Stanley David Selam
Insurance Professional
Port Moresby
Summary
I am a believer in knowing what the organization strategic goals so all efforts in directed towards achieving the correct outcome.
I am a believer that due work process and protocols must always be adhere to when executing daily work.
Effective communication amongst the team in critical for achieving positive outcomes.
Tracking and maintain reliable statistics is very critical for business decision making.
All efforts and outcome depends on a good team that sticks together.
Overview
25
25
years of professional experience
Work History
Claims Support Manager
Motor Vehicles Insurance Ltd
2023.08 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.2
- Providing guidance to claims officers on claims assessments.
Claims Assessment Manager
Motor Vehciles Insurance Ltd
2021.01 - 2023.09
Management of the Claims Assessment Section in Regional Offices
Manage all assessment statistics for reporting
Manager all claims approvals on the system
Maintain data integrity of claims data through constant review
Ensure all processes are adhere to by Team leaders
Track all litigated claims handled by external lawyers
Assistant Claims Manager
Motor Vehciles Insurance Ltd
2018.02 - 2021.02
Team Leader
Motor Vehicles Insurance Ltd
2014.04 - 2017.04
Claims Officer
Motor Vehicles Insurance Ltd
1999.06 - 2013.05
Education
BARCHELOR OF MANAGEMENT - MANAGEMENT
DIVINE WORD UNIVERSITY
MADANG 2001.04 -
DIPLOMA OF MANAGEMENT - MANAGEMENT
DIVINE WORD UNIVERSITY
MADANG 2001.04 -
DIPLOMA IN FINANICAL SERVICES (GENERAL INSURANCE) - INSURANCE
ANZIIF
MELBOURNE 2001.04 -
CERTIFICATE IN GENERAL INSURANCE
ANZIIF
MELBOURNE 2001.04 -
Skills
PURPOSEFUL TOWARDS ORGANISATION GOALS
EYE FOR INITIATIVES FOR PROBLEM SOLVING
BELIEVER IN EFFECTIVE TEAM COMMUNICATION
LEADING BY EXAMPLE & FAIR TREATMENT OF ALL
GREAT LISTENER
Affiliations
Senior Associate, CIP.
Timeline
Claims Support Manager
Motor Vehicles Insurance Ltd
2023.08 - Current
Claims Assessment Manager
Motor Vehciles Insurance Ltd
2021.01 - 2023.09
Assistant Claims Manager
Motor Vehciles Insurance Ltd
2018.02 - 2021.02
Team Leader
Motor Vehicles Insurance Ltd
2014.04 - 2017.04
BARCHELOR OF MANAGEMENT - MANAGEMENT
DIVINE WORD UNIVERSITY
2001.04 -
DIPLOMA OF MANAGEMENT - MANAGEMENT
DIVINE WORD UNIVERSITY
2001.04 -
DIPLOMA IN FINANICAL SERVICES (GENERAL INSURANCE) - INSURANCE
ANZIIF
2001.04 -
CERTIFICATE IN GENERAL INSURANCE
ANZIIF
2001.04 -
Claims Officer
Motor Vehicles Insurance Ltd
1999.06 - 2013.05