Web Development
Vernon Wam
ICT Systems Officer
Port Moresby
Summary
Dynamic ICT Systems Officer with a proven track record at National Youth Development Authority, enhancing system efficiency and data management through innovative software solutions and robust backup procedures. Expert in IT Infrastructure Design and adept at fostering collaboration, I've led teams to complete projects on time, significantly improving operational productivity.
Insightful Information Technology Manager with 20 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
18
18
years of professional experience
2
2
Languages
Work History
ICT SYSTEMS OFFICER
National Youth Development Authority
04.2012 - Current
- Optimized database performance by conducting regular maintenance and creating efficient data storage solutions.
- Served as the primary point of contact for vendors, negotiating contracts and managing relationships to ensure prompt service delivery and optimal system performance.
- Streamlined data management processes by consolidating disparate databases into a single unified platform accessible by all relevant parties within the organization.
- Increased system efficiency by implementing new software solutions and streamlining processes.
- Developed detailed documentation outlining system requirements, design specifications, and testing protocols for use in future projects or troubleshooting efforts.
- Implemented robust backup procedures to safeguard critical data against loss or corruption due to unforeseen circumstances.
- Established effective communication channels between IT departments and end-users, fostering collaboration on technology initiatives.
- Conducted comprehensive system audits, identifying areas for improvement and developing action plans to address concerns.
- Enhanced system stability by proactively addressing potential vulnerabilities through regular patching and updates.
- Collaborated with cross-functional teams to develop innovative technology strategies aligned with business goals.
- Managed IT infrastructure, ensuring reliable network connections and minimal downtime for users.
- Led team of systems analysts, providing guidance and support in completing projects on time and within budget constraints.
- Provided technical support to staff members, resolving issues quickly to minimize disruptions in daily operations.
- Trained employees on new software tools, increasing productivity levels across various departments within the organization.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support network operations.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Implemented and maintained technology and software budget.
- Wrote strategic business plans outlining need for departmental information technology resources.
Database Officer
National Civil Registry Officer
04.2007 - 08.2013
- Established performance benchmarks for database systems, enabling accurate evaluation and continuous improvement initiatives.
- Conducted thorough testing of new database features before deployment, minimizing potential risks and errors during implementation.
- Redesigned legacy systems with modern architectural principles, enhancing functionality while reducing maintenance costs over time.
- Mentored junior team members on best practices for database architecture, fostering a culture of continuous learning and growth.
- Established guidelines for database development projects, streamlining workflows and ensuring timely completion of deliverables.
- Participated in strategic planning initiatives as a key stakeholder representing the IT department''s interests in relation to data management infrastructure needs.
- Collaborated with cross-functional teams to design, develop, and implement robust database systems tailored to specific project requirements.
- Optimized database performance by conducting regular system audits and implementing necessary improvements.
- Designed scalable databases that supported company growth without sacrificing performance or security measures.
- Performed data integrity inspections, referring exceptions and discrepancies to manager for amelioration.
Education
Associate of Applied Science - Diploma in Information Technology
04.2001 -
Associate of Applied Science - Diploma In Computing
04.2001 -
Skills
IT Infrastructure Design
Software
Cyber Security
Interests
Reading
Recreational Activities
Cooking
Artificial Intelligence
Website Building - Coding
Vlogging
Timeline
ICT SYSTEMS OFFICER - National Youth Development Authority
04.2012 - Current
Database Officer - National Civil Registry Officer
04.2007 - 08.2013
International Training Institute - Associate of Applied Science, Diploma in Information Technology
04.2001 -
International Training Institute - Associate of Applied Science, Diploma In Computing
04.2001 -
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