Communications
Poilep Patiken
Bialla
Summary
Ambitious Information Technology Intern currently completing Advance Diploma in Information Technology and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Proficient in MS Office 365 and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.
Overview
11
11
years of professional experience
Work History
IT Trainee
Hargy Oil Palms
02.2020 - Current
- Collaborated closely with senior IT staff members on various projects, gaining valuable insights into more advanced aspects of the field.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Evaluated vendor proposals for new hardware or software purchases to ensure compatibility with existing infrastructure.
- Ensured maximum system uptime by proactively monitoring networks for potential issues or irregularities.
- Supported company-wide technology initiatives by assisting with hardware setup and configuration.
- Developed strong working relationships with colleagues across departments through clear communication and collaboration efforts on various projects.
IT PC Technician
Hargy Oil Palms
02.2017 - Current
- Streamlined workflow for clients by setting up and configuring computer systems, networks, and peripherals.
- Conducted thorough diagnostics on malfunctioning computers to identify root causes of issues.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
- Maintained a high level of customer satisfaction with timely resolution of technical issues.
- Managed inventory of hardware components, maintaining an organized workspace with necessary resources readily available.
- Collaborated with the IT team to develop comprehensive solutions for complex technical problems.
- Reduced downtime by performing routine maintenance on computer systems, ensuring optimal functioning at all times.
- Coordinated with vendors to procure necessary equipment while adhering to budgetary constraints.
IT PC & Application Technician
Hargy Oil Palms Limited
01.2013 - Current
- Developed comprehensive training materials for new team members, promoting efficient onboarding.
- Collaborated with cross-functional teams to ensure seamless integration of applications within existing systems.
- Played a pivotal role in the successful roll-out of new applications through extensive testing and validation efforts.
- Provided valuable input during the development phase, ensuring applications met end-user needs and expectations.
Education
Advance Diploma - Information Technology
Datec Learning Center
Port Moresby 04.2001 -
CompTia A+ Certified - Information Technology
Datec Learning Center
Port Moresby 04.2001 -
Certificate In Business Computing - Business Studies
Kokopo Business College
Kokopo 04.2001 -
High School Certificate - Humanities
Goroka Grammar School
Goroka- Eastern Highlands Province 04.2001 -
Skills
Strong analytical skills
IT Troubleshooting
Data Analytics
IT Documentation
Hardware maintenance
Machine Learning
Software
Operating Systems
MS Office 365
Timeline
IT Trainee
Hargy Oil Palms
02.2020 - Current
IT PC Technician
Hargy Oil Palms
02.2017 - Current
IT PC & Application Technician
Hargy Oil Palms Limited
01.2013 - Current
Advance Diploma - Information Technology
Datec Learning Center
04.2001 -
CompTia A+ Certified - Information Technology
Datec Learning Center
04.2001 -
Certificate In Business Computing - Business Studies
Kokopo Business College
04.2001 -
High School Certificate - Humanities
Goroka Grammar School
04.2001 -
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