Lee Major
Port Moresby
Summary
Results-driven Business Development Manager with proven success in strategic partnerships, client account management, and targeted outreach campaigns, driving revenue growth and customer satisfaction.
Experienced with identifying market opportunities and driving business growth. Utilizes strategic thinking and effective negotiation skills to establish beneficial partnerships. Track record of leading successful business development initiatives and fostering collaborative team environments.
Overview
31
31
years of professional experience
Work History
Business Development Manager
Islands Petroleum
03.2023 - Current
- Developed strategic partnerships to enhance market reach and increase revenue opportunities.
- Identified and analyzed market trends to inform business development strategies and initiatives.
- Executed targeted outreach campaigns, fostering relationships with potential clients and stakeholders.
- Collaborated with cross-functional teams to align product offerings with customer needs and preferences.
- Managed client accounts, ensuring satisfaction and retention through proactive communication and support.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Area Manager
East Coast Lubes
06.2014 - 02.2023
- Analyzed market trends to develop strategies that enhanced competitive positioning in the region.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Back of House Manager
The Treasury Casino
03.1995 - 05.2013
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory control processes, optimizing stock levels to minimize waste.
- Trained and mentored back of house staff, enhancing team performance and efficiency.
- Developed and implemented standard operating procedures to streamline workflow.
- Coordinated with front of house management to ensure seamless service delivery.
- Led weekly staff meetings to address challenges and foster open communication among team members.
- Followed operational procedures and enforced product standards, quality and consistency.
- Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
Education
High School Diploma -
Ipswich Grammar School
Queensland11-1986
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Relationship building and rapport
- New business development
- Team collaboration
- Sales presentations
- Account management
- CRM management
- Lead generation
- Prospect targeting
- Training and development
- Key decision making
- Sales tracking
Timeline
Business Development Manager
Islands Petroleum
03.2023 - Current
Area Manager
East Coast Lubes
06.2014 - 02.2023
Back of House Manager
The Treasury Casino
03.1995 - 05.2013
High School Diploma -
Ipswich Grammar School