Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Personal Details
Declaration
Date
Place
Signature
Timeline
Generic

SURESH KUMAR

Operations Manager
Port Moresby,Papua New Guinea

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Operations Manager

kitoro ( Png Gardener )
National Capital District, Papua New Guinea
02.2022 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Trained new employees on proper protocols and customer service standards.
  • Worked well in a team setting with more than 1000 peoples providing support and guidance.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Planned, designed, and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Desktop support Engineer Level-3

Sysnet Global Solutions
Banglore, India
06.2021 - 11.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained strong leadership skills by managing projects from start to finish.

Desktop support Engineer Level

Zaxco
Chennai, India
01.2019 - 04.2021
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.

Physical Trainer

Nazareth Groups Of Institutions ( Part Time )
Chennai, India
01.2013 - 12.2018
  • Taught physical education classes covering exercise strategies, sports, and safety.
  • Conveyed health and well-being concepts beyond physical fitness.
  • Assessed student physical fitness levels and adjusted objectives according to successes.
  • Monitored student progress and provided feedback to both students and parents.

Technical Process Specialist

Dropship Buddy Global ( E- Commerce )
Chennai, India
06.2012 - 12.2014
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Increased profit by streamlining operations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Organized promotional events and interacted with community to increase sales volume.
  • Managed accounts to retain existing relationships and grow share of business.
  • Implemented systems and procedures to increase sales.

Physical Fitness Instructor

Indian Airforce Academy
Chennai, India
06.2010 - 09.2014
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Designed specific workout systems for individual clients based on performance ability.
  • Demonstrated proper technique for exercises to avoid injuries.

Education

Master of Science - Information Technology

Nazareth college of Arts & Science
06.2010 - 04.2012

Bachelor of Computer Applications - undefined

Nazareth college of Arts & Science
01.2007 - 2010.04

Higher Secondary - undefined

St John's Matriculation Higher Secondary school

SSLC -

Smt Krishna Moolchand Maheshwari Vivekananda Vidyalaya
Chennai
06.2004 - 03.2005

Skills

    Operations management

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Additional Information

  • ACHIEVEMENTS & AWARDS , Gold Medalist in Tamil Nādu All Styles of Martial Arts Open State Championship.
  • Winners Divisional level Volleyball.
  • Represented Zone-B in University level Volleyball & Shuttle Badminton.
  • Represented State level volleyball tournaments in Medalist & Non-Medalist category.

Interests

Swimming

Volleyball

Badminton

Personal Details

Date of Birth : 22/08/1988

Marital Status : Married

Nationality : Indian

Passport number: U8386924

Declaration

All information in this resume is true and correct to the best of my knowledge and belief. I hereby declare that all the above information is correct and accurate.

Date

27/06/2023

Place

Papua New Guinea

Signature

Suresh K

Timeline

Operations Manager

kitoro ( Png Gardener )
02.2022 - Current

Desktop support Engineer Level-3

Sysnet Global Solutions
06.2021 - 11.2021

Desktop support Engineer Level

Zaxco
01.2019 - 04.2021

Physical Trainer

Nazareth Groups Of Institutions ( Part Time )
01.2013 - 12.2018

Technical Process Specialist

Dropship Buddy Global ( E- Commerce )
06.2012 - 12.2014

Physical Fitness Instructor

Indian Airforce Academy
06.2010 - 09.2014

Master of Science - Information Technology

Nazareth college of Arts & Science
06.2010 - 04.2012

Bachelor of Computer Applications - undefined

Nazareth college of Arts & Science
01.2007 - 2010.04

SSLC -

Smt Krishna Moolchand Maheshwari Vivekananda Vidyalaya
06.2004 - 03.2005

Higher Secondary - undefined

St John's Matriculation Higher Secondary school
SURESH KUMAROperations Manager