Lillian Smith
P.O.Box 43, Boroko NCD
Summary
Accomplished ICT professional with nearly 10 years of experience in the ICT sector, specializing in data governance and digital transformation within the public sector. Currently serving as the Data Governance Manager at the Department of Information Communication and Technology, with a strong focus on ensuring data integrity, privacy, and accessibility. Adept in strategic planning, stakeholder engagement, and policy development to drive effective data management practices. Proven track record of successfully implementing data governance frameworks and leading cross-functional teams to achieve organizational objectives.
Overview
15
15
years of professional experience
Work History
Data Governance Manager
Department of Information Communication and Technology
01.2023 - Current
- Spearheaded the development and implementation of the National Data Governance Policy, ensuring robust data protection, compliance, and digital transformation in PNG’s public sector
- Lead the development and implementation of comprehensive data governance protocols across the whole of government
- Ensure data integrity, privacy, and accessibility, aligning with the strategic goals of the digital transformation initiative
- Collaborate with the Cybersecurity Center and other digital services to adopt data protection measures
- Coordinate awareness campaigns and training sessions on data governance
- Manage staff performance, training, and development to enhance team capabilities
- Develop and review strategic and operational plans for data governance initiatives
Senior Data Officer – Government
Department of Information Communication and Technology
01.2022 - 01.2023
- Managed data governance activities and KPI delivery
- Led the development of the Data Governance Policy and Strategy framework
- Coordinated with consultants and internal teams to develop governance policies
- Provided regular reports to executive managers on data governance progress
ICT Advising Officer
Internal Revenue Commission
05.2014 - 01.2018
- Oversaw daily ICT helpdesk operations and managed ICT assets
- Developed ICT service applications and aligned processes with business needs
- Conducted user training and provided operational support for desktops and applications
- Managed risk and compliance within the ICT service desk
ICT Support Officer
Internal Revenue Commission
04.2011 - 04.2014
- Assisted with database administration and security
- Implemented maintenance and backup routines for SQL Servers
- Provided technical support and troubleshooting for network issues
ICT Graduate Trainee
NGIP Group of Companies
01.2010 - 12.2010
- Installed and maintained MS Windows operating systems and applications
- Set up LAN/WAN networks and provided user support
Education
Master of E-Government - Merit
Victoria University of Wellington
10.2020
Certificate IV in Training and Assessment -
IEA College of TAFE
10.2012
Bachelor of Science - Computer Science
University of Papua New Guinea
01.2009
Skills
- Policy Development and Implementation
- Data Governance
- ICT Management
- Strategic Planning
- Stakeholder Engagement
- Cybersecurity
- Training and Development
- Project Management
- Leadership Roles
- Positive attitude
- Teamwork and collaboration
Timeline
Data Governance Manager
Department of Information Communication and Technology
01.2023 - Current
Senior Data Officer – Government
Department of Information Communication and Technology
01.2022 - 01.2023
ICT Advising Officer
Internal Revenue Commission
05.2014 - 01.2018
ICT Support Officer
Internal Revenue Commission
04.2011 - 04.2014
ICT Graduate Trainee
NGIP Group of Companies
01.2010 - 12.2010
Certificate IV in Training and Assessment -
IEA College of TAFE
Bachelor of Science - Computer Science
University of Papua New Guinea
Master of E-Government - Merit
Victoria University of Wellington
Similar Profiles
Shakibu Mussa NsekelaShakibu Mussa Nsekela
Senior Accounts Officer at Ministry of Information, Communication and Information TechnologySenior Accounts Officer at Ministry of Information, Communication and Information Technology
Simon AnashiSimon Anashi
Expert Member of the Finance, Human Resource and Administration Committee at Zambia Information and Communication Technology Authority (ZICTA)Expert Member of the Finance, Human Resource and Administration Committee at Zambia Information and Communication Technology Authority (ZICTA)
Ruwaa Al KindiRuwaa Al Kindi
Business Development Specialist at Ministry Of Communication & Information TechnologyBusiness Development Specialist at Ministry Of Communication & Information Technology