Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hi, I’m
MICHELLE GEORGE
Lorengau,PNG
Summary
Overview
2026
years of professional experience
Work History
Harbourside Hotel Limited, Manus PNG, PNG
ACCOUNTS PAYABLE & PAYROLL OFFICER
2019 - Current (6 education.years_Label & 10 education.months_Label)
Job overview
- Processed vendor invoices accurately and efficiently, ensuring timely payments.
- Reconciled payroll discrepancies, maintaining precise employee records and compliance with regulations.
- Assisted in implementing new accounts payable software, improving processing speed and accuracy.
- Audited expense reports for adherence to company policies, reducing errors by enhancing review procedures.
- Coordinated vendor communications to resolve payment inquiries and strengthen supplier relationships.
- Developed training materials for new hires on payroll procedures, fostering knowledge retention and efficiency.
- Streamlined invoice approval workflows, decreasing processing time through effective collaboration with departments.
- Monitored weekly payroll cycles for accuracy, ensuring employees were compensated correctly and on schedule.
- Managed employee leave balances accurately by tracking accruals and usage consistently throughout each pay period.
- Acted as liaison between finance department and human resources, ensuring accurate data exchange for payroll processing purposes.
- Organized electronic filing systems for invoices and other financial documents which made it easy to retrieve information when needed.
- Assisted in annual budget preparation, providing valuable input on payroll costs and projections based on historical data analysis.
- Supported month-end closing activities by preparing account reconciliations and adjusting journal entries as needed to ensure accurate reporting results were achieved consistently each month.
- Implemented new time tracking system that simplified payroll process and increased its accuracy, leading to improved employee satisfaction.
- Mitigated risks related to fraud or embezzlement by establishing robust internal controls, safeguarding company assets against potential losses.
- Provided excellent customer service to employees regarding payroll inquiries, fostering positive working relationships across departments.
- Maintained high levels of accuracy in financial records through thorough reconciliation practices, minimizing discrepancies and errors.
- Improved cash flow management with timely vendor payments, resulting in better relationships and negotiation opportunities.
- Calculated deductions and processed payroll for employees.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Inspected account books and recorded transactions.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Reviewed time records for 275 employees to verify accuracy of information.
- Processed invoices and maintained accurate accounts payable records.
- Managed payroll processing for all staff, ensuring timely and accurate disbursements.
- Reconciled vendor statements and resolved discrepancies to maintain strong supplier relationships.
- Assisted in month-end closing procedures, contributing to financial reporting accuracy.
- Supported implementation of new accounting software to enhance efficiency and streamline processes.
- Trained junior staff on payroll systems and best practices for invoice management.
- Developed workflows that improved payment cycle times and reduced late fees.
- Collaborated with finance team to ensure compliance with regulatory requirements and internal policies.
- Increased efficiency in accounts payable processing through regular vendor statement reconciliations, identifying discrepancies early and resolving issues promptly.
- Contributed to development of financial policies and procedures that improved workflow efficiency within finance department.
- Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
- Enhanced financial reporting quality by conducting detailed reviews, providing crucial insights for management decisionmaking.
- Facilitated internal audits by maintaining organized records of all transactions, expediting the review process and ensuring transparency.
- Developed comprehensive training materials for new hires, promoting a smooth onboarding experience within the finance department.
- Collaborated with cross-functional teams to optimize expense allocation, contributing to overall cost reduction initiatives.
- Ensured compliance with tax regulations by accurately calculating deductions and submitting timely filings, avoiding penalties or fines.
- Reduced processing time for payroll by automating calculations, ensuring accurate and punctual salary disbursements.
- Maintained vendor master files by regularly updating contact information and payment terms, facilitating smooth communication channels with external parties.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Reviewed time records for 275 employees to verify accuracy of information.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Supported management by processing invoices and documents with consistent on-time delivery.
PAPINDO TRADING ( HEAD OFFICE LAE )PNG, PNG
Purchasing Officer
2013 - 2014 (1 education.year_Label)
Job overview
- Managed vendor relationships to ensure timely delivery of materials.
- Conducted market research to identify potential suppliers and cost-effective options.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Negotiated contracts to secure favorable terms and pricing for goods and services.
- Coordinated inventory management processes to optimize stock levels and minimize waste.
- Analyzed procurement data to identify trends and drive strategic purchasing decisions.
- Implemented process improvements that enhanced efficiency in purchasing operations.
- Trained junior team members on procurement procedures and best practices.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.
- Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
- Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
- Managed supplier contracts to ensure compliance with company policies and legal requirements, safeguarding against potential risks.
- Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
- Optimized inventory levels by closely monitoring demand patterns and adjusting re-order points accordingly.
- Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
- Created comprehensive monthly reports on procurement activities, enabling senior management to make informed decisions regarding purchasing strategies.
- Reduced purchasing lead times through proactive communication with suppliers and close monitoring of order progress.
- Reviewed order updates to identify best practices aligned with corporate goals.
- Developed a comprehensive vendor database, improving the selection process for better quality products and services.
- Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
- Enhanced supplier relationships by conducting regular performance evaluations and providing constructive feedback.
- Collaborated with cross-functional teams to identify sourcing needs and establish procurement timelines.
- Conducted market research to stay current on industry trends, ensuring competitive pricing for products and services procured.
- Achieved budgetary objectives through careful planning, analysis of spending data, and implementation of appropriate controls within the purchasing department.
- Assisted in developing long-term procurement plans aligned with organizational goals and growth projections.
- Organized training sessions for purchasing department staff to enhance their skills in negotiation techniques and contract management.
- Continuously evaluated existing supply chain processes, identifying opportunities for improvement in both efficiency and cost effectiveness.
- Implemented strategic sourcing initiatives that led to significant annual cost reductions while maintaining product quality standards.
- Coordinated international shipments, ensuring compliance with customs regulations and minimizing shipment delays due to documentation errors.
FOOD MART LTDPNG, PNG
RECPTIONIST
2015 - 2017 (2 education.years_Label)
Job overview
- Greeted guests and ensured a welcoming atmosphere upon arrival.
- Managed phone inquiries, directing calls to appropriate departments efficiently.
- Scheduled appointments and coordinated meeting spaces for staff and guests.
- Maintained accurate records of guest information and reservations using hotel management software.
- Assisted in resolving guest complaints, enhancing overall customer satisfaction.
- Collaborated with housekeeping to ensure rooms met quality standards before guest check-in.
- Processed payments and managed cash transactions accurately at front desk.
- Provided information on local attractions and services, enhancing guest experience during stay.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Improved workflow by introducing more efficient document handling and organization practices.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Harbourside Hotel Limited
Receptionist
Job overview
- Below is a listing of the duties and responsibilities to be performed by the Receptionist on a daily basis
- These responsibilities are to be performed by all Front Office Staff on duty
- These are: Obtain float from the Duty Manager
- Make sure the float is balanced with enough change in all denomination in the presence of the Duty Manager
- Sweep and mop the floor, empty garbage bin, arrange flowers and generally ensure the Front
- Office looks impressive and gives first impression
- Post charge dockets from the previous day if not yet posted
- Obtain dockets from bar, dining and laundry respectively
- Perform audit on each check-out guest account to make sure all daily charges are captured on the invoice before printing final bills for CHECK OUT guests
- Make sure to print out four (4) copies of the invoice and have the guest sign on all four (4) copies
- Collect room keys from Check-Out guest
- Before that, a thorough check in the room should be done by Housekeeping staff to ensure all is in order before refunding KEY DEPOSIT bond fee
- Collect cash/cheque and issue receipt to customers for payments done for services rendered
- Liaise with drivers to make sure the bus is ready to transfer guest to and from the airport
- Promptly attend to client bookings and reservation requests without delay
- Make sure to write down precise and concise bookings information
- Name, address, phone contact, email contact, method of payment
- Provide accurate information to our clients with respect of our accommodation rates, meals transfers and other services we provide
- Send proforma invoices to customers and clients based on the rooms being reserved
- (Block booked)
- Have the proforma re-check for calculations errors before sending to customers
- Liaise with the Accountant to verify cash customers and credit account customers
- Do not accept personal cheques and company cheques without approval from the Accountant
- Coordinate with House Keepers to make sure rooms are ready before allocating rooms to customers
- Ensure to collect bond fee from customers before room key is issued
- Coordinate with Food & Beverage Department for events/functions
- Liaise with the Accountant or Manager on decisions that is not within your level of authority
- Maintain harmonious relationship with your colleagues
- Other task that may be assigned by the Accountant and the Manager.
Education
CORONATION COLLEGE OF TAFE ( IEA ) LAELAE, PNG
CERTIFICATE II IN BUSINESS from Business Administration
12.2012
University Overview
ECOM SECONDARY SCHOOLMANUS PROVINCE
High School Diploma
12.2011
University Overview
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Organization and time management
- Decision-making
- Problem resolution
- Multitasking Abilities
Accomplishments
Accomplishments
- PERSONAL STATEMENT (For OFFICE L
- Certificate of birth |
- Checked and Re ellending, stein or omission will render the candid te able to disqualification
- Nad carefully before the susters are written in, and no question should be answered by laserein
- Suma:
- GEORGE
- Adde: WORD(7)
- LORENGAL
- Preser ecap n
- Given Names Michelle
- MANUS
- Date of birth
- Position and Department for which nominated
- SELF-EMPLOYED
- Famil fistor (Please give details of the state of health of parents, brothers and/or sisters)
- ALL MEMBERS OF IMMEDIATE FAMILY ARE WELL AND ALIVE
- Tes/No
- Explanatory Notes
- A
- Has bee are lit, sibutes, me пен si ve her servo con dion faid
- Ioring other seember of the
- NO Have (a) ing 6)
- NO an, da: of the bears a
- NO (c) - liver ec bowels, gestic p dinhoes, consigotior, ppen
- NO (4) leptydy kinds
- NJ (e) chate
- NO hati, ay alas enption oe San Cancer?
- NO Have
- If Har for eve e vvite dient or surgical treas มง pected bre lite ar
- No Have met ev
- NO Are Whe (A) "
- YES Da :
- Novab
- NINE
- NOVE resen porad sam i baded but signed by the candidate before the unication, Siganure is to be aff
- Signat01/25
Interests
MARRIED
, LOS NEGROS
MANUS, PAPAUA NEW GUINEA
73984430/83669542
JOB DESCRIPTION
RECEPTIONIST THAN TO PURCHASING
RECEPTIONIST
CLIENT SERVICE OFFICER (CSO)
CLIENT SERVICE OFFICER (CSO)
RECEPTIONIST (GUEST RESERVATION)
PAYROLL & ACC PAYABLE CLERK
ASSISTANTANT ACCOUNTANT ALL
PAYROLL, REVENUE & PAYABLE DUTIES)
COMPANY/ORGANISATION
PAPINDO TRADING (HEAD OFFICE)
FOOD MART LTD (SEETOKUI GROUP)
WILSON INTERNATION SECURITY FIRM
(LOMBRUM NAVEL BASE)
WILSON INTERNATIONAL SECURITY FIRM
(LOMBRUM)
HARBOURSIDE HOTEL LTD
HARBOURSIDE HOTEL LTD
HARBOURSIDE HOTEL LTD
QUALIFICATION
YEAR
SCHOOL/INSTITUTE
2011
ECOM SECONDARY
2012
KORONATION COLLEGE OF TAFE LAE
Additional Information
Additional Information
- CURRICULUM VITAE FOR
- PERSONAL DETAILS NAME: MICHELLE SURNAME: GEORGE SEX: FEMALE AGE: 32 MARITAL STATUS: DISTRICT: PROVINCE: CONTACT ADRESS: WORK EXPERIENCE YEAR , 2014 TO 2015 2015 (6MONTHS) 2015 (6MONTHS) 2016 TO 2018 2019 TO 2020 2021 TO 2023 2023 TO 2025
Timeline
CORONATION COLLEGE OF TAFE ( IEA ) LAE
CERTIFICATE II IN BUSINESS from Business Administration
ECOM SECONDARY SCHOOL
High School Diploma
ACCOUNTS PAYABLE & PAYROLL OFFICER
Harbourside Hotel Limited, Manus
2019 - Current (6 education.years_Label & 10 education.months_Label)
Purchasing Officer
PAPINDO TRADING ( HEAD OFFICE LAE )
2013 - 2014 (1 education.year_Label)
RECPTIONIST
FOOD MART LTD
2015 - 2017 (2 education.years_Label)
Receptionist
Harbourside Hotel Limited