Experienced research professional with focus on conducting comprehensive data analysis and developing insightful reports. Capable of delivering high-quality research findings by leveraging strong analytical skills and thorough understanding of research methodologies. Skilled in collaborating with multidisciplinary teams to drive evidence-based decision-making.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Policy, Planning and Research Officer
National Parliamentary Servcies
Port Moresby, Papua New Guinea
2023.05 - Current
Collaborate with multidisciplinary teams to facilitate robust research projects.
Presented research findings with dialogue within NPS Divisions where and when required.
Facilitated open discussions within the team for stronger collaborative efforts.
Participated actively in brainstorming sessions, fostering creative problem solving.
Production Planner
Paradise Foods Limited
Port Moresby, Papua New Guinea
2021.09 - 2022.05
Led cross-functional initiatives for production planning, demand forecasting, and logistics coordination.
Facilitated weekly meetings with production, logistics, procurement, warehouse, and sales managers, ensuring alignment across departments to secure necessary resources.
Engaged with stakeholders from LAE and POM sites to optimise availability of raw materials and finished goods in response to market demands.
Liaised with sales team for accurate customer demand prediction.
Achieved lower waste levels with careful resource allocation.
Coordinated with multiple departments for streamlined workflow.
Prepared detailed production reports for management review.
Warehouse and Inventory Supervisor
Paradise Foods Limited
Port Moresby, Papua New Guniea
2020.09 - 2021.09
Oversaw daily warehouse operations to optimise inventory flow and efficiency.
Directed monthly stock audits to maintain high accuracy in inventory records.
Collaborated with stakeholders to address customer and staff matters, enhancing overall service delivery.
Handled escalated issues efficiently, ensured a high level of customer satisfaction.
Prepared detailed reports for upper management regarding inventory status and issues, facilitated informed decision making.
Ensured accuracy in record keeping by updating inventory management software regularly.
Operations Manager
Falcon Merchandising & Fuel Distribution Limited
Mt, Hagen, Western Highlands Province
2017.08 - 2020.09
Oversaw operations for Falcon's retail fuel service station, hire cars, fast food outlets, and trucking businesses in Mt. Hagen and Port Moresby.
Led teams to achieve business objectives on time and within budget constraints.
Directed safety protocols implementation, created safer workplace conditions.
Managed inventory efficiently to minimise stockouts and overstock situations.
Implemented quality control measures, enhanced product standards.
Optimised workflow procedures with strategic planning and team coordination.
Reduced overhead costs through efficient resource allocation and budget management.
Managed vendor relationships to ensure timely delivery of services.
Applied lean principles to operations management, reduced waste significantly.
Negotiated contracts with suppliers for cost-effective procurement of resources.
Improved operational efficiency by streamlining processes and implementing strategic plans.
Streamlined supply chain processes to reduce procurement cycle time.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Regional Sales Centre Manager NGI
Trukai Industries Limited
Rabaul, East New Britain Province
2016.10 - 2017.07
Managed Logistics, Warehouse, Inventory and Distribution for Rabaul, Kimbe and Kavieng.
Ensured compliance with health and safety regulations creating safer workplace.
Performed risk assessments, ensuring safe environment for both staff and visitors.
Oversaw all administrative tasks for efficient centre management.
Conducted regular audits for maintaining high standards of cleanliness and safety.
Increased customer satisfaction by resolving complaints promptly and professionally.
Data Analyst
Trukai Industries Limited
Port Moresby, Papua New Guinea
2015.02 - 2016.10
Delivered quarterly audits that ensured compliance across all 11 distribution centres.
Produced detailed reports highlighting key findings and areas for improvement.
Implemented strategic recommendations that enhanced overall operational performance.
Improved data quality by implementing structured validation checks.
Generated comprehensive reports using Tableau to visualise complex concepts easily.
Mitigated risks by identifying and resolving data discrepancies rapidly.
Designed questionnaires to support logical data acquisition and analysis.
SME and Personal Loans Officer
Bank South Pacific LTD
Port Moresby, Papua NEw Guinea
2012.01 - 2014.01
Assessed and processed personal and SME loan applications to ensure compliance with financial regulations.
Handled sensitive information with discretion and professionalism.
Worked diligently under pressure whilst preserving high-quality output.
Customer Service Officer
Bank South Pacific LTD
Port Moresby, Papua New Guinea
2010.01 - 2012.01
Assist customers with general enquiries about personal and cheque accounts to enhance their banking experience.
Improved customer satisfaction by providing prompt and efficient service.
Resolved conflicts quickly whilst preserving positive business relationships.
Learnt new software systems rapidly, enhancing overall work efficiency.
Utilised strong communication skills for handling customer complaints effectively.
Collaborated closely with team members to provide seamless service experience.
Facilitated smooth transactions by accurately processing sales and payments.
Promoted a welcoming atmosphere, leading to increased return customers.
Delivered high-quality service with attention to detail and professionalism.
Recorded and processed customer data accurately.
Education
Bachelor of Science Degree - Graduate
University of Papua New Guinea
Port Moresby
2005.01 - 2008.01
Completed Secondary - Class of 2004 Graduate
Mt Diamond
Port Moresby
2003.01 - 2004.01
Skills
Policy development support
Logistics Management
Warehouse & Inventory Management
Production Planning
Efficient MS offices User of Excel, Word and Power Point
Data Analysis
Demand Planning & Forecasting
Competent user of Syspro (Computer Software System)
Research work
Strong Interpersonal / Customer Service Skills
Trained 3 Tonne Fork Lift Operator
Licenced class six (6) driver
REFERENCE
John, Vada, Group Manager Supply Chain, john.vada@paradisefoods.com.pg, 70027787, 325 0000, Paradise Foods and Laga Industries
Deputy Director of Policy, Planning, and Research at Malawi Revenue AuthorityDeputy Director of Policy, Planning, and Research at Malawi Revenue Authority
Senior Vice President, Policy, Research and Planning at National Alliance for Public Charter SchoolsSenior Vice President, Policy, Research and Planning at National Alliance for Public Charter Schools