Summary
Overview
Work History
Education
Skills
Accomplishments
Computer Technology Proficiency
Education Certificates
Secondary Education
Short Courses
Phone - Digicel
Email
Additional Responsibilities
References
Timeline
Generic

Rodinah Serepa

Learning And Development Manager
Port Moresby

Summary

Results-driven professional with a proven track record of optimizing IT resources, leading team development, and implementing cost-effective solutions. Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.

Overview

13
13
years of professional experience

Work History

Learning & Development Manager

WINGS Education
1 2021 - Current
  • Designed and developed learning programs, conducted needs assessments, managed learning programs, facilitated training, developed training materials, tracked program effectiveness, collaborated with business leaders, promoted a learning culture, streamlined office administration processes, followed-up with participants, led coaching and mentoring sessions, compiled training booklets and reports, developed lesson plans, attended company meetings

I.T Manager

WINGS Education PNG
01.2021 - 01.2023
  • Optimized IT resources, oversaw server management, supported program and course participants with IT requirements

I.T Manager

The Ela Murray International School (TEMIS)
01.2012 - 01.2021
  • Managed IT infrastructure, administered and maintained servers, provided virtual environment maintenance and support, oversaw network operations, implemented antivirus solutions, developed and maintained network documentation and policies, led a team of 4 IT staff, managed PABX systems, performed intranet and website maintenance, led IT projects, designed report templates and security access cards

Education

BST40010 - Certificate 4 in Leadership & Management

WINGS Education
Port Moresby
04.2001 -

Skills

Project Management & Operational Efficiency

Leadership and Strategic Thinking

Communication & Innovation

Managed PABX systems, including phone configurations and maintenance

Intranet and website maintenance

IT Projects Leadership

Designed report templates, security access cards and other presentation templates

Adaptive Learning

Training delivery

Instructional Strategies

Knowledge management

Stakeholder Management

Blended Learning

Digital Literacy

Organizational Development

E-learning development

Learning Analytics

Needs Assessment

Training material development

Technical knowledge

Business Analysis

Materials Preparation

Coaching and Mentoring

Performance monitoring

New Employee Training

Employee presentations

Program Planning

Staff Training

Analytical mindset

Requirements Gathering

Resource Coordination

Budget Administration

Program Optimization

Supply Coordination

Cross-Functional Team Development

Instructional Design

Tech-Savvy

Instructor Training

Excellent Communication

Core Values Management

Training Methods

Small Group Instruction

Teamwork and Collaboration

Customer Service

Learning Outcomes Tracking

Problem-Solving

Individual Trainings

Time Management

Training Program Modification

Staff Leadership

Problem-solving abilities

Data Entry

Multitasking Abilities

Leadership training

Training Program Assessment

Decision-Making

Staff development plans

Self Motivation

Time management abilities

Adaptability and Flexibility

Management Team Development

Effective Communication

Team Collaboration

Active Listening

Organizational Skills

Workflow Process Improvement

Process evaluation and enhancement

Team direction

Productivity Improvement

Team building

Training solutions development

Attention to Detail

Problem-solving aptitude

Public Speaking

Adaptability

Analytical Thinking

Relationship Building

Training Manual Creation

Appointment Scheduling

Learning Strategies

Quality Control

Project Management

Improvement Recommendations

Analytical Skills

Customized training

Task Prioritization

Interpersonal Skills

Professionalism

Training Program Development

Content Development

Inventory Assessments

Inventory Stocking

Staff Development

Reliability

Training Needs Analysis

Testing Procedures

Written Communication

Daily Schedule Creation

Accomplishments

  • Design and layout of CASA Corporate Plan 2024 - 2028
  • Setup Google Workspace for online learning - TEMIS
  • Managed MAP online testing program - TEMIS
  • Avatar Master, Star's Edge International Geelong, Victoria, Australia
  • Independence committee member - TEMIS

Computer Technology Proficiency

  • Operating Systems: Server 2008 R2, MS Windows. Proficient in Windows, macOS, iOS, Android, and various online learning platforms, PABX Systems, Proficient in Adobe Photoshop and InDesign, Slideshow, CANVA
  • Proficient in all Office Programs

Education Certificates

  • Certificate 4 in Leadership and Management, WINGS Education, 2024-03-01, present
  • National Certificate 2 in Training and Assessment, IEA TAFE College, 2021-07-12, 2021-07-16
  • Windows Server 2008R2 Administration, Datec Learning Centre, 2013-11-08
  • Implementation Forefront Threat Management Gateway 2010, Microsoft Partner Gold Learning Brisbane, 2014-07-31
  • Diploma in Computing - Major Information Systems, International Training Institute, 2010-01-11, 2010-05-14
  • Diploma in Computing - Major in Internet Technology, International Training Institute, 2009-12-04
  • Certificate-Information Technology III, New South Wales Technical and Further Education Commission, 2004-04-16
  • Certificate-Information Technology II, New South Wales Technical and Further Education Commission, 2002-11-29
  • Introduction to Time Management - Revised 2017, Alison Online Training, 2018-11-09
  • Transformational Skills Training, WINGS Education, 2015-01-23
  • Effective Communication for Quality Customer Service, WINGS Education, 2015-01-19

Secondary Education

Daru Provincial High school, Grade 10 Certificate

Short Courses

  • ChatGPT for Ethical Freelance Copywriting
  • Introduction to identity and access management
  • Measuring learning effectiveness
  • MCC00050 Adapt, collaborate and communicate (QFSP)
  • Communicating with confidence
  • Quality management foundations
  • Critical thinking for more effective communication
  • Critical thinking and problem solving
  • Learning digital business analysis
  • How to make strategic thinking a habit - LinkedIn Learning
  • Communicating in the language of Leadership

Phone - Digicel

7229 8957

Email

rodi.serepa@gmail.com, rserepa@wingseducationpng.com

Additional Responsibilities

  • Streamlined office administration processes, reducing administrative time by 30%
  • Followed-up with participants via email, WhatsApp and phone calls
  • Led coaching and mentoring sessions with participants
  • Collaborated with the team to compile WINGS training booklets and reports
  • Developed lesson plans and instructional materials for Tok Pisin and facilitated online sessions via Zoom/Google Meet
  • Attended all company meetings with the WINGS Director to ensure alignment with organizational objectives

References

  • Mrs. Kini Rema, Consultant & Facilitator, WINGS Education, +675 7253 1522, krema@wingseducationpng.com
  • Mrs. Rachael Konaka, Executive Manager, WINGS Education, +675 71358481, rkonaka@wingseducationpng.com
  • Ms. Jane Gawi, TEMIS Teacher Rep., The Ela Murray International School, +675 7448 3067, jgawi@gordon.iea.ac.pg

Timeline

I.T Manager

WINGS Education PNG
01.2021 - 01.2023

I.T Manager

The Ela Murray International School (TEMIS)
01.2012 - 01.2021

BST40010 - Certificate 4 in Leadership & Management

WINGS Education
04.2001 -

Learning & Development Manager

WINGS Education
1 2021 - Current
Rodinah SerepaLearning And Development Manager