Linda Laufa
Office Administration, Shipping Clerk, Compiler And Logistics Officer
Port Moresby,NCD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Student Trainee - Human Resource Department
Department Of Justice And Attorney General
Port Moresby
10.2018 - 12.2018
- Answered phones, ordered inventory products and organized workplace.
- Worked under supervision of management and helped plan and organize daily work tasks.
- Abided by company's policies and procedures.
- Gained experience and perspective by working in various departments.
- Attended training courses to build understanding of processes, techniques, and industry.
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Supported departmental tasks to increase understanding of industry processes.
- Handled day-to-day customer or client questions via telephone or email.
- Supported organizational objectives with help from existing employees.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Adhered to corporate data confidentiality rules, mitigating breaches.
- Collaborated with employees from various backgrounds.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Trainee Administration Manager
Moresby Truck And Tractor Limited
Port Moresby
01.2017 - 09.2017
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Ran errands and provided general office support in a professional environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Shipping Clerk/ Compiler
East West Transport
Port Moresby
08.2015 - 03.2016
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Reviewed order data to verify transactions and shipping dates.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Analyzed data to prepare reports and identify process improvements.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Processed required paperwork to expedite handling of shipped and received goods.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Office Assistant/ Logistics Officer
Who Freighters Limited
Port Moresby
08.2012 - 02.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Monitored security to help maintain equipment, data and information safety.
- Maintained and updated office records, both digital and physical.
- Assisted with budgeting and financial management to keep office operating within budget.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Administration/Inventory Clerk
Stop And Shop CPL Group Of Companies
Port Moresby
03.2009 - 02.2012
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed physical inventory counts each month.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Collaborated with the procurement team to establish steady supply of inventory.
Waitress
Lamana Hotel
Port Moresby
05.2006 - 01.2007
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Customs Compiler (Air&Sea Freighter Import/Exp)
FedEx TNT (T/A Air Freight Limited)
Port Moresby
02.2019 - 02.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked effectively in fast-paced environments.
- Ran errands and provided general office support in a professional environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Certificate In Secondary School -
Jubilee Catholic Secondary School
Hohola, Port Moresby, Papua New Guinea 02.2002 - 02.2003
Certificate In International Trade Import&Export -
South Pacific Software Services
03.2017 - 03.2017
Institute Of Adult Software Services -
South Pacific Software Services
03.2017 - 03.2017
Certificate Of Attainment -
Hohola Community College
Hohola, Port Moresby, Papua New Guinea 10.2019 - 10.2019
Certificate In Introduction To Accounting -
South Pacific Software Services
03.2017 - 03.2017
Skills
11 Years experience in office Administration (Clerical)
undefinedAdditional Information
REFERENCES
Nelson Kaiulo
Customs Broker
PNG Air Freight Limited (TNT Air Cargo)
Jackson Parade 7 milw
Tel: +675 325 2411
Mob: +675 7550 8611 / 7269 9223
Email: kaiulonelson@gmail.com
Mr. Peter Manambari
Customs Broker
Wasp Freighters Limited
Kawasaki Drive, Gordon’s
Port Moresby, Papua New Guinea
Mob: +675 7240 1155
Reverend John Boffah
Senior Pastoer and General Overseer
Greater Love Church of Papua New Guinea
Mob: +675 7135 1270
Email: jboffah@hotmail.com
Timeline
Certificate Of Attainment -
Hohola Community College
10.2019 - 10.2019
Customs Compiler (Air&Sea Freighter Import/Exp)
FedEx TNT (T/A Air Freight Limited)
02.2019 - 02.2021
Student Trainee - Human Resource Department
Department Of Justice And Attorney General
10.2018 - 12.2018
Certificate In International Trade Import&Export -
South Pacific Software Services
03.2017 - 03.2017
Institute Of Adult Software Services -
South Pacific Software Services
03.2017 - 03.2017
Certificate In Introduction To Accounting -
South Pacific Software Services
03.2017 - 03.2017
Trainee Administration Manager
Moresby Truck And Tractor Limited
01.2017 - 09.2017
Shipping Clerk/ Compiler
East West Transport
08.2015 - 03.2016
Office Assistant/ Logistics Officer
Who Freighters Limited
08.2012 - 02.2015
Administration/Inventory Clerk
Stop And Shop CPL Group Of Companies
03.2009 - 02.2012
Waitress
Lamana Hotel
05.2006 - 01.2007
Certificate In Secondary School -
Jubilee Catholic Secondary School
02.2002 - 02.2003
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