Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Additional Information
Software
Certification
Interests
Accomplishments
BusinessAnalyst
Kalendran Balakrishnan

Kalendran Balakrishnan

GENERAL MANAGER LOGISTICS

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Dynamic Logistics Officer with [Number] of years managing logistics operations, and tactical levels to estimate resources required for efficient projects. Proven track record of securing impactful resource allocation. Diligent and dedicated to handling numerous duties in ever-changing environments. Committed [Rank] Logistics Officer skilled in utilizing Marine Corps Planning Process to facilitate mission coordination, team collaboration and unit training. Driven and focused with skill liaising with key departments to achieve seamless operations. Diligent logistics management professional skilled in the movement of hazardous and special cargo in logistics operations. Advanced knowledge of materials handling and warehouse operations. Computer-savvy and results-driven with proficiency in [Software], material management programs and inventory control databases. Collaborates with diverse cultures. Independent and deadline-focused with demonstrated success in decision-making. Logistic Officer with [Number] of years of experience developing project-relevant insights from information and research for strategic procurement. Strong capacity to deliver logistical support and inventory management. Energetic self-starter with excellent communication skills. Dedicated [Rank] and Logistics Officer with demonstrated success in managing logistics for key departments, including general engineering, transportation and supply. Over [Number] years of positive military achievements. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology. Systematic [Job Title] brings comprehensive knowledge of freight forwarding and customs clearance, including preparing documentation and regulatory compliance. Skilled in organizing and executing international and domestic shipments to support timely delivery. Expert in resolving complex logistic issues and developing strategies to improve cost-effectiveness. Observant [Job Title] with proven ability to coordinate and manage transportation of goods and materials. Skilled in inventory management, route optimization and supply chain management. Demonstrated success in developing strategies to reduce transportation costs and improve organizational efficiency. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
5
5
Certificates
1
1
Language

Work History

General Manager, Logistics

Eliseo Limited
Port Moresby
11.2021 - 06.2023
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed budget implementations, employee evaluations, and contract details.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Developed and implemented strategies to increase sales and profitability.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Managed functional areas of logistics.
  • Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
  • Conducted audits to improve office logistics practices and procedures.
  • Generated donor reports to propose and implement strategic adjustments towards increasing donor participation and accuracy of solicitation procedures.
  • Coordinated mission details and communicated with unit to convey changes.
  • Managed logistics assets for timely and cost-effective delivery of cargoes.
  • Organized unit training operations and managed details when unit move was required.
  • Generated payments for program-related activities to keep accurate records of financial expenditure.
  • Provided support to commander and executive staff members.
  • Developed logistical checklists to guide activities support.
  • Advised logistics management and structures for staffing levels to maintain adequate numbers.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Defined logistics strategy within [Type] policies and procedures for effective integration of logistics operations
  • Detected and enforced improvement opportunities in supply chain.
  • Analyzed procurement requests to identify service providers' information with performance, quality and prices to determine transaction requirements.
  • Delivered logistic support to leverage existing resources with cost-effective savings.
  • Supervised logistics functions and operations.
  • Tracked assets disposal and determined IOM's best interest to upgrade inventory list.
  • Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.

Operations Manager

KRISHNA IMPORTS AND EXPORTS (PNG) LTD.
Port Moresby
01.2015 - 03.2021
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Increased profit by streamlining operations.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Trained new employees on proper protocols and customer service standards.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

Bachelor of Science - Information Technology Project Management

PTPL College
Malaysia
04.2022 - 04.2022

Skills

    Performance improvement

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Affiliations

  • Professional Convention Management Association
  • Professional Women's Network, Treasurer 2002-2004
  • Jaycees
  • National Association of Social Workers
  • International Council of Nurses
  • APICS – Association for Supply Chain Management
  • Freemason
  • Toastmasters
  • Lions Club
  • Association for Computing Machinery
  • Rotary International
  • Project Management Institute
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • American Medical Informatics Association

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Bachelor of Science - Information Technology Project Management

PTPL College
04.2022 - 04.2022

General Manager, Logistics

Eliseo Limited
11.2021 - 06.2023

Operations Manager

KRISHNA IMPORTS AND EXPORTS (PNG) LTD.
01.2015 - 03.2021

Additional Information

  • General Manager OperationsGeneral Manager OperationsEliseo Logistics Limited · ContractEliseo Logistics Limited · ContractNov 2021 - Present · 1 yr 10 mosNov 2021 - Present · 1 yr 10 mosPapua New GuineaPapua New Guinea
  • Controlling overall Logistics – Customs
    clearance for imports container, Fleets services,
    Warehouse Operation.Controlling overall Logistics – Customs clearance for imports container, Fleets services, Warehouse Operation.
  • Becoming a senior manager is a major career milestone that requires preparation, dedication, and vision. Senior managers are expected to lead teams, projects, and organizations with strategic insight, operational excellence, and ethical integrity. How can you get ready for senior management and demonstrate your potential to your superiors, peers, and subordinates? Here are some tips to help you develop the skills, mindset, and network that will set you apart from the crowd.
  • Directing and controlling logistic planning
  • Monitors and manages the end-to-end flow of goods and information across your supply chain. It can help you improve visibility, efficiency, agility, and customer satisfaction by using advanced technologies and data analytics. In this article, you will learn how to set up a logistics control tower for better supply chain management.
  • Global Logistics planning, coordinating, and executing the movement of goods and services across borders and regions. It involves multiple stakeholders, such as suppliers, carriers, intermediaries, and customers, who have different expectations, regulations, and risks. To ensure a smooth and efficient global logistics operation, you need to evaluate and select the right partners and service providers who can meet your needs and goals. Here are some steps and criteria to help you with this task.
  • Import logistics is the process of planning, coordinating, and executing the movement of goods from foreign suppliers to domestic customers. It involves various activities such as sourcing, purchasing, shipping, customs clearance, warehousing, and distribution. Import logistics can be challenging and complex, especially when unexpected events or disruptions occur that affect the supply chain. Therefore, it is essential to have a contingency plan that can help you mitigate the risks and minimize the impacts of any potential problems. In this article, you will learn how to design and implement an import logistics contingency plan in four steps.

Software

Information technology

Certification

Licensed [Job Title] - [Timeframe]

Interests

General Logistics

Accomplishments

  • Marketing - Implemented marketing strategies which resulted in 85% growth of customer base.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of +500 staff members.
  • Documented and resolved Inventory dockets which led to total inventory count efficient and accurate actual versus system and documents.
  • Achieved 99% through effectively helping with all departments heads and team members.
  • Resolved product issue through consumer testing.
  • Achieved 99% by introducing Inventory Management System for departments stores and groceries tasks.
  • Achieved 99.9% by completing full inventory management count with accuracy and efficiency.
  • Collaborated with team of +500 staffs and leaders across stores branches in the development of Inventory management.
Kalendran BalakrishnanGENERAL MANAGER LOGISTICS