

My name is Samantha . I am a widowed single parent. I grew up and lived in Lae most of my life . After completing high school and college I joined Air Niugini as a flight attendant. I am a very Dedicated Flight Attendant with extensive experience at Air Niugini, adept in emergency care and interpersonal communications. I moved down to ground operations after having my first child . With ground operations I have excelled in delivering exceptional customer service, ensuring passenger safety, and enhancing the travel experience. Proficient in aviation regulations and emergency response, demonstrating a strong blend of technical knowledge and soft skills. I have been working with air niugini ground operations here at nadzab for over a decade now , I have vast experiences and knowledge in the travel industry as well as the logistics of travels. I am trained and certified in both sales and reservations as well as check in duties. I have done check in, issued tickets , issued electronic receipts for clients , did pre-checks for a lot of frequent flyers and business travelers.
As a Flight Attendant I represent the airline in the skies, I do my best and give the best customer service to all the traveling passengers, assist and help those with special needs and I am also trained in areas of safety , dangerous goods, aviation security and basic first aid. Most importantly my job is to make sure the passengers have a great experience when traveling with air niugini’s bird of paradise service.
Infant AED and CPR
Emergency care
Relationship Management
Preflight briefings
Cleanliness and sanitation
Airline Operations
Reservations
Food and beverage preparation
Interpersonal communications
Aviation regulations
Sales expertise
Public speaking
Guest services
Emergency Response
Crew coordination
Hospitality service expertise
Verbal and written communication