Melisha Garu Misikaram
Lae,Morobe
Summary
Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of all operations. Talented communicator, planner and problem-solver offering 10 years of Gas industry experience. Proven skills in reviewing paperwork and consulting with teams to keep current on needs and meet supply demands. Knowledgeable financial professional experienced in assessing credit viability for BOC borrowers. Good organizational and critical thinking skills. Offering four (4) years of related experience. Focused Accounting professional with six (6) years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with SAP software. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Production Coordinator
BOC PNG LTD
06.2018 - Current
- Liaised with production manager, suppliers and vendors to support production needs.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Collaborated with production team to support effective resource allocation.
- Coordinated with production team to support productivity targets and deadline management.
- Reviewed in-house stock to determine materials availability for production jobs.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Managed inventory and supply chain functions for production materials and equipment.
- Created and maintained detailed reports and schedules of all production tasks.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Assisted with budgeting and accounting of production-related tasks.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Successfully identified discrepancies and recommended changes to inventory to increase profits.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
Credit Officer
BOC PNG LTD
02.2014 - 06.2018
- Processed payments and applied to customer balances.
- Researched accounts and completed due diligence to resolve collection problems.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Accessed credit records to evaluate customer credit histories.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Finance Assistant
BOC PNG LTD
02.2012 - 02.2014
- Input financial data and produced reports using [Software].
- Reported financial data and updated financial records in ledgers and journals.
- Managed office inventory and ordered new supplies when items were running low.
- Pitched in to assist with special projects and additional tasks.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Handled day-to-day accounting processes to drive financial accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Receptionist
BOC PNG LTD
05.2011 - 02.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Collected customer payments, processed transactions and updated relevant records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
Advance Diploma In Performance And Reward Manageme -
Alison Online Learning
OnlineBachelor of Management - Accounting And Business Management
Divine Word University
Madang03.2023
Diploma In Human Resource -
Alison Online Learning
Online10.2020
Diploma In Management - Accounting And Business Management
International Training Institute
Lae05.2019
Skills
- Efficiency Optimization
- Logistics Planning
- Manage Schedules
- Credit Card Reconciliation
- Schedule Coordination
- Telephone Management
- Production Reporting
- Recordkeeping
- Customer Satisfaction
- Meeting Planning and Leadership
- Debt Recovery
- Customer Relationship Management
- Batch Balances and Reports
Accomplishments
- Promoted from Receptionist to Finance Support, in less than 12-months.
- Recognized from the Head of Finance and Control to reduced the trade debts.
- Recognize and Awarded in 2015 -RSP Linde Leading Light Award - Ability to Execute Recognize
- and Awarded in 2022 -RSP Linde Leading Light Award - Collaboration in Action
Affiliations
- CPA PNG - Registered Accounting Technician - Membership #: 15152
- PNGHRM - Registered HR Associate
Certification
- Certified Permit to Work Officer, BOC PNG LIMITED - Current
- Certified First Aider - PNG Red cross - 2012 (BOC PNG LTD)
Additional Information
My Competencies & Expectations
Customer focus
Understands customer requirements, anticipates and meets the needs of customers, builds long-term customer relationships; share customer insight with employees; develops innovative customer solution
Personal Development
Is self-motivated has energy and drive; seek self-insight; deals with resistance and personal set-backs maturely, and takes ownership of personal learning and growth
Employee Development & Empowerment
Instil confidence in employees to act responsibly and independently; they develop and enable employees to work in teams effectively and achieve superior performance in collaboration with others; they encourage employees to become leaders who take pride in performance, achievement and success
Timeline
Production Coordinator
BOC PNG LTD
06.2018 - Current
Credit Officer
BOC PNG LTD
02.2014 - 06.2018
Finance Assistant
BOC PNG LTD
02.2012 - 02.2014
Receptionist
BOC PNG LTD
05.2011 - 02.2012
Advance Diploma In Performance And Reward Manageme -
Alison Online Learning
Bachelor of Management - Accounting And Business Management
Divine Word University
Diploma In Human Resource -
Alison Online Learning
Diploma In Management - Accounting And Business Management
International Training Institute
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