Linda Laufa
Office Administration, Shipping Clerk, Compiler And Logistics Officer
Port Moresby,NCD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Student Trainee - Human Resource Department
Department Of Justice And Attorney General
Port Moresby
10.2018 - 12.2018
- Answered phones, ordered inventory products and organized workplace.
- Worked under supervision of management and helped plan and organize daily work tasks.
- Abided by company's policies and procedures.
- Gained experience and perspective by working in various departments.
- Attended training courses to build understanding of processes, techniques, and industry.
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Supported departmental tasks to increase understanding of industry processes.
- Handled day-to-day customer or client questions via telephone or email.
- Supported organizational objectives with help from existing employees.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Adhered to corporate data confidentiality rules, mitigating breaches.
- Collaborated with employees from various backgrounds.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Trainee Administration Manager
Moresby Truck And Tractor Limited
Port Moresby
01.2017 - 09.2017
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Ran errands and provided general office support in a professional environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Shipping Clerk/ Compiler
East West Transport
Port Moresby
08.2015 - 03.2016
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Reviewed order data to verify transactions and shipping dates.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Analyzed data to prepare reports and identify process improvements.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Processed required paperwork to expedite handling of shipped and received goods.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Office Assistant/ Logistics Officer
Who Freighters Limited
Port Moresby
08.2012 - 02.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Monitored security to help maintain equipment, data and information safety.
- Maintained and updated office records, both digital and physical.
- Assisted with budgeting and financial management to keep office operating within budget.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Administration/Inventory Clerk
Stop And Shop CPL Group Of Companies
Port Moresby
03.2009 - 02.2012
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed physical inventory counts each month.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Collaborated with the procurement team to establish steady supply of inventory.
Waitress
Lamana Hotel
Port Moresby
05.2006 - 01.2007
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Customs Compiler (Air&Sea Freighter Import/Exp)
FedEx TNT (T/A Air Freight Limited)
Port Moresby
02.2019 - 02.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked effectively in fast-paced environments.
- Ran errands and provided general office support in a professional environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Certificate In Secondary School -
Jubilee Catholic Secondary School
Hohola, Port Moresby, Papua New Guinea 02.2002 - 02.2003
Certificate In International Trade Import&Export -
South Pacific Software Services
03.2017 - 03.2017
Institute Of Adult Software Services -
South Pacific Software Services
03.2017 - 03.2017
Certificate Of Attainment -
Hohola Community College
Hohola, Port Moresby, Papua New Guinea 10.2019 - 10.2019
Certificate In Introduction To Accounting -
South Pacific Software Services
03.2017 - 03.2017
Skills
11 Years experience in office Administration (Clerical)
11 Year experience in the shipping Industry
Posses Certificate in Basic Accounting
Knowledge in Shipper’s Manual Guide
Emailing MS Office Word/Excel
Knowledge on Customs Compiling that is; one line, multiple invoices, Direct Air Freight - Export&Import, Consoles - informal and screen free entries
Knowledge on Import Clearance Procedures and Port Clearance
Knowledge with Process of GST and Import Duty Exemption
Knowledge with Processing Tax Identification Number (TIM) for New Importers
Knowledge on Screening process of Bill of Lading, Commercial Invoice and Packing List
Posses Certificate in International Trade Export and Import
Interpretation of Tariffs & Valuation as per the price such as FON/CNF/CIP etc
Sound knowledge Dialing up/DTI process for Assessment
Posses Certificate in Introduction to Basic Accounting
Proven ability to build strong customer/client relationships
Additional Information
REFERENCES
Nelson Kaiulo
Customs Broker
PNG Air Freight Limited (TNT Air Cargo)
Jackson Parade 7 milw
Tel: +675 325 2411
Mob: +675 7550 8611 / 7269 9223
Email: kaiulonelson@gmail.com
Mr. Peter Manambari
Customs Broker
Wasp Freighters Limited
Kawasaki Drive, Gordon’s
Port Moresby, Papua New Guinea
Mob: +675 7240 1155
Reverend John Boffah
Senior Pastoer and General Overseer
Greater Love Church of Papua New Guinea
Mob: +675 7135 1270
Email: jboffah@hotmail.com
Timeline
Certificate Of Attainment -
Hohola Community College
10.2019 - 10.2019
Customs Compiler (Air&Sea Freighter Import/Exp)
FedEx TNT (T/A Air Freight Limited)
02.2019 - 02.2021
Student Trainee - Human Resource Department
Department Of Justice And Attorney General
10.2018 - 12.2018
Certificate In International Trade Import&Export -
South Pacific Software Services
03.2017 - 03.2017
Institute Of Adult Software Services -
South Pacific Software Services
03.2017 - 03.2017
Certificate In Introduction To Accounting -
South Pacific Software Services
03.2017 - 03.2017
Trainee Administration Manager
Moresby Truck And Tractor Limited
01.2017 - 09.2017
Shipping Clerk/ Compiler
East West Transport
08.2015 - 03.2016
Office Assistant/ Logistics Officer
Who Freighters Limited
08.2012 - 02.2015
Administration/Inventory Clerk
Stop And Shop CPL Group Of Companies
03.2009 - 02.2012
Waitress
Lamana Hotel
05.2006 - 01.2007
Certificate In Secondary School -
Jubilee Catholic Secondary School
02.2002 - 02.2003