To work in overseas nursing homes
Nazie Karato
Charge Nurses Manager In Emergency Department
Mount Hagen ,WHP
Summary
Dynamic Charge Nurse Manager at WHPHA-Mount Hagen Specialist Hospital, recognized for enhancing patient satisfaction through streamlined workflows and reduced medication errors. Proven clinical leadership and mentoring skills fostered a culture of teamwork, while implementing quality improvement initiatives that significantly decreased hospital-acquired infections. Committed to patient safety and staff development.
Overview
18
18
years of professional experience
Work History
Charge Nurse Manager
WHPHA-Mount Hagen Specialist Hospital
07.2022 - Current
- Streamlined workflow for nursing staff, resulting in improved efficiency and patient satisfaction.
- Identified process improvements that led to reduced medication errors among the nursing staff.
- Managed staffing schedules, ensuring appropriate coverage and minimizing overtime costs.
- Facilitated training sessions on new medical equipment and technology for nursing staff members.
- Managed patient census fluctuations by adjusting staffing levels accordingly, maintaining optimal nurse-to-patient ratios.
- Mentored new nurses to ensure smooth transition into the team, fostering a positive work environment.
- Conducted performance evaluations for nursing staff, identifying areas of improvement and designing professional development plans.
- Established clear communication channels between management and nurses, promoting transparency and open dialogue.
- Led multidisciplinary rounds involving physicians, pharmacists, therapists, dietitians, and nursing staff to ensure effective communication and coordination of patient care.
- Coordinated discharge planning efforts with social workers, case managers, and other healthcare professionals to provide seamless transitions of care for patients.
- Served as a liaison between administration and nursing staff regarding policy changes or concerns raised by either party.
- Oversaw budget management for the unit, tracking expenses and adjusting allocations as needed throughout the fiscal year.
- Implemented measures to reduce hospital-acquired infections, leading to an overall decrease in infection rates within the unit.
- Promoted a culture of teamwork by regularly acknowledging accomplishments of both individual nurses as well as collaborative achievements.
- Ensured compliance with state regulations and accreditation standards through regular audits and policy updates.
- Managed 31 nurses and nursing activities in triage room, fast tract room, minor operating theaters, procedure room and in pateints bed 1-20 in ED by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Worked at least 120 hours per month as floor nurse to maintain clinical proficiency.
- Communicated with patients, ensuring that medical information was kept private.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Established and continuously optimized unit schedules and individual work assignments.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
Nurse Manager, Emergency Department
Western Highlands Provincial Health Authority-Mount Hagen Specialist Hospital
07.2007 - Current
- Actively participated in quality improvement committees aimed at optimizing system-wide performance metrics related to emergency services provision or outcomes achievement.
- Coordinated with physicians and other healthcare providers to ensure seamless communication and continuity of care for patients in the Emergency Department.
- Established clear expectations and accountability measures for staff performance, resulting in improved team dynamics and higher overall productivity.
- Optimized staffing levels based on real-time analysis of patient volume trends, maximizing resource utilization while maintaining high-quality service delivery.
- Led interdepartmental collaboration to develop a comprehensive emergency preparedness plan, ensuring efficient response during crisis situations.
- Enhanced patient care by implementing evidence-based nursing practices and protocols in the Emergency Department.
- Managed budget allocation for the Emergency Department, effectively reducing operational costs without compromising quality of care.
- Supervised a team of nurses and support staff, fostering an environment of teamwork and continuous improvement.
- Championed interdisciplinary collaboration within the emergency team for better assessment, planning, implementation, and evaluation of patient care plans.
- Ensured compliance with regulatory requirements through rigorous monitoring of departmental policies and procedures.
- Spearheaded efforts to increase employee retention rates by promoting professional development opportunities and creating a supportive work environment for staff members.
- Mentored new nurse leaders in department management functions, fostering a culture of continuous learning and professional growth.
- Streamlined triage processes for improved patient flow and reduced wait times in the Emergency Department.
- Contributed to hospital-wide initiatives focused on enhancing patient safety, such as fall prevention efforts or infection control measures.
- Evaluated new medical equipment or technology for potential integration into department operations, ensuring optimal clinical benefits balanced against cost considerations.
- Improved overall efficiency by conducting regular evaluations of clinical workflows and implementing necessary changes as needed.
- Developed and executed staff training programs, resulting in increased competency and adherence to departmental standards.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Managed 30 nurses and nursing activities in 1-20 beds hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Established and continuously optimized unit schedules and individual work assignments.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Investigated and resolved issues affecting hospital operations and patient care.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Education
Bachelor of Clinical Nursing (critical Care-ICU) - Critical Care Nurse
UPNG School of Medicine And Health Science
UPNG-Taurama Campus 04.2001 -
UPNG School of Medicine And Health Science
Taurama Capmus 04-2018
Skills
Patient confidentiality
Affiliations
- PNG Council of Nurses
Interests
Gardening, listening to gospel music
I like planting planting vegetables, sweet potatoes and taros at my backyard during my off days and in the evening likes to hear and watch gospel music using my phone
Timeline
Charge Nurse Manager
WHPHA-Mount Hagen Specialist Hospital
07.2022 - Current
Nurse Manager, Emergency Department
Western Highlands Provincial Health Authority-Mount Hagen Specialist Hospital
07.2007 - Current
Bachelor of Clinical Nursing (critical Care-ICU) - Critical Care Nurse
UPNG School of Medicine And Health Science
04.2001 -
UPNG School of Medicine And Health Science
Similar Profiles
James TonyJames Tony
Obstetrician/Gynecologist at WHPHA - Mt Hagen General HospitalObstetrician/Gynecologist at WHPHA - Mt Hagen General Hospital
Ahmed KhalifaAhmed Khalifa
Internal Medicine/Gastroenterology Consultant at Ev. Hospital Hagen-HaspeInternal Medicine/Gastroenterology Consultant at Ev. Hospital Hagen-Haspe
Alice SuwaAlice Suwa
Nursing Officer at Mt Hagen General HospitalNursing Officer at Mt Hagen General Hospital
INDIKA WEERASOORIYAINDIKA WEERASOORIYA
Operations Manager at Integrated Telecommunication Systems Management Services (PNG) Ltd.Operations Manager at Integrated Telecommunication Systems Management Services (PNG) Ltd.
Quida FredQuida Fred
Client Services Radiation Technician at McKavanagh Engineering Services Pty LtdClient Services Radiation Technician at McKavanagh Engineering Services Pty Ltd