Kristy Gideon
Port Moresby
Summary
With nine years of experience in hotel and camp facility operations in urban and rural settings, The aim is to enhance operational efficiency, revenue, and guest experiences. Proven track record of driving profits through successful strategies tailored to diverse hospitality environments. Possess expertise includes optimizing processes, resource allocation, and revenue generation to achieve exceptional results in the industry.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
SECRETARY TO THE BOARD OF DIRECTORS
HARBOURSIDE HOTEL LIMITED
04.2023 - Current
- Primary liaison between board, senior management, and stakeholders
Hotel operations Manager
HARBOURSIDE HOTEL LIMITED MANUS
07.2021 - Current
- Running a small to medium size 64 room hotel with conference and office spaces & leading a team of 60 staff members in delivering exceptional service and ensuring the smooth operation of all hotel departments.
Camp Manager
PNG CR SERVICES COMPANY
02.2021 - 06.2021
- Managed 124-room accommodation facility for corporate quarantine guests, ensuring safety and comfort.
Food & Beverage Outlet Manager
Gateway Hotel & Apartments
09.2018 - 02.2021
- Successfully oversaw the operations of 7 food and beverage outlets within the establishment, managing a total staff of 75 employees.
Food & Beverage Secretary
Gateway Hotel & Apartments
06.2018 - 09.2019
- Handling documentation and correspondence within the department.
Promotions & marketing coordinator
Gateway Hotel & Apartments
10.2017 - 06.2018
- Develop marketing plans aligned with business objectives
Events Host
Gateway Hotel & Apartments
01.2017 - 09.2017
- Coordinate a variety of hotel events such as conferences, meetings, and weddings
Promotions Assistant
Lamana Hotel
04.2015 - 10.2016
- Responsibilities include event planning, promotional material development, customer engagement, collaboration with partners, data analysis, budget management, team collaboration, and ad hoc tasks.
Education
High School Diploma -
MARIANVILLE SECONDARY SCHOOL
PORT MORESBY12.2015
Skills
- Proficient in Microsoft Office Suite, POS systems, and hospitality management software
- Executive Support,Corporate Governance &Regulatory Compliance
- Strong Communication and Interpersonal Skills
- Organizational ,Time Management,Strategic Planning, precise decision making & execution
- Attention to Detail and Accuracy
- Confidentiality and Discretion
- Hotel Operations & Project Management
- Business Development and Relationship Management
- Proven Strong Leadership and Staff Development
- Policy and Procedure Development
- Budgeting, cost control ,Revenue Management, Pricing Strategies and Financial Analysis
- Marketing and Branding Strategies
- Risk Management & emergency response
- Customer service excellence and guest satisfaction
- Data analysis and performance metrics tracking
- Account reconciliations knowledge & Payroll Processing
Accomplishments
- Certificate of Appreciation from the 12CEWORKS Australian Defense Commonwealth for exceptional accommodation services.
- Received a challenge coin from the US Navy Commanding Officer Lakeeva Gunderson for outstanding service to the US NMCB3.
- Spearheaded the Bird of Paradise Ball in 2018 in support of PNG Cancer Foundation.
- Successfully implemented key operational strategies that resulted in the current profitable establishment Harbourside hotel limited.
Certification
- Professional Hospitality Management Training - Shatec International
- FIRE SAFETY - SIKA FIRE
- RESPONSIBLE SERVICE OF ALCOHOL
Timeline
SECRETARY TO THE BOARD OF DIRECTORS
HARBOURSIDE HOTEL LIMITED
04.2023 - Current
Hotel operations Manager
HARBOURSIDE HOTEL LIMITED MANUS
07.2021 - Current
Camp Manager
PNG CR SERVICES COMPANY
02.2021 - 06.2021
Food & Beverage Outlet Manager
Gateway Hotel & Apartments
09.2018 - 02.2021
Food & Beverage Secretary
Gateway Hotel & Apartments
06.2018 - 09.2019
Promotions & marketing coordinator
Gateway Hotel & Apartments
10.2017 - 06.2018
Events Host
Gateway Hotel & Apartments
01.2017 - 09.2017
Promotions Assistant
Lamana Hotel
04.2015 - 10.2016
High School Diploma -
MARIANVILLE SECONDARY SCHOOL
Profile
Kristy Gideon, Female, Papua New Guinea, Port Moresby, Papua New Guinea, PO Box 1559 Boroko NCD, +675 79234465, kristygideon6@gmail.com
References
- DARREN JACKSON, HARBOURSIDE HOTEL LIMITED, 67574439889, darren.jackson@pngcr.com
- DAVID MARTIN, DIRECT REPORT - CAMP MANAGER PNGCR, +675 76062701, david.martin@blackswanss.com
- RANDY JACKSON, F&B Operations Director CSH, +61 407470079
Profile
Kristy Gideon, Female, Papua New Guinea, Port Moresby, Papua New Guinea, PO Box 1559 Boroko NCD, +675 79234465, kristygideon6@gmail.com
References
- DARREN JACKSON, HARBOURSIDE HOTEL LIMITED, 67574439889, darren.jackson@pngcr.com
- DAVID MARTIN, DIRECT REPORT - CAMP MANAGER PNGCR, +675 76062701, david.martin@blackswanss.com
- RANDY JACKSON, F&B Operations Director CSH, +61 407470079
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