SURESH KUMAR
Commercial Manager
PORT MORESBY,NCD
Summary
Energetic Performance-oriented and intelligent professional with a Post Graduate degree and over 10+ years of management experience in different environment. Looking to obtain an Commercial , Facilities and Admin Manager position with a reputable organization where my skills will be fully utilized. Diplomatic individual with strong leadership and decision-making skills. Looking to work in an operations management capacity to oversee the planning and organization of company resources.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial , Admin & Facilities Manager
City Pharmacy Limited
10.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Enhanced team performance by implementing effective project management methodologies and techniques.
- Streamlined team operations by implementing efficient project management strategies.
Kitoro no 33 limited
10.2021 - 10.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Monitored project progress, ensuring milestones were met while maintaining high standards of quality control.
System Engineer - level 2
Sysnet Global Solutions
06.2021 - 09.2021
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Optimized networked software and operating systems by applying updates and patches.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Desktop support Engineer Level - 1
Zaxco
01.2019 - 04.2021
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Configured hardware, devices, and software to set up work stations for employees.
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
- Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
- Troubleshot potential problems and eliminated before issues escalated or cascaded.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Generated reports to track performance and analyze trends.
- Monitored system performance to identify potential issues.
Physical Education Teacher
Nazareth Group of Institutions
01.2013 - 12.2018
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
- Organized and led sports teams teaching benefits of sportsmanship.
- Kept records of attendance to monitor student progress and attendance.
- Assisted in development of college and career readiness programs.
E Commerce
Dropship Buddy Global
06.2012 - 12.2014
- Boosted online sales with targeted eCommerce strategies, including website optimization and digital marketing campaigns.
- Optimized eCommerce operations by analyzing user data and making strategic adjustments to product offerings and website design elements as needed.
- Utilized market knowledge of ecommerce industry, supporting company sales goals and objectives.
- Supervised a team of specialists responsible for executing key components of the overall ecommerce strategy, including paid advertising, social media management, and email marketing.
- Increased online sales by developing and implementing targeted ecommerce marketing strategies.
- Boosted ecommerce sales by developing and implementing innovative digital marketing strategies.
Volleyball Coach ( Indian Airforce )
Indian Airforce
06.2012 - 10.2014
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Improved team performance by developing and implementing strategic game plans and practice sessions.
- Enhanced team's strategic play by conducting detailed video analysis of opponents' games.
- Conducted comprehensive post-match analyses to identify areas for improvement, driving team's development.
- Tailored coaching methods to suit individual player needs, enhancing their overall development and confidence on court.
- Utilized various coaching models and techniques to maximize client success.
Education
Master of Science in Information Technology -
01.2012
Grade: First Class
Bachelor of Computer Applications -
01.2010
Grade: Second Class
Higher Secondary education -
01.2007
SSLC -
01.2005
Skills
- Remote Desktop Support
- Laptop Servicing
- Operating System Knowledge
- System Administration
- Hardware diagnostics
- Hardware and Software Configuration
Activities
- Voluntary helping for Natural Disaster.
- Conducting Blood Donation Camps.
Professionalcourses
Gardening & Landscape Training, Alpha Academy
Certification
- Hardware & Networking
Achievementsandawards
- Gold Medalist in Tamil Nādu All Styles of Martial Arts Open State Championship.
- Winners Divisional level Volleyball.
- Represented Zone-B in University level Volleyball & Shuttle Badminton.
- Represented State level volleyball tournaments in Medalist & Non-Medalist category.
Hobbies and Interests
- Data Entry
- Volleyball
- Shuttle Badminton
- Swimming
- Yoga
- Martial Arts (Trained Martial Arts specialist with Black belt in Kung-fu)
Projects
ASTRO GEMS, Project work using ASP.Net as Front End and MS-Access as Back End submitted to University of Madras, 04/01/12 CIVIL REGISTRAR SYSTEM, Project work using Visual Basic as Front End and MS Access as Back End submitted to University of Madras, 04/01/10
Personal Information
- Passport Number: U8386924
- Date of Birth: 08/22/88
- Nationality: Indian
- Marital Status: Married
Disclaimer
All information in this resume is true and correct to the best of my knowledge and belief. I hereby declare that all the above information is correct and accurate.
Timeline
Commercial , Admin & Facilities Manager - City Pharmacy Limited
10.2023 - 10.2024
- Kitoro no 33 limited
10.2021 - 10.2023
System Engineer - level 2 - Sysnet Global Solutions
06.2021 - 09.2021
Desktop support Engineer Level - 1 - Zaxco
01.2019 - 04.2021
Physical Education Teacher - Nazareth Group of Institutions
01.2013 - 12.2018
Volleyball Coach ( Indian Airforce ) - Indian Airforce
06.2012 - 10.2014
E Commerce - Dropship Buddy Global
06.2012 - 12.2014
Nazareth college of Arts & Science, Avadi - Bachelor of Computer Applications,
St John’s Matriculation Higher Secondary school - Higher Secondary education,
Smt Krishna Moolchand Maheshwari Vivekananda Vidyalaya - SSLC,
- Hardware & Networking
Nazareth college of Arts & Science, Avadi - Master of Science in Information Technology,
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