Sophie Malaibe
Port Moresby
Summary
As a Pacific Engagement Visa (PEV) applicant, I hold permanent working rights in Australia and am actively seeking an employment offer to complete the final step in securing my residency. This is not an employer-sponsored visa, and there are no obligations or costs to the employer. I bring over 15 years of progressive experience in finance and treasury across the telecommunications, retail, and agribusiness sectors. Known for leading high-performing teams and driving strategic financial outcomes, I specialize in optimizing cash flow, strengthening internal controls, and delivering process efficiencies. As a CPA PNG member, I offer advanced expertise in Attaché and Microsoft Dynamics Great Plains systems, with a proven ability to translate financial insights into business impact.
Overview
15
15
years of professional experience
Work History
Accounts & Admin Supervisor
East New Britain Development Corporation
04.2011
- Duties Includes;
- Reviewing all creditors and Debtors batches before posting into AP / AR using the Attaché system
- Reviewing all suppliers and customers aging reports weekly before any payments and collection of cheque
- Run all admin duties at main office and other 3 depots
- Reconciliation of GL accounts and ATB
- Oversee and supervise all Cash payments, accounts receivables and accounts payable duties.
- Reconcile and submit all month end and quarter end reports to main office
- General running of the whole admin and accounts section of the corporative.
- Do time sheets and pay run for all staff using Attaché payroll system
- Prepare and Pay Monthly Superannuation Returns
- Process payroll every Pay Period Ending using the Attaché Payroll
- Update deduction and Payroll every non Pay week
- Do Ledger posting using the Attaché
Cocoa Accounts Supervisor
NGIP Agmark Group
07.2009
- Duties Include;
- Daily Postings of Weight Notes to the ledger using Accounts Manager
- Daily Reconciliation of Purchases from Weight notes and Daily postings
- Monthly reconciliation of postings
- Monthly Reconciliation of Stock Purchases
- Raise and record all cheques paid out
- Reconcile daily cash balance
- Reconcile daily Summary for daily Stock
- Daily Stock take
- Keep records of all payments and weight notes paid out
- Prepare daily Cocoa Purchase and record all cashed Weight notes
- Monthly Reconciliation of stocks
- Review all reports completed by Cocoa assessors before weight noting and payment.
- Record, Reconcile and Pay out trader creditors monthly
Cocoa Clerk
NGIP Agmark Group
02.2009
- Duties Include;
- Daily Postings of Weight Notes to the ledger
- Daily Reconciliation of Purchases from Weight notes and Daily postings
- Monthly reconciliation of postings
- Monthly Reconciliation of Purchases
Payroll Clerk
Agmark Pacific Limited
11.2008
- Duties Include;
- Calculate timesheets every PPE for processing
- Filing and Updating Staff file
- Attending to staff queries
- Responsible to the Payroll Mistress
- Update deductions and monthly Superannuation Returns
Payroll Mistress
New Guinea Vending Services and Channel 8
08.2008
- Duties Includes;
- Processing Payroll every Pay Period Ending for New Guinea Vending Services and Channel 8 Limited. Each done on separate weeks.
- Prepare Monthly Superannuation Returns
- Prepare Monthly Group Tax Returns
- Update Meal Allowances and Payroll Deductions
- In charge of Stationery and Stock in the office
- In charge of recruiting of new staff and any HR query
Receptionist
Media Niugini
01.2004
- Duties include;
- Record staff movements
- Answering and transferring telephone calls
- Basic Secretarial Duties
Senior Treasury Manager
Digicel (PNG) Limited
05.2025 - Current
- Manage Treasury Operations: Oversee all aspects of daily treasury operations, including cash reporting, forecasting, and compliance
- Cash Management: Ensure efficient cash flow management and liquidity, optimising the allocation of cash resources to meet financial obligations.
- Policy Development: Create and enforce treasury policies and procedures that align with organisational objectives and regulatory requirements.
- Team Leadership: Lead and mentor a team of treasury professionals, providing guidance and support in their daily activities and professional development.
- Strategic Input: Contribute to strategic financial decisions, including debt facility modelling and credit administration, to support the organisation’s growth and stability.
Collections and AR Operations Manager
Digicel PNG Limited
01.2018 - 01.2025
- Develop a Credit and Collections Team for Digicel that deals with customers who use different business in Digicel to ensure all customers are dealt with accordingly.
- Design and implement the Collections Tracker Report for Collection Team processes to improve collection month on month and to reduce bad debtors
- Ensuring all customer disputes are dealt with accordingly and flagged to the correct
- Prepare and send out legal Demand Letters to customers non non-payment.
- Liaise and work with account managers and the sales team to manage the services disconnection process of non-paying customers
- Review of aged debt report and be involved in bad debt provision calculation or process
- Preparation of monthly debtors report as required by Head Office and assist with queries pertaining to debts
- Coordinate with Shared Services Center and ensure that customer payments are properly recorded in both GL and billing system; oversee and assist with the cleanup of unapplied receipts, short paid invoices, etc.; ensure the accuracy and completeness of manual billings
- Perform review functions during bill run process
- Carry out performance reviews in accordance with Group’s Performance Management Policy Guidelines
- Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
- Reconciling complex accounts that have been escalated from the AR team
- Monitoring debtor balances to ensure a reduction in debtors
- Ensuring credit and collection policies and procedures are followed within your team
- Liaising with customers, as well as internal personnel including the sales team
- Regular meetings with corporate clients with respective sales team member in attendance for collection and reconciliation issues
- Take customer calls and respond to emails pertaining to billing or payment issues
Accounts Receivable Team Leader
Digicel PNG Limited
01.2015 - 01.2017
- Overseeing and supervision of Accounts Receivable team to ensure the timeliness and accuracy of GP invoicing and payment posting. Batches is reviewed and posted to GP within 3 days after is created on GP. Ensure that the month end task and deadlines are met. Invoicing request is completed within 24hrs to 48hrs.
- Overseeing and supervision of staff assigned for full time collection. Daily monitoring and review of call records - send summary report to FM/FC and do reminders and notice to staff who is not complying. Meet with 3 full time collectors per week to review and follow up debt progress and provide action plans to collect the debt. Ensure the team is properly documenting the account updates and debt progress and saving the file on server
- Attending to customer request and queries (internal and external) Acknowledge customer request, respond and complete the request within 24hrs to 48hrs. Otherwise provide expected completion time if the request will require extra time beyond 48 hours. Review and monitor the “Inbox/Ticket” and to ensure that it is completed by assigned team member in timely manner
- Monitor and ensure that team members adhere to agreed process and controls.
- Invoices are sent out on time
- Proper filing of supporting documents
- Timely banking of customer payments-daily
- Regular clearing of unknown deposits
- Perform collection work 3 to 5 calls per day for assigned debtors. In addition, 3 to 5 customer - Send copy of invoices and statements via email and follow up for payments for the assigned debtors. Document in detail the progress and updates of assigned debts. Resolve customer issue and disputes and escalate the issue to manager if assistance is needed. Resolve at least 5 problematic accounts per month. Perform action plan provided by the manager in a timely manner.
- Month-end General Ledger Vs Sub-ledger Reconciliation and oversee the month-end financial statement close
Senior Accounts Receivable Officer Internet and Corporate
Digicel PNG Limited
07.2013 - 01.2015
- Duties include;
- Receive and verify invoices and requisitions for goods and services
- Verify that transactions comply with financial policies and procedures
- Prepare, verify, and process invoices and coding payment documents
- Prepare batches of invoices for data entry
- Data enter invoices for payment
- Process backup reports after data entry
- Manage the weekly Cheque run
- Maintain listing of accounts receivable and payable
- Set-up new customers in the GP
- Ensure correct coding of all customer invoices and payments on GP
- Maintain and organize support for customer remittances (wire & credit card payments)
- Respond to customer inquiries
- Reconcile customer statements and correct discrepancies as necessary
- Support financial statement audits
- Assist in month-end financial statement close for both Digicel PNG Limited and Digicel Media Ventures
Payroll Assistant
Digicel PNG Limited
12.2011 - 07.2013
- Duties include;
- Payroll preparation – timesheets and standard hours each PPE
- Calculation of adjustments to salaries e.g. salary increases, expense payments etc.
- Entering in accounting system a journal to account for all payments and deductions made on the payroll.
- Taking payroll to bank for disbursement to employee accounts
- Packaging & distribution of pay slips to employees
- Reconciliation of General Ledger Accounts
- Reconciliation of payroll related accounts to ensure accuracy and preparing journals for adjustments
- Ensure timely payments of statutory contributions eg; Nasfund, tax
- Answering queries from employees in a professional manner
- Updating all Salary Sacrifice from employees
- Prepare and Pay Monthly GST Returns
- Prepare and Pay Monthly Group Tax Returns
- Prepare and Pay Monthly Superannuation Returns
- Prepare EOY Statements of earnings after Tax Reconciliation
Accounts Payable and Payroll Mistress
PNGFM Limited
01.2007 - 01.2008
- Duties Include;
- Compile Monthly Creditors Batches for posting to Ledger
- Pay Monthly Creditors
- Compile Monthly Stationery movement and Stock take for posting to Ledger
- Prepare and Pay Monthly GST Returns
- Prepare and Pay Monthly Group Tax Returns
- Prepare and Pay Monthly Superannuation Returns
- Process payroll every Pay Period Ending using the Attaché Payroll version 7
- Compile monthly payroll batches for posting to Ledger
- Update deduction and Payroll every non Pay week
- Prepare and update Annual and Long Service Accruals Monthly
Education
Higher School Certificate - Gr. 12
Marianville Secondary School
High School Certificate - Gr. 10
Marianville Secondary School
Diploma - Business Studies – Accounting 2nd Year
Port Moresby Business College
01.2007
Certificate - Business Studies – Accounting 1st Year
Port Moresby Business College
01.2006
Certificate of Basic Education - Gr. 8
Ted Diro Primary School
01.2000
Skills
- Deadline oriented
- Compliance monitoring
- Budget administration
- Microsoft Office Excel and formulas, Word, and PowerPoint
Frontline Customer Service
Public Housing & Financial Assistance Support
Application Processing & Eligibility Assessment
Cash Handling & Reconciliation
Administrative & Records Management
Microsoft Dynamics Great Plains & Attaché
Cultural Competence & Community Engagement
Communication (Verbal & Written)
Process Improvement & Change Adaptability
Accomplishments
- 2009 CPA PNG Membership (Rego# 6059)
- 2007 Attaché Payroll Version 7 Qualification
- 2006-2007 Diploma in Business Studies – Accounting 2nd Year
- 2005-2006 Certificate in Business Studies – Accounting 1st Year
- 2004 Higher School Certificate Gr. 12
- 2002 High School Certificate Gr. 10
- 2000 Certificate of Basic Education Gr. 8
References
- Ronil, Prakash, Business Financial Analyst, ronilprakash1@gmail.com, 0434719349, Digicel PNG Limited, resigned
- Jenny, Paak, President, jenny.paak1@gmail.com, (+675) 7031 9853, Papua New Guinea Baseball Softball Confederation
- Keith, Raimo, Business Financial Analyst, kraimo@gmail.com, (+675) 7258 6997, Digicel PNG Limited
Hobbies and Interests
My pastime includes cooking, singing, socialize, and love the game of softball.
Cooking, Socialising play Softball
for Community work, i am the current Secretary of the Port Moresby Women's Softball Association, proudly affiliated with the PNG Baseball Softball Confederation, I have taken the initiative to single-handedly organize a range of successful softball events and tournaments. From coordinating registrations and scheduling to executing grand finals, I manage every detail with precision and dedication. Moreover, I have crafted a thorough Terms of Reference for our working committees, ensuring clarity and organisation within our association.
I thrive in environments where there is a well-defined end-to-end process for each project or role I undertake. When such a process is lacking, I proactively design and implement one, ensuring it receives all necessary approvals. This commitment to excellence not only enhances efficiency but also fosters a culture of accountability and success within our organisation. Organised Softball Events, tournaments from Registrations, scheduling to the grand final. I have also put together a full Terms of Reference for the working committees of this Softball Association.
Timeline
Senior Treasury Manager
Digicel (PNG) Limited
05.2025 - Current
Collections and AR Operations Manager
Digicel PNG Limited
01.2018 - 01.2025
Accounts Receivable Team Leader
Digicel PNG Limited
01.2015 - 01.2017
Senior Accounts Receivable Officer Internet and Corporate
Digicel PNG Limited
07.2013 - 01.2015
Payroll Assistant
Digicel PNG Limited
12.2011 - 07.2013
Accounts & Admin Supervisor
East New Britain Development Corporation
04.2011
Cocoa Accounts Supervisor
NGIP Agmark Group
07.2009
Cocoa Clerk
NGIP Agmark Group
02.2009
Payroll Clerk
Agmark Pacific Limited
11.2008
Payroll Mistress
New Guinea Vending Services and Channel 8
08.2008
Accounts Payable and Payroll Mistress
PNGFM Limited
01.2007 - 01.2008
Receptionist
Media Niugini
01.2004
High School Certificate - Gr. 10
Marianville Secondary School
Diploma - Business Studies – Accounting 2nd Year
Port Moresby Business College
Certificate - Business Studies – Accounting 1st Year
Port Moresby Business College
Certificate of Basic Education - Gr. 8
Ted Diro Primary School
Higher School Certificate - Gr. 12
Marianville Secondary School
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