Dedicated professional with extensive experience in customer service, hospitality, and education. Skilled in maintaining operational efficiency, fostering positive client interactions, and facilitating engaging learning environments. Known for reliability, accuracy, and a results-driven approach.
Hi, I’m
Rebecca Frank Aga
Facilitator/Administration
Port Moresby,PAPUA New Guinea
Summary
Overview
3
years of professional experience
Work History
The 4Learning Centre
Facilitator
04.2025 - Current
Job overview
- Lead interactive learning sessions, fostering collaboration and measurable skill development.
- Design and deliver engaging educational activities that improve knowledge retention.
- Support learners in achieving personal and professional growth goals.
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Adapted facilitation style according to group needs, ensuring an inclusive environment that valued diverse perspectives and ideas.
- Promoted active participation by engaging individuals through thought-provoking questions and activities designed to stimulate discussion.
Seoul House Restaurant
Housekeeping Staff
01.2008 - 01.2012
Job overview
- Maintained a clean, organized, and welcoming environment to enhance customer satisfaction.
- Supported smooth restaurant operations by ensuring facilities met hygiene standards.
- Contributed to team efficiency through proactive problem-solving and attention to detail.
Heta Dikaka Wholesale
Cashier
01.2007 - 01.2008
Job overview
- Processed transactions with speed and accuracy, reducing errors and improving service.
- Delivered friendly customer interactions, building trust and repeat business.
- Balanced cash drawers and maintained financial accountability.
Nambawan Trophy House
Cashier
01.2004 - 01.2006
Job overview
- Processed transactions with speed and accuracy, reducing errors and improving service.
- Delivered friendly customer interactions, building trust and repeat business.
- Balanced cash drawers and maintained financial accountability.
Education
Institute of Professional StudiesMadang
Certificate of Completion from Information Technology
07-2002
University Overview
High School
01-1998
University Overview
Grade 9 – Grade 10
Primary School
01-1996
University Overview
Skills
Customer service & client relations
Cash handling & transaction accuracy
Housekeeping & facility management
Training & facilitation
Communication & teamwork
Advocacy
Section name
Section name
Would you like me to add a "Contact Information" section at the top so the resume is ready to send out? Yes pleaseTimeline
Facilitator
The 4Learning Centre
04.2025 - Current
Housekeeping Staff
Seoul House Restaurant
01.2008 - 01.2012
Cashier
Heta Dikaka Wholesale
01.2007 - 01.2008
Cashier
Nambawan Trophy House
01.2004 - 01.2006
High School
Primary School
Institute of Professional Studies
Certificate of Completion from Information Technology