Raphael Dau

• Prepared customs entries, declarations, and supporting documentation for shipments
• Interpreted customs regulations to ensure compliant import and export processing
• Classified goods using HS codes for accurate duty and tariff assessment
• Coordinated with freight forwarders, shipping lines, and regulatory agencies
• Reviewed invoices, packing lists, and certificates to validate shipment accuracy
• Advised clients on clearance requirements, duties, and restricted goods procedures
• Resolved customs holds by supplying corrective documentation and compliance details
• Provided top-notch customer service through attention to detail, quick response times, and expert advice on import/export matters.
• Streamlined brokerage workflows to improve clearance consistency and documentation control
• Collaborated with carriers, warehouse operators, and freight forwarders, accelerating shipment timelines and addressing issues.

reporting to general manager directly.

• Determined HS codes for classified goods, ensuring accurate duty and tariff assessment.
• Coordinated preparation of customs entry declarations and supporting documentation for shipments.
• Aligned freight forwarders, shipping lines, and regulatory agencies through coordinated coordination.
• Validated shipment accuracy through review of invoices, packing lists, and certificates.
• Provided guidance on clearance requirements, duties, and restricted goods procedures for client shipments.
• Optimized brokerage workflow processes to enhance clearance consistency and documentation control.
• Partnered with carriers, warehouse operators, and freight forwarders to accelerate shipment flow and address operational issues.
• Streamlined pre-clearance strategies to enable seamless transit of goods through customs checkpoints.
• Developed and maintained strong client relationships, promoting trust in customs brokerage expertise.
• Tracked import/export law and regulation updates to maintain ongoing company-wide compliance.
• Oversaw import documentation workflows, ensuring accurate submissions to government agencies.

• comprehensive background in customs/freight logistics expediting and shipping process.
• Opened private practice and welcomed employment opportunities; provided consideration.
• team player able to facilitate training and basic leadership.
• Oversaw end-to-end logistics operations, maintaining customs compliance as a licensed customs agent and logistics manager.
• Coordinated entry documentation preparation to support compliance with border control and revenue requirements.
• Reviewed tariff classifications alongside customs regulations to ensure adherence to import and export clearance requirements.
• Analyzed tariff classifications and customs regulations, enabling precise import and export clearance.
• Partnered with shipping agents, freight forwarders, and port authorities to eliminate clearance delays.
• Advised clients on duties, permits, and documentation requirements for international shipments.
• Coached junior staff in documentation standards, classification practices, and clearance procedures.
• Tracked regulatory updates and revised internal procedures to maintain compliant brokerage operations.
• Streamlined broker submissions workflow via customs systems to support timely release of goods.

• Responsible for the expedition of PNG Post's clients imports and exports, the accuracy and compliance aspects thereof. Clients included but not limited to PNG Power Ltd, Digicel PNG Limited, Telikom PNG Ltd.
• Some few months back before that I was the Assistant Logistics Manager at Toyota Tsusho South Pacific (PNG) Ltd trading as Ela Motors Ltd for a period of about one year two months.

• Directly responsible for the management of import vehicles stock in terms of quantity, types, brands, periodical stock level, nationwide distribution stocks freight and logistics. Shipments from overseas to local sales and distribution.
• Totally responsible for ENSURING the accurate duties, levies, taxes, freight and logistic costs are calculated for shipping and for Customs revenue obligations, etc.
• Ensure strict adherence to (1) stock and sales (2) KPI requirements and timely deliveries to different customers with emphasis on Q&A processes.
• Managing the Pom Logistics Centre, team and co-ordinating the Ela Motors Badili vehicle pre-delivery inspection centre with the PDI manager.
• Plus other duties and responsibilities by the Management as and when required.

• Coordinated and accelerated vehicle stock imports/exports to maintain accurate recording and support audit compliance.
• Ensured proper management and expediting of company's vehicle stock imports/exports, and their satisfactory recording and audits
• Advising management on Customs/shipping regulatory requirements on stocks and parts
• direct responsibility for vehicle inventory, stockrooms, warehouses—free/duty-paid and bonded inventories;
• Managed timely stock movements for both customer and company nationwide.
• Handled various logistics and supply chain responsibilities as required by the company.

• Managed and hands-on processing of the company's imports into Lae and Port Moresby, Papua New Guinea

• The in-house Customs Agent in charge of all the company's imports and exports.

• The Partner and the Licensed Customs Agent at the time.

• Validated compliance with management company supply chain practices.
• Updated HOPL management procedures to align with global supply chain legal requirements.
• assistant to shipping manager for oil exports shipments
• Assisted HOPL achieved ISPS (Maritime) initial accreditation
• assistant to central stores manager; managed imports; procured mill engineering parts; handled plantation materials; managed in-house supplies; overseen procurement and distribution.
• Reduced supply chain logistics expenses and delays to promote smooth operations and overall positive productivity

• Supervised and ensured correct sales of freight and logistics services
• Managed 70+ staff (incl. office, trade & technical staff)
• Managed/monitored ships (as agents) in/out of Kimbe port, ie. Consort Express Lines, Swire vessels, cargo discharges, warehousing, deliveries and accurate reporting
• Assistant and accountable to the General Manager (KST Ltd)