Summary
Work History
Education
Work Availability
Skills
Timeline
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Stephen Connor

Sales
Port Moresby,NCD

Summary

To secure employment by being part of an enthusiastic and vigorous team driven by results.

Work History

Customer Relationship Officer

Time & Access Limited
Port Moresby, NCD
2019 - 2020
  • Worked with clients to address and respond to client and partnership management issues.
  • Communicated with customers to assess and address individual needs, providing timely and quality support
  • Managed customer relations on ongoing basis to maximize customer retention.

Driver Coordinator

Group4Securicor PNG Limited
Port Moresby, NCD
2013 - 2014
  • Monitored and maintained high level of on-time executive transport reliability service and performance
  • Oversaw transportation of Exxon Mobil Executives daily by coordinating personnel and developing efficient routes to and from work site

Retail Executive

Digicel PNG Limited
Port Moresby, NCD
2011 - 2012
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Maintained company's visual merchandise standards through general housekeeping in all flagship outlets which included, Vision City, Jackson's International Airport Kiosk and Down Town Plaza Kiosk, by ensuring product availability, clear and correct pricing, current and appropreate POSM, best location for New products

Sales Representative

South Pacific Brewery
Port Moresby, NCD
`2009 - 2010
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Helped resolve client problems quickly with superior customer service.
  • Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.
  • Implemented marketing and sales campaigns to effectively brand SP Brewery products
  • Resolved product quality issues that impacted sales and business outcomes by highlighting with details all defective products to Management and QA team as per protocol
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

Sales Representative

Goodman Fielder International
Port Moresby, NCD
2007 - 2009
  • Selling products and meeting customer needs.
  • Servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Suggest orders by referring to price lists and product catelogues
  • Keep management informed by submitting activity reports, such as daily call reports, weekly work plans, and monthly surveys where and when required..
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.

Sales Representative

Coca-Cola Amatil PNG Limited
Port Moresby, NCD
2006 - 2006
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Achieve agreed sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory/market’s potential, track sales
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

Education

Higher School Certificate: Grade 11-12

Port Moresby National High
Port Moresby

High School Certificate: Grade 8-10

Gerehu High School
Port Moresby

Grade 7

Goroka Secondary School
Goroka, EHP

Grade 6

West Goroka Primary School
Goroka, EHP

Primary School: Grade 1-5

Waigani Primary School
Port Moresby

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Sales support

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Timeline

Primary School: Grade 1-5

Waigani Primary School

Grade 6

West Goroka Primary School

Grade 7

Goroka Secondary School

High School Certificate: Grade 8-10

Gerehu High School

Higher School Certificate: Grade 11-12

Port Moresby National High

Sales Representative

Coca-Cola Amatil PNG Limited
2006 - 2006

Sales Representative

Goodman Fielder International
2007 - 2009

Sales Representative

South Pacific Brewery
`2009 - 2010

Retail Executive

Digicel PNG Limited
2011 - 2012

Driver Coordinator

Group4Securicor PNG Limited
2013 - 2014

Customer Relationship Officer

Time & Access Limited
2019 - 2020
Stephen ConnorSales