Stanley David Selam

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.2
• Providing guidance to claims officers on claims assessments.

Management of the Claims Assessment Section in Regional Offices

Manage all assessment statistics for reporting

Manager all claims approvals on the system

Maintain data integrity of claims data through constant review

Ensure all processes are adhere to by Team leaders

Track all litigated claims handled by external lawyers