Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Malcolm Robert Mamatta

Malcolm Robert Mamatta

Manager
NCD,Central

Summary

Sales and marketing professional with a proven track record of driving business growth and increasing brand visibility. Skilled in developing strategic campaigns, leading high-performing teams, and adapting to market trends. Experienced in market analysis, digital marketing, and managing client relationships. A reliable team player focused on achieving measurable results and fostering collaboration. Performance-oriented sales leader with over 20 years of experience, known for achieving profit targets by identifying emerging market trends and revenue opportunities through a strategic and analytical approach.

Overview

20
20
years of professional experience

Work History

Group Sales & Marketing Manager

United Finance Investment Group
06.2024 - Current
  • Develop and execute a cohesive sales and marketing strategy that aligns with the company's overall business objectives.
  • Analyze market trends and competitor activities to identify growth opportunities within the finance sector and its subsidiaries.
  • Set measurable goals and KPIs for the sales and marketing teams to monitor performance.
  • Lead and mentor a team of sales professionals across all subsidiaries to ensure achievement of sales targets and revenue generation.
  • Implement effective sales training programs to enhance team performance and customer engagement.
  • Build and maintain strong relationships with key clients and stakeholders, ensuring high levels of customer satisfaction.
  • Oversee the planning and execution of marketing campaigns, including digital marketing, social media, content creation, and traditional advertising.
  • Establish brand guidelines and ensure consistency in messaging across all subsidiaries.
  • Conduct market research and consumer analysis to inform marketing strategies and product offerings.
  • Develop and manage media relations strategies to enhance the company’s public profile and brand reputation.
  • Serve as the primary spokesperson for the company and its subsidiaries, ensuring clear and impactful communication across all platforms.
  • Coordinate public relations efforts, including press releases, media events, and community engagement initiatives.
  • Work closely with the management teams of each subsidiary to ensure alignment of sales and marketing initiatives with individual business goals.
  • Facilitate cross-promotional opportunities across subsidiaries to maximize reach and enhance customer value.
  • Collaborate with external agencies and vendors for specialized marketing services and advertising.
  • Develop and manage the marketing budget effectively, ensuring optimal allocation of resources toward high-impact initiatives.
  • Monitor and report on the effectiveness of marketing expenditures, making data-driven decisions to improve ROI.
  • Utilize analytics tools to measure campaign performance, sales effectiveness, and overall market penetration.
  • Prepare regular reports for the executive team, highlighting successes, challenges, and recommendations for future initiatives.
  • Promote a culture of continuous improvement by analyzing results and applying insights to future strategies.
  • Managing Daily Operations on the 5 Subsidiary Companies (Mobile Works Limited, Mobile Quarry Limited, Dalas Property Management Limited, Discount Motors Limited & Lael Motors Limited) including the Parent Company Island Mobile Hire Cars Limited.
  • Created the Operational Procedures for IMHC Main operations (currently in progress 12months project)
  • Meeting with Govt Dept heads and Corporate Executives creating business rapport
  • Providing reports to Managing Director on assigned projects.
  • Providing Due Diligence checks on Contracts for service providers and sub-contractors and overseeing Minor projects within Mobile Works and Dalas Property Management & Island Mobile Hire Cars.
  • Meeting with Leaders of Parliament and party Leaders of Govt building relationships to ensure sound relationship in-terms of business prospects.
  • Full compliance of SHEQ audit regulatory requirements
  • Accountable for P & L performance, achievement of sales targets, expense control & NPAT growth
  • Full dealership compliance with all policy, process and standard operating procedures through TTC/TTPNG
  • Dealership stock inventory levels maintained for optimum availability and sales opportunity
  • Managing Parts, Sales & service operations provide quality customer experience.
  • Develop strong business relations with customers to build customer retention with plan on increasing product sales
  • Promote KAIZEN activities to counter dealership performance and results
  • Mentor and coach direct reports to deliver quality professional services to customers.
  • Customer queries/complaints ensured to be resolved satisfactorily and amicably.
  • Support employees in attending all scheduled training as per their career development
  • Conduct performance reviews for direct reports based on financial, sales, development
  • Conduct / encourage regular team meetings and department meetings
  • Ensure completion of other projects and duties assigned by GM – Operations
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Analyzed sales and marketing data for improved strategies.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.

Executive Officer to the Managing Director

Island Mobile Hire Cars Limited
05.2023 - 06.2024
  • As Chairman of the Organizing Committee for Island Mobile Hire Cars Limited
  • Assisted Island Mobile Hire Cars Limited with sourcing 85units of NV (Various models) form Ela Motors Limited & 15units Nissan Navara Double Cab Manual Transmission utes
  • Successfully Managed Kimbe Ela Motors Branch in West New Britain Province for five (5) months
  • Ordained an Elder of the Seventh Day Adventist Church
  • Successfully Managed Ela Motors Alotau Branch in Milne Bay Province for four (4) years.
  • Accounting in 60 Minutes
  • How to Influence Inspire & Impact as a Leader
  • Leading Effective Meetings
  • Giving Effective feedback
  • Digital Transformation
  • Forensic Accounting Fraud Investigation
  • Customer Service Mastery: Delight Every Customer
  • Appointment of Seventh Day Adventist - Northern Milne Bay Mission Executive Committee Board Member Term ends 2025
  • Achieved award for 24 consecutive months of Safe & Quality business operations in Alotau Dealership
  • Managed to rebuild staff (team) confidence in providing Career support and succession planning and; financially rebuild Ela Motors Alotau branch from a small Size Dealership to a potential bigger market in the Automotive industry
  • Member of the Milne Bay Chamber of Commerce & Industry
  • Relieved as Branch Manager ANZ Harbour City – Head Office
  • Communication Skills Certificate Institute of Banking Business Management
  • Certificate of recognition for Excellence and Collaboration achieved the highest sales record of 32 referrals against a required target of 5 per week
  • Certificate of recognition for excellent telling records and customer service
  • Certificate of recognition for achievement and commitment to ANZ Values
  • Worked as a fulltime Bulk teller at Waigani branch after only 2 months of part time employment.
  • Work experience program Certificate attained at ANZ.

Dealership Manager

Toyota Tsusho (PNG) Limited
02.2022 - 07.2022
  • Dealership Manager Toyota Tsusho (PNG) Limited trading as Ela Motors Kimbe Dealership

Dealership Manager

Toyota Tsusho PNG Ltd T/A Ela Motors
03.2018 - 02.2022
  • Successfully Managed Ela Motors Alotau Branch in Milne Bay Province for four (4) years.

Assistant Branch Manager

ANZ Banking Group (PNG) Ltd
05.2014 - 04.2017
  • Relieved as Branch Manager ANZ Harbour City – Head Office
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
  • Coached and developed branch staff by offering constructive feedback and Successive Leadership training opportunities.

Senior Sales Consultant

ANZ Banking Group (PNG) Ltd
09.2013
  • Secondment (1 month) Senior Sales Consultant ANZ Banking Group (PNG) Ltd Kimbe Branch WNBP PNG

Client Associate

ANZ Banking Group (PNG) Ltd
03.2012
  • Client Associate – ANZ Banking Group (PNG) Ltd Signature Priority Banking Harbour City Branch POM

Priority Teller

ANZ Banking Group (PNG) Ltd
10.2011
  • Priority Teller – ANZ Banking Group (PNG) Ltd Waigani Branch

Full-Time teller

ANZ Banking Group (PNG) Ltd
01.2011
  • Full-Time teller ANZ Banking Group (PNG) Ltd Waigani Branch

Part Time Teller

ANZ Banking Group (PNG) Ltd
06.2008
  • Part Time Teller – ANZ Banking Group (PNG) Ltd Waigani Branch POM NCD

Central Teller

ANZ Banking Group (PNG) Ltd
09.2008
  • Central Teller – ANZ Banking Group (PNG) Ltd Waigani Branch POM

Education

Various Courses

Udemy
01.2022

Business Management

Divine Word University

Diploma in Business - undefined

Sonoma Adventist College
01.2005

Grade 12 - undefined

Mount Diamond Adventist Secondary
01.2003

High Grade 10 - undefined

Gerehu Provincial
01.2001

Grade 8 - undefined

Coronation Primary School
01.1993

Skills

  • Diploma in Business (Accounting)
  • Communication Skills
  • Accounting in 60 Minutes
  • Giving Effective Feedback
  • Leading Effective Meetings
  • Banking
  • Operations management
  • Business development
  • Team development
  • Compliance management
  • Staff education and training
  • Relationship building and management
  • Risk mitigation
  • Sales expertise
  • Regulatory compliance

Accomplishments

  • Collaborated with team of Three in the development of Back To School Campaign
  • Developed Department Frameworks - Job Description KPIs KRAs
  • Developed In-House Staff Mentoring and Coaching Program for confidence and morale boosting team performance

References

Pius, Tende, Key Account Manager - Govt. SME, PTende@elamotors.com.pg, 79987300, 73150129, Toyota Tsusho PNG Ltd T/A Ela Motors

Jerry Tiso, Area Manager, Retail Support Office JTiso@elamotors.com.pg, 79987300, 70385408, Toyota Tsusho PNG Ltd T/A Ela Motors

Misty Enosi Baloiloi, Director, misty.baloiloi@gmail.com 70446336, ENVILO Ltd Strategic Management Consultancy

Timeline

Group Sales & Marketing Manager

United Finance Investment Group
06.2024 - Current

Executive Officer to the Managing Director

Island Mobile Hire Cars Limited
05.2023 - 06.2024

Dealership Manager

Toyota Tsusho (PNG) Limited
02.2022 - 07.2022

Dealership Manager

Toyota Tsusho PNG Ltd T/A Ela Motors
03.2018 - 02.2022

Assistant Branch Manager

ANZ Banking Group (PNG) Ltd
05.2014 - 04.2017

Senior Sales Consultant

ANZ Banking Group (PNG) Ltd
09.2013

Client Associate

ANZ Banking Group (PNG) Ltd
03.2012

Priority Teller

ANZ Banking Group (PNG) Ltd
10.2011

Full-Time teller

ANZ Banking Group (PNG) Ltd
01.2011

Central Teller

ANZ Banking Group (PNG) Ltd
09.2008

Part Time Teller

ANZ Banking Group (PNG) Ltd
06.2008

Business Management

Divine Word University

Diploma in Business - undefined

Sonoma Adventist College

Grade 12 - undefined

Mount Diamond Adventist Secondary

High Grade 10 - undefined

Gerehu Provincial

Grade 8 - undefined

Coronation Primary School

Various Courses

Udemy

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