Rachel Babau
Procurement|Office Administration|Event Management|Travel Specialist
PORT MORESBY
Summary
Resourceful administrative professional with in-depth understanding of all areas of business operations, including meeting support, correspondence management, HR and financial administration. Excellent communication, interpersonal, and planning skills with an analytical approach to solving routine and complex problems. Bringing 8+ years of related experience.
Overview
18
18
years of professional experience
Work History
HR_Administration&Logistics Coordinator
Key Population Advocacy Consortium PNG
06.2024 - Current
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Maintained accurate records of departmental expenses and budget allocations, ensuring financial accountability within the team.
- Facilitated effective collaboration among team members by creating a supportive work environment that encouraged open communication.
- Streamlined administrative processes by implementing efficient systems and procedures, resulting in reduced operational costs.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Organized competitive bidding processes among suppliers to ensure fair pricing opportunities while maintaining high product quality standards.
- Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
ADMINISTRATION SUPERVISOR
World Vision International PNG
1 2019 - 12.2023
- Supervised a team of seven administrative staff members, managing their workflow and ensuring productivity
- Developed and implemented efficient administrative procedures, resulting in increased efficiency and cost savings
- Managing assets for the projects, updating of records, custodian names, locations
- Ensuring the management is up to date with the Supply Chain procurements
- Coordinating travel, workshop/training events sponsored by the project.
- Negotiated contracts with vendors to secure cost-effective services and supplies for the department''s needs.
- Implemented policies and procedures that adhered to industry best practices, ensuring compliance with relevant regulations.
- Coordinated cross-departmental initiatives to enhance communication between teams and increase overall company effectiveness.
- Facilitated effective collaboration among team members by creating a supportive work environment that encouraged open communication.
- Boosted employee morale implementing regular team-building activities fostering a strong sense of camaraderie among staff members.
- Managed daily operations of the department, delegating tasks appropriately and monitoring progress to ensure timely completion.
- Conducted regular performance reviews for staff members, identifying areas for improvement and providing constructive feedback.
- Improved office organization by introducing innovative filing systems and document management practices that increased efficiency.
- Served as a primary point of contact for external stakeholders, fostering strong relationships with clients and vendors.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
ADMINISTRATION OFFICER
Word Vision International PNG
01.2017 - 12.2019
- Managed administrative tasks, including scheduling, record-keeping, and internal communication
- Implemented efficient filing system, resulting in improved document retrieval and organization
- Booking tickets and accommodation for staff
- Arranging payments for suppliers every month
- Sorting out Purchase orders for goods and services required.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Managed team petty cash, purchase orders and account transactions.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
RECEPTIONIST
Word Vision International PNG
06.2015 - 12.2018
- Three years of experience as a receptionist in a busy corporate office environment
- Proven ability to provide outstanding customer service to diverse clientele
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Ensuring all couriers are dispatched once it is placed at the front desk
- Making sure visitors are greeted well and welcomed to the office
- Getting visitors, clients to sign in and out of the log book
- Answering phone calls, transferring to respective officers' extensions.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Programmer and News Assistant
National Broadcasting Corporation
01.2007 - 12.2007
- Developed and implemented creative content strategies to enhance listener engagement
- Curated and scheduled music playlists to align with target audience preferences
- Did news translation from English to Motu and Tok pisin
- Did interviews for the radio programs.
Education
CERTIFICATE OF ATTAINMENT -
Namatanai Secondary School
Skills
Supply Chain
Accomplishments
Consistently maintaining reasonable amount of suppliers and ensuring payments done every month which our target is 80% invoice payments on time
Certificationscourses
- Skills Enhancement - MS Excel 2007 Level 1, Minerva Learning Center, 04/24/17
- Skills Enhancement - MS Excel 2010 Level 2, Minerva Learning Center, 05/25/18
- Supervisory Training #1 - DKM Human Capital Dev Consultancy, 02/19/21, Understanding Self, Leading team, Managing Performance, Communication
- Supervisory Training # 2- DKM Human Capital Dev Consultancy, 02/19/21, Critical Thinking, Conflict Resolution, Team Management, Partnering/ Relationship Building
- First Aid Training- St John Ambulance, 2022
- Human Development Institute Personal Viability Business Course (HDI PVBS ) Level 1, 05/19/23
Awards
- Certificate of 5 years Service Award- World Vision PNG
- Educational Awards
References
- Ms. Fiona Manape, General Services Manager-World Vision PNG, fiona_manapewvi.org, +675 70914483, +675 3112530, 73738500
- Ms. Michaeline Rausi, Deputy Chief of Party - GFTBHIV -World Vision PNG, michaeline_rausiwvi.org, +675 71068162, +675 3112530, 73738500
- Ms. Rachel Tauno, People & Culture Director -World Vision PNG, rachel_taunowvi.org, +675 72190243, +675 3112530, 73738500
Projects
Locating 1000+ Assets purchased through the grants, it's custodians, geo location, updating all those information onto the data system (Assets 4000) ensuring the assets is physically verified Supplier contracts- Having to meet up with nearly all suppliers in all industries to meet up with the organizations needs and demand and negotiate good reasonable rates, considering quality and cost efficiency and put up contracts and agreements
Additional Information
Founded a small business '6Stars Consultancy Services which services provided and not limited to Passports and Visas'
Languages
English
Full Professional
Timeline
HR_Administration&Logistics Coordinator
Key Population Advocacy Consortium PNG
06.2024 - Current
ADMINISTRATION OFFICER
Word Vision International PNG
01.2017 - 12.2019
RECEPTIONIST
Word Vision International PNG
06.2015 - 12.2018
Programmer and News Assistant
National Broadcasting Corporation
01.2007 - 12.2007
ADMINISTRATION SUPERVISOR
World Vision International PNG
1 2019 - 12.2023
CERTIFICATE OF ATTAINMENT -
Namatanai Secondary School
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