Public Service Delivery
Hi, I’m
Kaylin Busi
Port Moresby,NCD
Summary
- I am an industrious, motivated and highly productive employee. Over recent years I have developed a diverse set of skills & qualities which I believe will add value to your team in this role. I am a strong communicator, a supportive collaborator and my problem-solving capabilities mean I will always take ownership of difficult challenges whenever they occur. I am ready to take up this position with your organization and I see it as an opportunity for me to work alongside other talented and like-minded professionals who all want to achieve great thing for their employer.
- Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
- Observant officer committed to protecting people and property and maintaining law and order. Well-versed in conflict resolution, crime scene investigation and firearms operations. Dutiful and diligent individual with solid history of achievement in policing and leadership.
Overview
9
years of professional experience
Work History
PNG Immigrations & Citizenship Authority
Migration Officer Field Operations
08.2021 - Current
Job overview
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Wrote detailed narrative reports for use in investigations.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Conducted surveillance to detect suspicious activity.
- Completed patrols in assigned areas to identify and deter criminal activities.
Papua New Guinea Immigration & Citizenship Authority
MIGRATION OFFICER PRIMARY LINE PROCESSING
01.2020 - 01.2021
Job overview
- Processing of passengers’ movements at primary line in international arrivals and departures utilizing the Border Management System (BMS)
- Refer alerts when triggered during process of movements to secondary line Compliance Officers for checks and decision
- Assisting Senior Migration Officer (SMO) to attend to unscheduled, air-returned, cancelled flights and emergency immigration clearance situation on Medivac/aircraft forced to divert due to stress of weather, arriving disaster relief personnel etc
- Summarize daily activities at primary line and provide feedback to SMO - Primary Line Processing who will collate and submit to Manager - Arrivals and Departures on a timely manner
- Maintain and use information stored in the Border Management System (BMS) to produce reports on statistics on arrival and departure on request
- Participate in implement continuous improvements on work processes and procedures at the primary line concerning Border security
- Assist SMO - Primary Line Processing at departures to provide incident reporting as and when they occur at the primary line to Manager - Arrivals and Departures for escalation to General Manger - Jacksons International Airport
- Maintain close working relationship with other Borders Branches within the Borders Division, Compliance and Enforcement Division including PNG Customs and NAQIA
- Perform other duties as and when required.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Wrote detailed narrative reports for use in investigations.
- Testified in court during certain criminal cases.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Papua New Guinea Immigration & Citizenship Authority
PERSONAL ASSISTANT to Deputy Chief Migration Officer Visa Passport Div.
01.2015 - 01.2020
Job overview
- Day-to-day Data Entry and Management
- Responding to client inquires by email & phone and visa evidencing
- Mail handling
- File Creation
- Registering and Printing Visa Sticker
- Providing assistance to the Applicants with application forms either in person or over the phone
- Responsible for developing and updating interview schedules
- Performing a variety of administrative duties (e.g
- Leave recording, meeting organization, reservations, office supplies, equipment orders, etc.) including preparing and/or processing administrative requests, documents (e.g
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Attended meetings, took notes and tracked action items.
- Served as point of contact between clients and managerial staff.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Used discretion when handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Accomplished project deadlines by assisting with task completion whenever required.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Travel requests, expense claims, vouchers etc…)
- Gathering Migration fee services-takings and dealing with clients at the counter
- Preparing documentary services for official signature
- Dealing with incoming routine correspondence & answering telephone calls, liaising with other co-security agencies, maintaining contacts with local community and assisting in organizing events
- Assisting PNG Nationals in finding the solution to difficulties that they face such as loss of theft of documents; issuing Emergency Travel Document.
- Maintained appropriate filing of personal and professional documentation.
Rageau Manua & Kikira Lawyers
PARA-LEGAL
04.2015 - 08.2015
Job overview
- Filing documentation as it relates to cases
- Organizing and maintaining legal paperwork, files, exhibits and other important information for clients
- Helping attorneys prepare motions, legal arguments and other parts of a case
- Interviewing clients and witnesses and preparing documentation of the interview for attorney review
- Drafting various legal documents including pleadings, deposition notices and legal briefs
- Performing a variety of administrative tasks including filing paperwork, answering phones and sending emails.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Education
Divine Word University, Waigani, Port Moresby Flexible Learning Centre
Bachelor in Business Management from Business Management
04.2021
Port Moresby Business College
Diploma in Business Managment
01.2014
Marianville Secondary School
Certificate in Higher Education
01.2012
Marianville Secondary School
Certificate High Education
01.2010
Skills
- Result Oriented
- Interpersonal Skills
- Customer Oriented
- Customer Relations
- Good knowledge of MS Word
- Organizational Skills
- Customer Service Skills
- Excellent Time Management
- Works well independently or in Team Setting
- Creative
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
Place Of Origin
Baiyer, Western Highlands Province
Personal Information
- Date of Birth: 06/10/1993
- Marital Status: Single (never married)
Hobbies and Interests
- Volunteering
- Travelling
- Team Sports
- Mentoring & Coaching
- Club Memberships
- Public Speaking
Additional Information
Referees
Mr Dennis Badi
Acting Deputy Chief Migration Officer
Compliance & Enforcement Division
74412713
Email : dbadi@immigration.gov.pg
Mr Roy Cornelius
Acting General Manager
Compliance Branch
Compliance & Enforcement Division
79950124
Email : rcornelius@immigration.gov.pg
Mrs. Misuli Mimari
RAGEAU, MANUA & KIKIRA LAWYERS
MUSGRAVE STREET
Downtown
3210941
P O BOX 1743
PORT MORESBY
Certification
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Interests
Timeline
Migration Officer Field Operations
PNG Immigrations & Citizenship Authority
08.2021 - Current
MIGRATION OFFICER PRIMARY LINE PROCESSING
Papua New Guinea Immigration & Citizenship Authority
01.2020 - 01.2021
PARA-LEGAL
Rageau Manua & Kikira Lawyers
04.2015 - 08.2015
PERSONAL ASSISTANT to Deputy Chief Migration Officer Visa Passport Div.
Papua New Guinea Immigration & Citizenship Authority
01.2015 - 01.2020
Divine Word University
Bachelor in Business Management from Business Management
Port Moresby Business College
Diploma in Business Managment
Marianville Secondary School
Certificate in Higher Education
Marianville Secondary School
Certificate High Education
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