Pauline Rhardie Romulus
Kavieng,NIP
Summary
Dynamic administrative professional with a proven track record at Hotel Genesis, excelling in report generation and office management. Adept at enhancing productivity through strategic planning and effective communication. Recognized for maintaining confidentiality and fostering a positive work environment, consistently meeting deadlines and improving operational efficiency.
Professional with background in administrative support and office management. Proven ability to handle wide range of tasks, ensuring smooth office operations and effective communication. Known for strong team collaboration and adaptability to changing needs. Skilled in data entry, document management, and customer service.
Experienced with office administration, including data entry, filing, and customer service. Utilizes organizational skills to manage tasks efficiently and ensure accuracy. Knowledge of office software and communication tools to support daily operations and team collaboration.
Dedicated Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of MS word and Excell and history achieving high data output.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Business Office Clerk
GLOBE MANUFACTURING & AGRICULTURE T/A GLOBE MAUFACTURING LIMITED
LAE, MOROBE PROVINCE
11.2020 - Current
- Processed and maintained accurate records for accounts payable and receivable.
- Assisted in payroll preparation, ensuring compliance with company policies and regulations.
- Processed incoming and outgoing shipments, ensuring accuracy and compliance with company protocols.
- Coordinated inventory management, utilizing warehouse management systems for tracking and reporting.
- Coordinated office supply inventory, optimizing procurement processes for efficiency.
- Managed filing system to improve document retrieval and organization across departments.
- Supported financial reporting by compiling data and preparing necessary documentation.
- Collaborated with team members to streamline workflow processes and enhance productivity.
- Trained new staff on office procedures, fostering a supportive learning environment.
- Developed correspondence letters, memos, and emails.
- Served as a liaison between different departments, effectively managing correspondence and communication to keep everyone informed on relevant updates.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Created and maintained detailed records of all office activities.
- Trained new staff on shipping procedures, safety protocols, and equipment usage.
- Monitored shipping schedules to ensure timely delivery of goods to clients.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
Receptionist
HOTEL GENESIS
KIMBE, WEST NEW BRITAIN
03.2015 - 01.2020
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Coordinated appointment scheduling, optimizing staff availability and customer satisfaction.
- Managed front desk operations, ensuring a welcoming environment for visitors and clients.
- Maintained accurate records of incoming calls and messages for efficient communication flow.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
COMMECIAL TRAINING COLLEGE
LAE01-2011
Skills
- Data entry proficiency
- Filing systems
- Confidentiality handling
- Document management
- Positive attitude
- Report generation
- Database maintenance
- Payroll processing
- Invoice processing
- Office management
- Documentation and reporting
- Strategic planning
- Schedule management
- Administrative support
Timeline
Business Office Clerk
GLOBE MANUFACTURING & AGRICULTURE T/A GLOBE MAUFACTURING LIMITED
11.2020 - Current
Receptionist
HOTEL GENESIS
03.2015 - 01.2020
High School Diploma -
COMMECIAL TRAINING COLLEGE