To secure employment by being part of an enthusiastic and vigorous team driven by results.
Work History
Customer Relationship Officer
Time & Access Limited
Port Moresby, NCD
2019 - 2020
Worked with clients to address and respond to client and partnership management issues.
Communicated with customers to assess and address individual needs, providing timely and quality support
Managed customer relations on ongoing basis to maximize customer retention.
Driver Coordinator
Group4Securicor PNG Limited
Port Moresby, NCD
2013 - 2014
Monitored and maintained high level of on-time executive transport reliability service and performance
Oversaw transportation of Exxon Mobil Executives daily by coordinating personnel and developing efficient routes to and from work site
Retail Executive
Digicel PNG Limited
Port Moresby, NCD
2011 - 2012
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Maintained company's visual merchandise standards through general housekeeping in all flagship outlets which included, Vision City, Jackson's International Airport Kiosk and Down Town Plaza Kiosk, by ensuring product availability, clear and correct pricing, current and appropreate POSM, best location for New products
Sales Representative
South Pacific Brewery
Port Moresby, NCD
`2009 - 2010
Communicated with customers to understand needs and recommend appropriate solutions.
Helped resolve client problems quickly with superior customer service.
Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.
Implemented marketing and sales campaigns to effectively brand SP Brewery products
Resolved product quality issues that impacted sales and business outcomes by highlighting with details all defective products to Management and QA team as per protocol
Recommended accurate and effective solutions to customers after identifying problems.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Sales Representative
Goodman Fielder International
Port Moresby, NCD
2007 - 2009
Selling products and meeting customer needs.
Servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets
Focuses sales efforts by studying existing and potential volume of dealers.
Suggest orders by referring to price lists and product catelogues
Keep management informed by submitting activity reports, such as daily call reports, weekly work plans, and monthly surveys where and when required..
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
Sales Representative
Coca-Cola Amatil PNG Limited
Port Moresby, NCD
2006 - 2006
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Achieve agreed sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited