Kevin Stellon Stephen
Summary
I am an energetic, active and enthusiastic personality who enjoys a challenge and achieving personal goals. I consider myself a dynamic individual with excellent team working and communication skills. I am looking forward to work in a challenging environment and to face new experiences that will help to develop a well built career background.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Your Choice Trading Ltd
03.2021 - Current
- Manage Daily Operations
- Financial Management
- Salary Administration
- Stock Management
- Vendor Relationships
- Team Supervision
- Staff Training & Development
- Sales Reporting
- Customer Service
- Cash Handling
- Product Promotion
- Customer Acquisition & Retention
Manager Operations & Process Support
CROWN GLOBAL SERVICES PVT LTD
07.2016 - 09.2020
- Managing VISA Operations
- Client & Airline Management
- Customer Complaint & System Troubleshoot Management
- Sales & Marketing Support
- Promotional Advertising
Teacher
LYCEUM INTERNATIONAL SCHOOL
08.2015 - 05.2016
- Effective Speech
I.T Assistant
LYCEUM INTERNATIONAL SCHOOL
02.2015 - 08.2015
- Organizing Multimedia for School Events
- I.T related work
Education
Diploma In Human Resource Management
CHARTED INSTITUTE OF PERSONNEL MANAGEMENT
08-2024
BBA -
UNIVERSITY OF PERADENIYA
SRI LANKA07-2019
Skills
- Team building and leadership
- Excellent time management skills
- Staff management
- Inter-department collaboration
- Problem Solving
- Effective Communication
Certification
I do hereby certify that above particulars furnished by me are true & accurate in the best of my knowledge.
Accomplishments
- 1st place In Best speaker contest.
- Awarded the Best English Debator of the year 2012/2013.
- Awarded as the best creative writer of the year 2010.
- Completed Cambridge young learners.
- Honored at the Institute of Western Music and Speech. (Practical Exams)
- Participated in the CIMA spell master's competition.
Languages
Fluent in all three languages
References
- Rev. Gregory Joseph, Smyrna Church, No,1 Nuwara Eliya Road, Ragala, Halgaranoya
- Ryan Philip, Operations Manager, Digicel Flagship Store, Mt Hagen, Papua New Guinea, 071582, +675-72208193
Extracurricular Activities
School Games Captain for the year 2012/2013. School Senior Prefect for the year 2012/2013. Member of the athletic squad since pre grades. 2nd runner up at the All Island Badminton Tournament. Captain of the school football and club football teams. Toast master at the school Gavel Club. Member of the Nuwara Eliya district football team. Member of the school western and eastern bands. Member of the School drama crew. Participated at the 7th National Scout Jamboree. Attended the prefects training camp held at Ambilipitiya. Attended the Leadership Summit held at Nuwara-Eliya. Placed 1st in long jump at the INTER LYCEUM ATHLETIC MEET. Placed 2nd at the all island Band competition. District level 2nd place in dramas in both Tamil and Sinhala languages. Prefect since 2009 & Games captain from the year 2012. Member of the School Literary Association. Member of the Leo Club. Active member of the Young birds sports club Nuwara Eliya.
Personal Information
- Citizenship: Sri Lankan
- NIC Number: 941640249v
- Date of Birth: 06/12/XX
- Gender: Male
- Marital Status: Single
- Religion: Christian
Timeline
Customer Service Manager
Your Choice Trading Ltd
03.2021 - Current
Manager Operations & Process Support
CROWN GLOBAL SERVICES PVT LTD
07.2016 - 09.2020
Teacher
LYCEUM INTERNATIONAL SCHOOL
08.2015 - 05.2016
I.T Assistant
LYCEUM INTERNATIONAL SCHOOL
02.2015 - 08.2015
Diploma In Human Resource Management
CHARTED INSTITUTE OF PERSONNEL MANAGEMENT
BBA -
UNIVERSITY OF PERADENIYA
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