Summary
Overview
Work History
Education
Skills
Timeline
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Jerry Maikak

Summary

Driven and dynamic professional with a proven track record at Vodafone PNG, where I excelled in sales and customer service, consistently meeting sales goals through excellent product knowledge and positive customer engagement. Skilled in cash handling and renowned for strong communication abilities, I fostered long-term loyalty, enhancing team success and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Roadshow Sales Assistant

Vodafone PNG
10.2022 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Fielded customer questions to share information about products, availability, and pricing.

Forecourt Attendant

Victory No. 8 Limited
08.2020 - 04.2021
  • Maintained cleanliness of equipment, counter area, floor, restrooms and exterior pump area to meet safety and sanitation regulations.
  • Facilitated the smooth flow of traffic in and out of the forecourt area by directing drivers to available pumps or assisting with parking as needed.
  • Trained new employees on proper fuel handling procedures and safety guidelines, ensuring consistency in service delivery.
  • Assisted customers with refueling, ensuring a smooth and positive experience for all patrons.

Education

Human Resources Management

International Training Institute
Lae

Humanities

Maprik Secondary
Maprik, East Sepik
11.2013

Maprik Secondary
Maprik, East Sepik
11.2011

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Point of sale operation
  • Customer Needs Assessment
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Team Cooperation
  • Honest and Dependable
  • Attention to Detail
  • Creative Thinking
  • Positive Customer Engagement
  • Excellent Written and Verbal Communication
  • Product Knowledge
  • Meeting Sales Goals
  • Sales and Promotions
  • Product and Service Sales

Timeline

Roadshow Sales Assistant

Vodafone PNG
10.2022 - Current

Forecourt Attendant

Victory No. 8 Limited
08.2020 - 04.2021

Human Resources Management

International Training Institute

Humanities

Maprik Secondary

Maprik Secondary

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Jerry Maikak