April 1998 Oral English Course – Pacific Training Academy
- May 1997 St John – Certificate of Basic Life Support
Key Strengths and Differentiators
- Proven Leadership in Sales Strategy: Successfully led high-performing teams and implemented growth strategies that expanded market share and improved profitability across multiple banking segments.
- Business Development Expertise: Strong ability to identify, develop, and retain high-value clients, leveraging networks and strategic partnerships to drive sustainable growth.
- Operational Excellence & Coaching: Skilled in frontline coaching, recruitment (STAR method), and capability building, ensuring teams deliver exceptional customer experience and meet ambitious targets.
- SME and Corporate Banking Specialist: Extensive experience in SME lending and corporate relationship management, positioning him as a trusted advisor for complex client needs.
- Result-Oriented & Tech-Savvy: Demonstrates resilience and adaptability with advanced proficiency in MS Office tools, enabling data-driven decision-making and reporting.
Certification
Diploma in Management (IBBM via Learning Potential International PTY LTD, Papua New Guinea
Playing touch rugby, walking, love dogs
I love touch rugby. A sport that i grew up with and I always find time for a game. Walking has become part of me as I get older, walking is more a healthy lifestyle. We had our first dog, his name was boots. This dog is my best friend and but he passed away.
Accomplishments
- Collaborated with Head of Department in the development of Key Strtagic relationships with my employers. I was actively involved in identifying partnership opportunities, negotiating MOUs, and working across teams to translate these relationships into measurable commercial outcomes.
Key partnership initiatives I have led or been directly involved in include:
- Mortgage Broker Partnerships (Kina Bank, Papua New Guinea): Initiated and executed MOUs with two mortgage brokers, expanding third-party origination channels and increasing home loan deal flow.
- SOE Partnership via Kumul Consolidated Holdings (National Banking Corporation): Executed an MOU with Kumul Consolidated Holdings, enabling employees across SOE entities to access preferential lending rates with NBC. This strengthened institutional relationships and delivered new customer acquisition and portfolio growth.
- Nambawan Super Limited Partnership (NBC): Executed an MOU with Nambawan Super Limited to support NBC clients using housing equity. This partnership became a strong value proposition for customers and directly resulted in NBC winning business from competing financial institutions.
- Insurance Partnership Initiative (NBC): Initiated discussions with the CEO of Pacific MMI to explore insurance cover for all NBC loan customers. While the initiative did not progress to execution, it reflects my proactive approach to identifying complementary partnerships that enhance product offerings and create non-interest revenue opportunities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Associate Member with Institute of Banking and Business Management
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
MICROSOFT WORD
MICROSOFT EXCEL
MICROSOFT POWERPOINT
OUTLOOK
TEAMS
Languages
English
Elementary (A2)