MERLYN WARTOVO
Edai Town, Port Moresby
Summary
PROFESSIONAL SUMMARY
Detail-oriented Transportation Coordinator with over 3 years of experience scheduling and managing fleet of up to 15 vehicles & Trucks for diverse organizations. Practiced in leading teams of drivers in timely and quality shipment of products for diverse customers.
Overview
12
12
years of professional experience
Work History
Transport Supervisor
COMPUTER SKILLS
01.2019 - Current
- Developed strategies to reduce transportation costs and increase operational performance
- Worked closely with personnel, customers, and contractors to resolve problems
- Coordinated dispatching of 8 drivers to accomplish daily delivery requirements
- Analyzed transportation data to identify improvement opportunities
- Managed labor assignments and equipment allocations and met transportation, operations, and production goals
- Coordinated driver dispatch to accomplish daily delivery requirements
- Maintained accurate shipment, invoice, and expense documentation for reliable reference
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
Administration Manager
Pacific Cargo Service, Hidden Valley
01.2018 - 01.2019
- Motivated workers to exceptional performance through implementation of new strategies
- Tracked shipments from dispatch through delivery to verify timely arrival/
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel
- Built and maintained strong partner relationships for smooth, cost-effective logistics
- Improved workflow and productivity by implementing upgraded processes
- Led shipment scheduling and routing with carriers, enabling reliable customer updates
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines
- Determined most effective mode and routing of materials to customer locations and company facilities
- Negotiated contracts with carriers to secure optimized rates
- Provided timely transportation of diverse clients to healthcare facilities
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations
- Balanced schedule and customer demand against team capabilities and available resources to meet performance objectives
- Met safety and regulatory standards for full operational compliance.
Administration Supervisor
01.2017 - 01.2018
- Lihir island
- Implemented project management techniques to overcome obstacles and increase team productivity
- Studied processes, implemented cost reductions, and developed reporting procedures to maintain administrative workflow
- Coordinated with human resources department to handle payroll and personnel databases
- Delegated tasks to administrative support staff to organize and improve office efficiency
- Hired, managed, developed, and trained staff, established, and monitored goals, conducted performance reviews, and administered salaries for staff
- Computerized office activities, maintained customer communications, and tracked records through delivery
- Completed bi-weekly payroll for 20 employees
- Troubleshot employee concerns and recommended corrective actions to resolve issues
- Interceded between employees during arguments and diffused tense situations
- Conducted ongoing reviews of program financial systems to assess cost control measures
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue
- Targeted new customers to grow geographic reach and increase revenue
- Maintained personnel records and updated internal databases to support document management
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Organized meetings for executives and coordinated availability of conference rooms for participants
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
- Conduct Health and Safety Audits
- Conduct workplace inspection
- Identify potential hazards, risks, and dangers
- Control movement of FCL and LCL inside yard
- Provide weekly reports on the waste material removal
- Scrap metal Management
- Typed, formatted, and edited professional correspondence
- Documented all sub-contractors contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping
- Input purchases and reconciled accounts with in pronto and IBIS, upholding 100% accuracy for all updates
- Checked non-functional office equipment, troubleshot issues, and independently resolved concerns to maintain team productivity
- Managed efficient processing of more than 20 documents per month in high-volume environment
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company
- Managed efficient processing of more than twenty documents per month in high-volume working environment
- Answered over 100 plus calls each day on multi-line telephone systems, supporting communication needs of 400 staff members
- Processed documents and materials to disseminate information to appropriate parties
- Established and maintained standard office procedures to achieve demanding targets
- Managed calendars and scheduled appointments to maintain smooth flow of operations
- Coordinated hotel, airline tickets and ground transportation for staff traveling to domestic and international locations
- Verified transactions, product orders and shipping dates and entered information into databases and reports
- Routed business correspondence, documents, and messages to corrections to departments and staff members
- Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets
- Helped handle travel arrangements for executive team
- Interacted with customers by phone, email, or in-person to provide information.
Administration Clerk
Morobe Mining Joint Venture
01.2012 - 01.2017
- Provided meeting support by taking minutes and dictations
- Booked and prepared meeting rooms, planning for availability of refreshments
- Produced high-quality communications for internal and external use
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Monitored office supplies and planned for restocking of low stock items
- Scheduled appointments and managed calendars for staff members
- Managed tax drawers resolved variances and filed company receipts
- Issued invoices and followed up on outstanding payments to remind clients to pay on time
- Provided clerical support, addressing routine, and special requirements
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
- Maintained filing system and organized customer documents for easy retrieval of information
- Prepared meeting materials and took clear notes to distribute to stakeholders
- Handled incoming phone calls and answered questions from callers.
Education
Certificate II in Business Alison Online Course: Certificate in Security Management -
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Skills
- Critical Thinking
- Active Listening
- Operation and Control
- Reading Comprehension
- Invoice Processing
- Project Management
- Customer Satisfaction
- Job Coaching
- Multitasking Abilities
- Operations Management
- Time Management
- Security Screening
- Document Oversight
- Customer Orders
- Equipment Repair
- Package Shipment
- Preparing Shipments
- Monitoring Line Supplies
- Work Order Review
- Workplace Safety
- Employee Evaluation
- Route Deliveries
- Quality Control Standards
- Company Policy Compliance
- Basic Maintenance
- Service Dispatching
- Shipping Documentation
- Marketing Strategies
- Inventory Management
- Recordkeeping Requirements
- Profit Margins
- Materials Storage
- Coordinating Schedules
- Financial Operation
- Shipment Processing
- Employee Engagement Management
- Inspecting Vehicles
- Performance Goals
- Budget and Records Management
- Safety Techniques
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 300 in the development of Tailing storage facility Dam in Hidden Valley Gold Mine Supervised team of 20 plus staff members.
REFEREES
Steven Nevi
Morobe Mining Joint Venture
Cost Control Cordinator
Ph:
Email:
Peter Hickey
Heli Niugini / Premium Project Service
Director
Ph:
Email:
Kerry Bu
Civil Engineering Superintendent
K92 Mine
Ph:
Email:
Jacqueline Ambane
Pacific Cargo Service Ltd
Branch Manager
Napanapa, NCD
Ph:
Email:
Timeline
Transport Supervisor - COMPUTER SKILLS
01.2019 - Current
Administration Manager - Pacific Cargo Service, Hidden Valley
01.2018 - 01.2019
Administration Supervisor -
01.2017 - 01.2018
Administration Clerk - Morobe Mining Joint Venture
01.2012 - 01.2017
IEA School of TAFE - Certificate II in Business
Alison Online Course: Certificate in Security Management,
Jubilee Catholic Secondary School - ,
Caritas Technical Secondary School - ,
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