Nannette SAVIA

Manageress, BAKOLINE Limited, BUKA Town (2021-2023)

Responsibility involved:

Managed the Mental shop and I.T shop, ensuring efficient operations and excellent customer service

Trained team members on good customer service practices, resulting in improved customer satisfaction and loyalty

Coordinated product ordering and inventory management to meet customer demands

Conducted product testing and explanations, ensuring customers were well-informed about new products

Performed administrative tasks, including:

Dealing with ABG and private company cheques

Confirming cheque payments clearance

Creating quotations and invoices for customers

Programming laptops and installing printer drives

Creating access points for new phones

Conducting daily stock takes and reporting end-of-day sales

Balancing business takings

• Managed sales promotions and marketing strategies on major social media sites.