Stephanie Keari
Bank Teller
Port Moresby,NCD
Summary
Well-versed in handling a high volume of cash on a daily basis in the Bank of South Pacific bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where sales abilities and a results-oriented nature will be highly valued.
Overview
1
1
Certification
7
7
years of post-secondary education
15
15
years of professional experience
Work History
ATM Teller
Bank of South Pacific
PORT MORESBY , N.C.D
03.2021 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
Bank Training Officer
Bank of South Pacific
Kainantu , E.H.P
01.2019 - 12.2019
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Carried out day-day-day duties accurately and efficiently.
- Oversaw daily operations to ensure high levels of productivity.
Senior Customer Service Officer
Bank of South Pacific
Kainantu , E.H.P
01.2016 - 12.2018
- Mentored new employees while supporting complex dedicated suite of products and services.
- Coordinated policies and procedures to target current and future needs of organization.
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
Western Union Teller
Bank of South Pacific
Kainantu , E.H.P
01.2015 - 12.2015
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased customer satisfaction by resolving foreign exchange issues.
Teller Officer
Bank of South Pacific
Kainantu , E.H.P
01.2013 - 12.2014
- Performed teller scheduling to achieve appropriate branch coverage for business needs.
- Assisted tellers in cashing checks by verifying signatures and amounts.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Customer Service Officer
Bank of South Pacific
Kainantu , E.H.P
01.2010 - 12.2012
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Provided primary customer support to internal and external customers.
Bookkeeper
Tiyofi Investments Ltd
Kainantu , E.H.P
01.2000 - 12.2004
- Processed payroll, including set-up, scheduling and frequency.
- Read, understood and followed through on verbal and written directions.
- Developed detailed income, expenses and other reports.
- Maintained manual file system to store hard copies.
- Notified management of potential concerns and solutions.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Education
Diploma of Foundation Studies - Accounting And Business Management
Goroka Technical College
Goroka 01.2008 - 12.2009
High School Diploma -
Goroka Christian Academy
Goroka 01.2005 - 12.2006
Certificate of Completion - High School
Kainantu High School
Kainantu 01.2017 - 11.2019
Skills
Financial Literacy Course
Certification
Financial Literacy Course
Timeline
ATM Teller
Bank of South Pacific
03.2021 - Current
Bank Training Officer
Bank of South Pacific
01.2019 - 12.2019
Certificate of Completion - High School
Kainantu High School
01.2017 - 11.2019
Senior Customer Service Officer
Bank of South Pacific
01.2016 - 12.2018
Financial Literacy Course
07-2015
Western Union Teller
Bank of South Pacific
01.2015 - 12.2015
Teller Officer
Bank of South Pacific
01.2013 - 12.2014
Customer Service Officer
Bank of South Pacific
01.2010 - 12.2012
Diploma of Foundation Studies - Accounting And Business Management
Goroka Technical College
01.2008 - 12.2009
High School Diploma -
Goroka Christian Academy
01.2005 - 12.2006
Bookkeeper
Tiyofi Investments Ltd
01.2000 - 12.2004
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