Summary
Overview
Work History
Education
Skills
Key Strengths For Mining Industry
Timeline
Generic

Joseph Arthur

Port Moresby,NCD

Summary

Dedicated IT & communications technician with over 8 years of experience in network maintenance, computer systems, and VSAT installation. Currently serving as an IT Officer with the Milne Bay Provincial Government, supporting digital infrastructure and communications across the province. Skilled in working in remote and challenging environments, with proven ability to set up and maintain communication systems critical for operations. Seeking to apply expertise in the mining industry as an IT/communications specialist or field support technician.

Overview

11
11
years of professional experience

Work History

IT Officer

Milne Bay Provincial Government
01.2022 - Current
  • Manage and maintain the province’s IT infrastructure, including network systems and end-user support.
  • Provide troubleshooting for hardware, software, and connectivity issues across government departments.
  • Implement and oversee IT security measures, including virus/malware protection.
  • Coordinate with stakeholders to improve digital access and communications across the province.
  • Assist in deploying VSAT and network solutions for remote government facilities.

VSAT Technician – Rural Development Programme

Kacific Broadband Satellite
Milne Bay Province
01.2022 - Current
  • Company Overview: Kacific Broadband Satellite, Milne Bay Province
  • Installed and configured VSAT satellite systems across rural communities under the Kacific Rural Development Programme.
  • Conducted site surveys, dish alignments, and modem configurations to ensure reliable internet access.
  • Provided training and support to local users.
  • Worked independently in remote and rural conditions, ensuring reliable communication for communities.
  • Kacific Broadband Satellite, Milne Bay Province

IT Technician / Field Support

01.2015 - 01.2022
  • Repaired and maintained desktops, laptops, and mobile devices.
  • Installed and updated antivirus and productivity software.
  • Provided network setup, troubleshooting, and cabling solutions.
  • Offered mobile phone unlocking and software updates as part of private IT services.
  • Built strong client relationships through consistent technical support.

Education

Diploma -

Information Technology Business Development & Training Institute (BDTI)

Skills

  • IT systems management & troubleshooting
  • VSAT installation & satellite communications
  • Network cabling & maintenance (LAN/WAN)
  • Computer & mobile device repairs
  • IT security & antivirus solutions
  • Field support in remote locations
  • Workplace safety awareness
  • Strong teamwork & independent work capability
  • Ability to deploy and maintain communication systems in remote mining sites
  • Experience in critical IT infrastructure support at government level
  • Skilled in troubleshooting under pressure with limited resources
  • Proven adaptability to field conditions and remote project schedules
  • Safety-conscious with a problem-solving mindset

Key Strengths For Mining Industry

  • Ability to deploy and maintain communication systems in remote mining sites
  • Experience in critical IT infrastructure support at government level
  • Skilled in troubleshooting under pressure with limited resources
  • Proven adaptability to field conditions and remote project schedules
  • Safety-conscious with a problem-solving mindset

Timeline

IT Officer

Milne Bay Provincial Government
01.2022 - Current

VSAT Technician – Rural Development Programme

Kacific Broadband Satellite
01.2022 - Current

IT Technician / Field Support

01.2015 - 01.2022

Diploma -

Information Technology Business Development & Training Institute (BDTI)
Joseph Arthur