Mary Ono
Port Moresby,NCD
Summary
My commitment drives exceptional efficiency leading to reliable high quality operational output. Hence, 10 years of dedication with the Internal Revenue Commission,Transaction Processing Department with extensive experience in managing and optimizing financial transactions. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in payment systems, reconciliation, compliance, and financial reporting. Known for excellent communication, problem-solving abilities, and attention to detail.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Payment Officer
Internal Revenue Commission
01.2024 - Current
- Provided full-time counter services, providing payment receipts and notices of assessment to taxpayers.
- Provide advice and solutions to taxpayers on payment matters that need consideration in terms of base tax penalties.
- Processed and reconciled payment transactions to ensure accuracy and compliance with regulations.
- Managed payment inquiries, providing timely resolutions and support to taxpayers.
- Trained junior staff on payment procedures and best practices for optimal performance.
- Conducted audits of payment processes, identifying areas for improvement and implementing corrective actions.
- Led initiatives aimed at increasing taxpayer engagement through improved communication channels.
Tax Compliance Acting Position (ROD)
Kokopo Tax Centre
11.2020 - 12.2023
- Research taxpayers on the IPA and PNG I Portal. Confirm the directors owing the company and business.
- Email and call taxpayers regarding compliance status and non filed lodgement activities.
- Reconcile taxpayer accounts in terms of reconfirming payments, debts, credits in and out, and noting the performance of taxpayers in terms of compliance.
- Skilled at working independently and collaboratively in a team environment.
- Interview TP to learn about his business status.
- Negotiate with TP for payments or lodgments to be updated.
- Inspection for taxpayers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Tax Processing Officer (ROD)
Kokopo Tax Centre
07.2016 - 11.2020
- Improved turnaround times for applications through effective prioritization and multitasking in processing NGI TIN applications.
- Provided excellent customer service by promptly addressing inquiries and resolving issues related to application processing.
- Assisted clients in understanding tax obligations, providing clear guidance on forms and procedures. Also, provided tax awareness to newly registered TIN owners.
- Processing of payment receipts and NOA for taxpayers in a timely manner.
- Cashiering and Banking.
- Processing lodgments and attending counter queries.
Case Officer
Adam Smith International / Vanguard International
03.2014 - 05.2016
- Working closely with IPA data base registered business and company names, identifying if the businesses are registered with IRC (Ras and Sigtas) system.
- To establish contact with an entity and to interview directors to distinguish whether the entity is active or dominant.
- If the entity is operating then we invite and assist them to register with IRC.
- Establishing contact with missing tax payers. Research to find out new contact details and addresses available.
- A mostly research technique used to establish contacts are telephone directories and internet Google search with IPA website.
Travel Coordinator/ Admin Assistant
MC Joint Venture
10.2012 - 03.2013
- Arrange ticket reservation with Air Niugini
- Arrange accommodation reservation bookings hotels
- In charge of preparing Purchase Orders for (Medicals/Hotels/ Flights)
- End of the month inventory for all invoices for travel ticketing, accommodation reservation and medical invoices, before submitting to supervisors.
Admin Assistant
MC Joint Venture
01.2010 - 06.2012
- Attending to employee’s queries
- Updating daily national employee’s timesheet
- In charge of stationary distribution and ordering for all departments
- Filling and filing travel application forms for employee ‘s both nationals and expatriates
- Review every travel application for both nationals and expatriate if eligible to leave cycle break.
- Submitting travel application to the Project Director for approval
- Meet and Greet all new and old employee’s leaving and returning to site
- Introducing new employee’s and visitors to their department heads concerned.
- Scheduling new employee’s medical and safety induction once on site
- Updating chopper schedules for incoming and outgoing employee’s
- Conduct daily meetings with the chopper pilot and the load masters
- Coordinate daily with Tari Air Niugini airport office to prepare boarding passes for passengers travelling TIZ/POM
- Updating and conducting (JSA) Job Safety Analysis for every person travelling out of site on the chopper
- Reporting to all departments heads the chopper movements of employers travelling in and out of site daily.
Sales Assistant
Pacific International Hospital (Pharmacy)
01.2006 - 01.2009
- Assisting Pharmacist in the pharmacy
- Checking expiring dates of medicines and items in the pharmacy
- Cashier and Sales assistant
- Inventory and receiving new stocks
- Assisting with stock take
- Counter sales, Quoting & Invoicing
- Updating purchase order for payments & Daily reconciliation with MYOB system.
Receptionist
e – Business Centre town (Windtrade Information Services Ltd)
01.2005 - 01.2006
- General office duties (Printing, copying, faxing, scanning and typing for clients)
- Assisting internet users & Assist international callers (using telephones)
- Counter sales and cashier
Cashier
Stop & Shop Gerehu
01.2003 - 01.2004
- Cashier and Sales Assistant
- Merchandising
- Assist in Stock take
Education
Grade 12 - undefined
Gordon secondary School
Grade 10 - undefined
Gerehu high school
Skills
- Communication skills
- Organization Skills
- Excel spreadsheets
- Tax compliance
- Customer service
- Reconciliation
- Data entry skills
- Microsoft office
- Outlook email
- Self motivation
Certification
- Induction to IRC
- Tax Technical
- Accounting for Non-Accountants
- Leadership
- Effective Communication
- Pipe liners & Flyers Safety Recognition
References
- Helena Solien, Director,NCDTC, solien@irc.gov.pg, Internal Revenue Commission, Port Moresby, C/-Internal Revenue Commission, P O Box 777, National Capital District, Port Moresby.
- Namila, Iara, Team Leader Tax Compliance, Kokopo (ROD), iaran@irc.gov.pg, 982 8198, Internal Revenue Commission, Kokopo, East New Britain, C/- Internal Revenue Commission, P O Box 1762, Kokopo, East New Britain.
- Helen, Kavanamur, TPD Manageress, Kokopo (ROD), kavanamurh@irc.gov.pg, 986 8627, Internal Revenue Commission, Kokopo, East New Britain, C/-Internal Revenue Commission, P O BOX 1762, Kokopo, East New Britain.
- Peter, Harries, ASI Revenue Advisor, SIGTAS Project, harriesp@irc.gov.pg, 322 6993, Internal Revenue Commission, Port Moresby, Papua New Guinea, Tel: 322 6993, Mobile: 721 77885
- Elina, Jaran, Lead Travel Coordinator, elina.jaran@anitua.com.pg, 7198 8067, MCJV, Port Moresby, MCJV, PO Box 270, Konedobu, Port Moresby.
- Dave, Atterwell, Community Affairs Manager, davidka3@live.com.au, 7051 4084, MCJV, Konedobu, MCJV, PO Box 270, Konedobu, Port Moresby.
- Joseph, Palei, Project Coordinator, Maintenance Technical Services Department, Capital Projects, JPalei@barrick.com, 7684 6509, Barrick Niugini, Mt Hagen, Barrick Niugini, P O Box 484, Mt Hagen.
- Daniel, Hinning, Principal, 7686 0584, Keyrocco Accountants, Port Moresby, P O Box 191, University, N.C.D, Port Moresby.
Interest &Hobbies
Learning / Reading, Meeting new people, Travelling, Cooking, Socializing
Timeline
Payment Officer
Internal Revenue Commission
01.2024 - Current
Tax Compliance Acting Position (ROD)
Kokopo Tax Centre
11.2020 - 12.2023
Tax Processing Officer (ROD)
Kokopo Tax Centre
07.2016 - 11.2020
Case Officer
Adam Smith International / Vanguard International
03.2014 - 05.2016
Travel Coordinator/ Admin Assistant
MC Joint Venture
10.2012 - 03.2013
Admin Assistant
MC Joint Venture
01.2010 - 06.2012
Sales Assistant
Pacific International Hospital (Pharmacy)
01.2006 - 01.2009
Receptionist
e – Business Centre town (Windtrade Information Services Ltd)
01.2005 - 01.2006
Cashier
Stop & Shop Gerehu
01.2003 - 01.2004
Grade 12 - undefined
Gordon secondary School
Grade 10 - undefined
Gerehu high school