Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Timoci Naulumatua

Timoci Naulumatua

Lae

Summary

Seasoned Operations Manager and talented leader 30 years of experience in the Milling Industry applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

30
30
years of professional experience

Work History

Milling Operations Manager - Flour & Feed

Niugini Tablebirds LTD
04.2021 - Current

Currently managing both the Flour and Feed mills, Logistics and Warehouse

  • With a team of 12 capable skilled workers, we completed our 8 million Kina remodeling project lifting the Flour Milling throughput by 76% with a further increase planned for Q4 2024.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Increased profit by streamlining operations.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.

Flour Mill Manager

Niugini Tablebirds Limited
02.2016 - 04.2021
  • Provide advice to the Mills Operations Manager through Operations Review forums on all matters relating to Finances and Support Services in Flour & Feed Milling
  • Develop and maintain information database on grain usage, wastage, and demand
  • Continuous Improvement Process and documentation
  • Oversaw inventory control, ensuring optimal stock levels were maintained to meet production demands without excess waste or shortages.
  • KPI formulation is tied with the strategic plans of the company
  • Coordinate activities with other stakeholders to improve our customer relations and delivery of service
  • Coordinate project implementation and feedback
  • Coordinate production and maintenance planning.

Operations Manager - (Flour Mill, Rice Mill, Peas Mill & Premix Plant)

FMF Foods Limited
06.2013 - 01.2016
  • Provide advice to the Managing Director through Operations Review forums on all matters relating to Finances and Support Services in Flour Milling and related processes
  • Provide advice to the Managing Director through Operations Review forums on all matters relating to regulatory, monitoring and formulation of all policies relating to Milling and Maintenance
  • Develop and maintain information database on grain usage, wastage, and demand
  • KPI formulation is tied with the strategic plans of the company
  • Coordinate activities with other stakeholders to improve our customer relations and delivery of service
  • Coordinate project implementation and feedback
  • Manage human resources and maximize contribution to the department key results areas such as quality, quantity, efficiency, and effectiveness.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Mill Manager

FMF Foods Limited
09.2010 - 06.2013
  • Production Supervision and monitoring of processes
  • Maintenance schedules are derived from daily downtime reports in relation to preventative maintenance tasks in consultation with the Maintenance Manager
  • Consult the Operations Manager procurement of all raw materials i.e., grain, ingredients, and packaging materials
  • Consult the Operations Manager on approved Capital works
  • With the Operations Manager, plan the wheat discharge process
  • Activities on site include: Mill Management through proper monitoring and supervision and making sure millers and quality assurance teamwork within the specifications and approved product standards
  • Weekly report submission and calculating quantities based on information derived from the system through daily reports by millers.

Head Miller

FMF Foods Limited
09.2005 - 09.2010
  • Involved in mill supervision from production, maintenance, and related activities such as mill fumigation
  • Ensuring the implementation of policies and procedures passed by Management
  • Monitoring and measuring of milling processes such as extraction rates, product quality, human resource management and sales figures in relation to forecast
  • Determining the grain grist
  • Review Mill Performance through extraction rates, break releases and mill balancing
  • Product Quality is maintained through continuous communication with Quality personnel and shift millers
  • Planning the cleaning schedule with the Mill Manager and the Maintenance Manager.

Flour Miller

FMF Foods Limited
09.1994 - 09.2005
  • Streamlined production process for increased efficiency by optimizing mill settings and adjusting equipment as needed.
  • Collaborated with quality control team to ensure adherence to regulatory guidelines and maintain high-quality product output.

Education

Advanced Certificate in Flour Milling Management -

City and Guilds Institute
London, United Kingdom

Post Graduate Diploma in Business Administration -

RMIT University
Melbourne, Australia
01.2026

Skills

  • Team Leadership
  • Flour & Feed Milling specialist
  • Operations Management
  • Quality Control
  • Business Administration
  • Project Planning & Management
  • Maintenance Planning
  • Analytical skills
  • Critical thinking
  • Problem Solving
  • Microsoft Office (2010 & MS 365): Project, Word, Excel, Power Point and Outlook - Advanced
  • Problem-Solving
  • Operations Monitoring
  • Operational Efficiency
  • Planning and Implementation
  • Inventory Management
  • Operations Oversight
  • Health and safety compliance
  • Process Improvements
  • Customer Service

Affiliations

  • ATMA - Australian Technical Millers Association
  • IAOM - International Association of Operative Millers

References

  • Ram Bajekal, Group Chief Executive Officer, Golden Manufacturers Group, +679 9906815, ram@golden.com.fj
  • Brian Fraser, Chief Executive Officer, PNG Air Limited, +675 73534949, brian.fraser@pngair.com.pg
  • Alan Preston, Chief Executive Officer, Trukai Industries Limited - PNG, +675 73644803, apreston@trukai.com.pg

Timeline

Milling Operations Manager - Flour & Feed

Niugini Tablebirds LTD
04.2021 - Current

Flour Mill Manager

Niugini Tablebirds Limited
02.2016 - 04.2021

Operations Manager - (Flour Mill, Rice Mill, Peas Mill & Premix Plant)

FMF Foods Limited
06.2013 - 01.2016

Mill Manager

FMF Foods Limited
09.2010 - 06.2013

Head Miller

FMF Foods Limited
09.2005 - 09.2010

Flour Miller

FMF Foods Limited
09.1994 - 09.2005

Advanced Certificate in Flour Milling Management -

City and Guilds Institute

Post Graduate Diploma in Business Administration -

RMIT University
Timoci Naulumatua