Shirley Sombolok
Port Moresby
Summary
Results-driven HR Manager with over 16 years of expertise in recruitment, manpower planning, and employee relations across the Banking, Aviation, and FMCG sectors. Proven track record in spearheading international recruitment campaigns and developing comprehensive HR policies that ensure labor law compliance and organizational efficiency. Highly skilled in labor law, performance management, and HRIS (CHRIS 21).
CORE COMPETENCIES
- Strategic HR: Policy Development, Workforce Planning, Organizational Design, Risk Management.
- Talent Acquisition: End-to-End Recruitment, International Sourcing, Employer Branding.
- Employee Relations: Labor Law Compliance, Grievance Handling, Disciplinary Procedures.
- Performance: Appraisal Systems, Career Transition Advisory, Training & Development.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
HR MANAGER
Ultimax Security Services
07.2025 - Current
- Liaised with department managers to identify staffing needs.
- Updated company's policies and standard operating procedures
- Conducted regular performance evaluations, identified areas of improvement.
- Did Performance Improvement Program (PIP) letters and signed off on probation confirmation letters.
- Handled grievance procedures in line with employment law regulations.
- Sent monthly timely HR reports to Executive Management on manpower data
- Reviewed job descriptions periodically, kept them abreast of current roles
- Signed off on all bio plus clocking timings and timesheets for all employees after verification by respective departments
- Addressed employee conflicts, following corporate procedures for timely resolution.
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- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Assessed new staff eligibility through rigorous reference and right-to-work checks.
MANAGER MANPOWER PLANNING / HEAD OF RECRUITMENT
PNG Air Limited
12.2023 - 03.2025
- Lead all manpower processes and activities, liaising with management on a consistent and constant basis, planning and creating recruitment strategies.
- Conducting full end to end recruitment and overseeing all direct reports on this.
- Ensuring Recruitment reports are done monthly and presented to senior management.
- Developing recruitment templates and processing related documents including Recruitment Requisition forms.
- Assisting in induction and placement of new employees into the positions and the organization overall.
- Ensure Manpower data is updated and manpower report captures all exits, new hires, promotions and transfers to reflect correct total headcount and movement within the business.
- Liaised with international Recruitment agencies for expatriate recruitment of Engineers and Pilots through Careers 24 of South Africa, Seek Australasia and Indian agency.
- Ensure successful candidates are given their employment contracts in a timely Manner.
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HR BUSINESS PARTNER
Goodman Fielder PNG
06.2023 - 12.2023
- Liaise with Line Managers and Function heads on Organizational structures and Job Descriptions.
- Partner with line management and the Recruitment team to ensure recruitment is aligned to business strategy, budget, head count and provide an engaging and consistent onboarding experience to new starters.
- In conjunction with managers, proactively manage employee disciplinary issues.
- Identify talent and actively manage with the business in conjunction with HRM.
- Review and challenge existing work practices and seek opportunities for improvement, be a role model on site by living that quality, cost and safety culture, and actively participate in regular site based meetings.
INTERNAL RECRUITER (SNR)
Goodman Fielder PNG
12.2017 - 06.2023
- Complete all Recruitment Requisition forms from all the different Business Units.
- Provide timely advice on Recruitment and Selection processes to Hiring Managers.
- Monitor and track all ‘Request to Hire' Forms whilst updating accordingly.
- Initiate contacts with all departments and Hiring Managers through Hiring briefs & discussions.
- Build effective relationship with Recruitment agencies to enable positive business partnership.
- Proactively finding out the most cost-effective strategy to attract and source good talents.
- Sit on the panel during hiring for the GFI Group throughout the country
- Attend selected secondary and tertiary institutions to do career talks for talent attraction
SENIOR RECRUITMENT OFFICER
Bank South Pacific
12.2012 - 03.2017
- Complete all Recruitment Requisition forms from all the different Business Units.
- Arrange all interviews, reports and reference checks for successful candidates.
- Ensure that all Pre-Employment formalities such as Medical Checks, Police Clearance, are completed at given times.
- Maintain and update Personnel details of all employees on Human Capital System (HCM) prior to commencement of duty and whilst on active duty with BSP.
- Take part in institution travels for CAREER FAIRS and CAREER TALKS
RECRUITMENT CONSULTANT (TEMP STAFF)
Air Niugini Limited
06.2011 - 12.2012
- Register applicants onto an excel database.
- Do a hiring brief with hiring managers on the ideal candidate
- Provide a shortlist to hiring managers to select for interviews
- Arrange venues for entry tests to shortlisted candidates.
- Conduct entry tests to shortlisted candidate and mark scores.
- Updating recruitment database.
- Providing feedback on results to applicants and the status/progress on the role applied for.
SENIOR HR SUPERVISOR – SOUTHERN REGION
Clough Curtain Joint Venture (CCJV)
01.2011 - 04.2011
- Ensure Safety policies are in place and in compliance with National Safety Standards.
- Coordinate all recruitment activities for the CCJV National Employees.
- Actively participate in all recruitment by arranging and conducting interviews and writing up reports and summaries with recommendations.
- Induction and orientation of all new hires into CCJV.
- Keep and update records of statistics of monthly new recruits and terminations as well as demobilization (lay off workers on site).
- Coordinate and cross check all timecards, hours worked, hours missed at each pay period end before forwarding to paymaster.
RECRUITMENT CONSULTANT
JDA Workman Limited
02.2008 - 03.2009
- Made permanent and contractual placements for JDA Clients
- Liaised with clients on job assignments and contacted candidates accordingly
- Conducted interviews with potential candidates after selection procedure of recruitment
- Conducted reference checks on successful candidates
- Arrange travel and accommodation for candidates during recruitment process
- Updated the data base with the most recent candidate information on CPS – Candidate Profile System
- · Ensure that all clients pay the placement fee as stipulated in the Letter of Engagement (LoE) between JDA and the client
RECRUITMENT CONSULTANT
Vanguard International Limited
01.2007 - 01.2008
- Developing and maintaining close professional relationships with existing and potential client organizations.
- Processing permanent and contractual placement recruitment assignments in a timely, accurate and professional manner as directed by the General Manager.
- Ensure collection of invoices with the Vanguard's agreed Terms of Business (ToB).
- Assisting in ensuring internal work-related systems, processes and standards are maintained and helping to develop and implement improvements and changes.
COUNSELLOR
Individual & Community Rights Advocacy Forum (ICRAF)
03.2005 - 12.2007
- Provided counseling services to victims of all forms of abuse such as rape victims, domestic violence victims, child molesting and incest victims.
- Carried out awareness campaigns on Women and Children's rights.
- Provided Welfare services to National Capital residents as the government body of Welfare section did not have lawyers and counselors at the time.
- Was caretaker of the Shelter home (refuge haven) for victims in a private and secluded area of NCD where thorough counseling and legal aid was given
- At the Shelter home self-sustainable activities were taught to these victims especially women in area of cooking, sewing, weaving, craft and sales of other items they could make in order to support themselves financially.
GRADUATE MANAGEMENT TRAINEE
Steamships Merchandise Division
03.2002 - 12.2002
- Rotated within all departments of the Merchandise Division.
- Worked and wrote weekly reports on the Inventory section.
- Worked and wrote weekly reports on the Buying/Purchasing section.
- Worked and wrote weekly reports on the Finance section.
- Worked and wrote weekly reports on the Retail and Wholesale Distribution sections.
- Basically the idea was to have an overview of how the Steamships Merchandise Division operated.
Education
Bachelors Degree of Arts - Organizational Psychology
University of Papua New Guinea
Waigani, National Capital District 04.2001 -
Grade Twelve (12) Higher School Certificate - Social Sciences
Sogeri National High School
Central Province12-1997
Form Five School Certificate - Social Sciences
Hillcrest High School & Church College of New Zealand
New Zealand12-1995
Grade 7 – Grade 9 - Social Sciences
Marianville Girls High School
Papua New Guinea11-1993
Skills
Resilience under pressure
Labour law compliance
Employment contract drafting
Recruitment agency engagement
Knowledge of employment law
HR Policies & Procedures
Communication skills
Performance Appraisals & Management
Effective public speaking
Hiring & Recruitment
Timeline
HR MANAGER
Ultimax Security Services
07.2025 - Current
MANAGER MANPOWER PLANNING / HEAD OF RECRUITMENT
PNG Air Limited
12.2023 - 03.2025
HR BUSINESS PARTNER
Goodman Fielder PNG
06.2023 - 12.2023
INTERNAL RECRUITER (SNR)
Goodman Fielder PNG
12.2017 - 06.2023
SENIOR RECRUITMENT OFFICER
Bank South Pacific
12.2012 - 03.2017
RECRUITMENT CONSULTANT (TEMP STAFF)
Air Niugini Limited
06.2011 - 12.2012
SENIOR HR SUPERVISOR – SOUTHERN REGION
Clough Curtain Joint Venture (CCJV)
01.2011 - 04.2011
RECRUITMENT CONSULTANT
JDA Workman Limited
02.2008 - 03.2009
RECRUITMENT CONSULTANT
Vanguard International Limited
01.2007 - 01.2008
COUNSELLOR
Individual & Community Rights Advocacy Forum (ICRAF)
03.2005 - 12.2007
GRADUATE MANAGEMENT TRAINEE
Steamships Merchandise Division
03.2002 - 12.2002
Bachelors Degree of Arts - Organizational Psychology
University of Papua New Guinea
04.2001 -
Grade 7 – Grade 9 - Social Sciences
Marianville Girls High School
Grade Twelve (12) Higher School Certificate - Social Sciences
Sogeri National High School
Form Five School Certificate - Social Sciences
Hillcrest High School & Church College of New Zealand