KHUSHBOO KUMARI
Port Moresby
Summary
Strategic Human Resources professional with over 14 years in telecommunications, healthcare, recruitment, and corporate sectors. Expertise in driving workforce strategy, organisational development, and talent management while leading HR functions for diverse teams. Focused on delivering organisational change and enhancing performance cultures through innovative practices. Skilled in building stakeholder relationships and aligning workforce priorities with business objectives for sustainable growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Manager
VODAFONE PNG
Port Moresby
09.2022 - Current
- Report directly to the Chief Executive Officer (CEO) and Chief Strategy Officer (CSO), providing strategic HR advice and workforce insights to support business objectives and organisational performance.
- Partner with Executive Leadership Team members on workforce planning, organisational effectiveness, talent management, and change initiatives across the business.
- Provide HR leadership and support for a workforce of approximately 1,400 employees across Papua New Guinea.
- Led the implementation of a company-wide Performance Management Framework to strengthen accountability, performance culture, and employee development.
- Managed organisation-wide employee engagement surveys, coordinating action plans with business leaders to address workforce priorities effectively.
- Strengthened recruitment and onboarding processes, optimising hiring outcomes and facilitating workforce integration.
- Supported managers in driving performance improvement, employee development, and recognition initiatives.
- Supported organisational restructuring and workforce realignment initiatives, enhancing operational efficiency and clarifying roles.
- Contributed to annual business planning processes through workforce forecasting, organisational design reviews, and succession planning initiatives.
- Prepare and contribute to Board papers, Executive Committee reports, strategic planning updates, and workforce analytics to support governance and decision-making.
HR Manager
PACIFIC INTERNATIONAL HOSPITAL
Papua New Guinea
09.2019 - 08.2022
- Managed full-cycle recruitment for diverse international and national roles across all levels.
- Strengthened recruitment and onboarding processes, leading to improved hiring outcomes and better workforce integration.
- Developed and implemented HR strategies that aligned with business objectives, enhancing organisational efficiency.
- Spearheaded policy review and development, ensuring alignment with business strategy and operational excellence.
- Addressed and resolved employee relations conflicts to foster a positive workplace environment.
- Monitored and enforced compliance with relevant employment laws and regulations across the organisation.
- Created and delivered employee training programmes that enhanced staff skills and engagement.
- Streamlined HR processes and improved efficiency.
- Provided strategic HR consulting and support, advising senior management on property, fleet, and security matters.
- Built strong, trusting relationships with stakeholders, improving staff engagement and driving business growth.
Sr. Healthcare Recruiter- Australia
ICG MEDICAL INDIA PVT. LTD.
India
10.2017 - 08.2019
- Full-cycle recruitment of nurses for Australian hospitals leveraging diverse sourcing channels (LinkedIn, job boards, Facebook, referrals).
- Liaised with clients to ensure timely fulfilment of hospital staffing requirements.
- Managed end-to-end interview scheduling (in-person & virtual) and streamlined recruitment processes.
- Screened candidates and conducted initial interviews to evaluate skills and alignment with roles.
- Ensured compliance adherence throughout the registration process and maintained meticulous documentation.
- Created and maintained candidate databases to streamline access for current and future recruitment needs.
- Provided regular progress reporting (daily, weekly, monthly) to management.
- Mentored new team members on Australian healthcare geography and recruitment best practices.
Talent Acquisition Specialist
NEXTRA TELESERVICES PVT. LTD.
05.2016 - 10.2017
Talent Acquisition Executive
UTSAV FASHION PVT. LTD.
12.2011 - 05.2016
Senior HR Executive
CONSORTIUM SECURITIES PVT. LTD.
04.2009 - 10.2011
Education
MBA - Human Resource Management
MAHARISHI DAYANAND UNIVERSITY
Delhi01-2013
Bachelor of Commerce -
DELHI UNIVERSITY
Delhi01-2011
Skills
- Full-cycle recruitment
- Talent acquisition
- Employee relations
- Labour law compliance
- Performance management
- Workforce planning
- Change management
- HR strategy consulting
- Data analytics
- Organisational efficiency
- Stakeholder collaboration
- Training development
- Conflict resolution
- Talent acquisition
Certification
- Certified Project Management Professional (PMP), Project Management Institute (PMI), 2026-06-01
- Member – Professional (MAHRI), Australian Human Resources Institute (AHRI)
- Certification in PNG HR Laws, Papua New Guinea Human Resource Institute (PNGHRI)
- Certificate of Completion in Strategic Human Resources, 2023-01-01
- Certified ISO 9001:2015 and ISO 15189:2012 Internal Quality Auditor
- Certificate in Human Resource Laws, PNGHRI, 2024-10-01
- Certificate in Project Management Program, 2026-04-01
Accomplishments
- Awarded for achieving consecutively 6 months’ target to hire nurses in Australia in ICG Medical Global.
- Awarded for Best Employee of the year twice in 2014 and 2015 in Utsav Fashion Pvt Ltd.
- Appreciated and Awarded for many Employee Engagement activities in Utsav Fashion Pvt Ltd.
- Appreciated for carrying all Administration activities on PAN India basis in Utsav Fashion Pvt Ltd.
Professional Reference
- Josua Naisau, Former Chief Human Resources Officer, Vodafone PNG, josua.naisau2@outlook.com, +679-8381051
- Moureen Chand, Chief Human Resources Officer, Vodafone Fiji, moureen.chand@vodafone.com.fj, +679-9998986
Timeline
HR Manager
VODAFONE PNG
09.2022 - Current
HR Manager
PACIFIC INTERNATIONAL HOSPITAL
09.2019 - 08.2022
Sr. Healthcare Recruiter- Australia
ICG MEDICAL INDIA PVT. LTD.
10.2017 - 08.2019
Talent Acquisition Specialist
NEXTRA TELESERVICES PVT. LTD.
05.2016 - 10.2017
Talent Acquisition Executive
UTSAV FASHION PVT. LTD.
12.2011 - 05.2016
Senior HR Executive
CONSORTIUM SECURITIES PVT. LTD.
04.2009 - 10.2011
MBA - Human Resource Management
MAHARISHI DAYANAND UNIVERSITY
Bachelor of Commerce -
DELHI UNIVERSITY