Summary
Overview
Work History
Education
Skills
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Languages
Certification
References
Timeline
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Martha Claire Laeman

Martha Claire Laeman

Madang,PNG

Summary

Highly skilled HR professional who multitasks with extensive experience in payroll processing, HR management, and talent acquisition. Proficient in MS Word, Excel, PowerPoint, and Publisher, with a strong background in Pronto Software system for payroll and human resources. Certified in Air Niugini Saber Reservation and Ticketing system, with expertise in immigration services including PNG Passport, VISA & VISA WORK PERMIT. Demonstrated ability to develop HR policies across various departments such as Administration, Accounts or Finance. Adept at training and development, salary review and benchmarking, report writing, and ensuring workplace safety. Knowledgeable in PNG labour and employment law with hands-on accounting experience.

Career goal: To leverage extensive HR expertise to drive organizational success and employee satisfaction and enhance workplace efficiency and foster positive organizational culture through strong communication and conflict resolution skills. .

Overview

10
10
years of professional experience
1
1
Certification

Work History

Human resources officer

MANOLOS AVIATION LIMITED
LAE, PAPUA NEW GUINEA
06.2022 - Current

· Provide overall HR Administrative Support

· Coordinate and administer the Administration, Recruitment, and Selection processes.

· Coordinate and deliver induction for new staff including uniform and PPE

· Facilitate new employee information and maintenance to the payroll team

· Assist with the administration and maintenance of the staff performance review process.

· Interprets HR Policies and procedures, provides guidelines, and deals with employee relation issues with staff and Management

· Coordinate annual Staff Award

· Develop and maintain a centralized position description and database for all Manolos and MAMA Foundation positions

· Maintain human Resource databases to ensure correct recording of all staff and employment-related information as required

· Assist with the preparation of HR data reports as required

· Coordinate and maintain Human Resources Personnel filing systems

· Administering the HR systems and processes as required

· Coordinate all housing, logistics, and immigration requirements for all Expatriate staff.

· Assist and oversee all Expatriate Bank Details

· Assist both National and Expatriate staff with Employee issues arising in the company and where necessary the first contact person /front line to deal with staff issue as their representative with local authorities

· Involves in the Termination and Exit clearance process of staff

· Oversee all staff travel (Both National and expat) in domestic and international travel including accommodation as well. That also includes all travel arrangements for recruitment Repatriation and Duty travel.

· Provide Quarterly reports of the Travels and always practice cost-wise in arranging travel and accommodation for staff, directors

· Spearheading VISA/Passport and Work Permit for the company in overseeing all the processes and approval, working remotely from Lae.

· Overseer payroll process, and approved reports for Payment

· Oversee company rental property in terms of administration, Administering Tenancy lease agreements to clients, new and existing clients and

· Overseer all issues lease, inspections, and legal issue of all properties

· Work with the accounts team to push and follow up with payments in terms of the rental payments of the property

  • Developing and improving Company Policies


HR OFFICER/TRAVELS/ADMIN/PAYROL OFFICER

HELI NIUGINI LIMITED & NAMBIS INN H/A HNL)
Madang, Madang Province
02.2020 - 05.2022

· Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures

· Promoting equality and diversity as part of the culture of the organization

· Liaising with a range of people involved in policy areas such as staff performance and health and safety

· Recruiting staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates

· Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management a advising on pay and other remuneration issues, including promotion and benefits

· Undertaking regular salary reviews

· Administering payroll and maintaining employee records

· Interpreting and advising on employment law

· Dealing with grievances and implementing disciplinary procedures

· Developing HR planning strategies, which consider immediate and long-term staff requirements

· Planning and sometimes delivering training - including inductions for new staff

· analyzing training needs in conjunction with departmental managers

· Payroll for Heli Niugini Ltd and Nambis Inn

  • IRC TAX and Nasfund for Staffs

· Contract for staffs/New recruited staffs

· Recruitment Process / Induction of new staffs

· Facilitate the coordination and delivery of all business actions (Human Resources, Foreign Employment and Payroll) to the required standard at all times.

· Enable efficient, effective and accountable performance through the development, implementation & reporting on business and project plans that are aligned to the Coporate/Board strategies.

· Ensure continuous performance improvement through the development and implementation of new or improved practices or technology, in line with Corporate/Board strategies.

  • Prepare Monthly HR/Admin/ Travels& Payroll reports and Also Board Reports.

· Organize and Coordinate Board/Management / Staff& Crews Accommodation/ Flights both local and International.

· Oversee the implementation of work practices in line with operating procedures, Regulatory standards, Company policies and guidelines and/or PNG legislation.

· Ensure that all employees have the skills, knowledge and resources to perform work at optimal level at all times.

· Represent the Company and facilitate a professional Company image by maintaining equipment, facilities & transport to a high standard and making sure that employee performance, conduct and dress standard is always appropriate.

· Ensure a productive, safe and harmonious work environment and keep employees informed of developments and company performance through regular communication.

· Develop cohesive teams striving together for high performance and profit through being an up front leader who sets an example and is an active team player who liaises with and supports colleagues.

· Oversee the implementation of fair and effective recruitment, training and management of staff in line with company policies and promptly address any issues of concern.

  • OVER SEER ADMIN DEPARTMENT AND TRAVELS DEPARTMENT PREVIOUS POSITION- MULTI TASKING FOR HELI NIUGINI & HELI NIUGINI T/A NAMBIS INN HOTEL

TRAVELS OFFICER

HELI NIUGINI LIMITED
Madang, Madang Province
05.2018 - 02.2020

· Do booking for tour in staffs and National Staffs duty travel in Air Niugini Saber System (Booking

· Reservations and Ticketing), Png Air, Online booking/Through travel agents both domestic and international for Quote fare variance as per the HNL travels Policy.

· Organize Staff travel on Total Charter/ OTML and Oil search charters

· Tour in staffs, Engineers, Pilots, Russian Crews- Organize International Ticket and their Accommodation as well as their Domestic Tickets and accommodation where necessary.

· Raise Purchase Order in Pronto system as per the travels and accommodation for staffs

· Weekly report for travels department and monthly report as well and forward to HR department and Admin Manager.

· Organize Travel and accommodation for Company board, chairmen and CEO's travel.

· Raise Travel request form for staffs and get approval before proceeding to booking and ticketing.

· Update the Company Crew movement calendar for all travels (Flight/Accommodation) and print for Admin Drivers for airport transfers/Pick up.

· Update the Company Crew movement calendar for all travels(Flight/Accommodation) and print for Admin Drivers for airport transfers/Pick up.

· Do weekly Tax invoice report for accounts payable Team

  • Do monthly reports for travels team and Board
  • Increased operational efficiency by streamlining administrative processes.

Administrative assistant

HELI NIUGINI LIMITED
Madang, Madang Province
06.2017 - 08.2017

· Maintain the reception area

· Assist CEO/BOARD members for basic secretarial work if needed

· Do stock take for staff amenities for the company

· Raise PO after stock take for needed amenities

· Raise Purchase Order for Fuel up lift for all the company vehicle

· Look after drive and their rosters and movement and usage of company's vehicle

  • Assist admin supervisor if needed.

· Raise meal allowance for all tour in staffs and national staffs on duty travel

  • Organize accommodation for tour In and on duty staffs

· Answer phone call and deal accordingly with emails and phone call enquiries.

  • Do shopping for Board /CEO if needed

Administrative officer

NATU HEALTH SERVICE MANAGEMENT&MEDICAL CONSULTANCY
Madang, Madang Province
09.2015 - 06.2017
  • Do Basic Secretarial and clerical duties
  • Maintain general administration and financial management files including correspondence files for IN/OUT.
  • Answer phone calls, check emails and take action accordingly.
  • Attend to general and essential needs and requirements for the entity including housekeeping.
  • Maintain Patients information system
  • Ensure all clinical records, patients record, medical report, etc. are kept confidentially and appropriately kept for the Receptionist and Clinical Practitioners to attend to.
  • Maintain daily up to date basis of Cash book, Ledgers, Creditors Listing statements, debtors listing statements,
  • Attend to collection of Debtors
  • Raise Requisitions and raise payments for creditors/suppliers
  • Prepare and do banking
  • Maintain inventory stock takes of medicines, pathology reagents and equipment's and orders them from different suppliers.
  • Provide quotation and invoices for patients and clients.
  • Do internal revenue tax returns/ rebates where applicable in Salary & Wages Tax Return, Company Tax Returns, Business payment for Tax for staffs and annual Tax Returns.
  • Weekly Income sheet
  • Schedule and do appointments of doctors and physicians for patients
  • Schedule and do appointments for the Directors.
  • Payroll and pay slips
  • Develop Job Description and advertise for Company's vacant position and check and screen applicants
  • Schedule and assist in interview process
  • Orientate new staffs
  • Do staff movement plan for all staffs
  • Oversee and maintain staff records in performance, attendance and implement disciplinary procedures and take action accordingly
  • Maintain staff files and history
  • Administer staff's remuneration, benefits and superannuation and advising in related issues for staff remuneration, benefits and staff entitlements
  • Maintain equality and diversity in the entity between staffs
  • Dealing and solving issues and implements disciplinary procedures and take action accordingly
  • Maintain and implement the company policies and also employees' rights
  • Involves in management meeting and decision makings in implementing and upholding company policies and improving its standard

Education

BACHELOR - BUSINESS MANAGEMENT

DIVINE WORD UNIVERSITY
PAPUA NEW GUINEA
04.2025 -

DIPLOMA - HUMAN RESOURCE MANAGEMENT

INTERNATIONAL TRAINING INSTITUTE
Port Moresby, National Capital
02.2013 - 07.2014

Certificate of Higher Education - GRADE 10&12 CERTIFICATE

TUSBAB SECONDARY SCHOOL
Madang, Madang Province
01.2009 - 12.2012

CERTIFCATE - SABER & RESEVATION& TICKETING SYSTEM

AIR NIUGINI TRAINING CENTER
Port Moresby, National Capital
07.2018 - 07.2018

Skills

  • Proficiency with MS Word, Excel, Power Point, Publisher
  • and extensive experience in Pronto Software system (Payroll and Human Resource)
  • Certified with Air Niugini Saber Reservation and Ticketing system
  • Able Payroll & HR Soft wear
  • Multitasking _ Fast Learner
  • Spearheading the Immigration Services _PNG Passport, VISA &VISA WORK PERMIT- Extensive experience
  • Experience with Australia & New Zealand Visa
  • Customer Relationship Management
  • Talent Acquistion
  • Job Description development
  • Onboarding/Induction
  • HR Development& Management
  • Payroll processing & Management
  • Development of HR Policies including departments like Administration, Accounts or Finance
  • Training & Development
  • Salary Review and benchmarking
  • Report writing
  • Knowledge with PNG Labour &employment law of PNG
  • Knowledge & hands on experience with Accounting
  • First Aid Training & Knowledge
  • Grievance
  • Workplace safety- Health & Safety
  • Problem solving
  • Travel coordinator in both domestic and international flights/ accommodations
  • Other skills can be discussed upon interview

Languages

English
Fluent

Certification

Certificate as a Member for PNGHRI _ (Awaiting Certificate and will provide)

References

References available upon request.

Timeline

BACHELOR - BUSINESS MANAGEMENT

DIVINE WORD UNIVERSITY
04.2025 -

Human resources officer

MANOLOS AVIATION LIMITED
06.2022 - Current

HR OFFICER/TRAVELS/ADMIN/PAYROL OFFICER

HELI NIUGINI LIMITED & NAMBIS INN H/A HNL)
02.2020 - 05.2022

CERTIFCATE - SABER & RESEVATION& TICKETING SYSTEM

AIR NIUGINI TRAINING CENTER
07.2018 - 07.2018

TRAVELS OFFICER

HELI NIUGINI LIMITED
05.2018 - 02.2020

Administrative assistant

HELI NIUGINI LIMITED
06.2017 - 08.2017

Administrative officer

NATU HEALTH SERVICE MANAGEMENT&MEDICAL CONSULTANCY
09.2015 - 06.2017

DIPLOMA - HUMAN RESOURCE MANAGEMENT

INTERNATIONAL TRAINING INSTITUTE
02.2013 - 07.2014

Certificate of Higher Education - GRADE 10&12 CERTIFICATE

TUSBAB SECONDARY SCHOOL
01.2009 - 12.2012
Martha Claire Laeman