Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
References
Publications
Timeline
Generic
JEFF KAWAS

JEFF KAWAS

Port Moresby

Summary

Reliable and tech-savvy IT Support Technician with a strong background in diagnosing and resolving technical issues across desktops, networks, and enterprise tools. Known for excellent communication skills, patience under pressure, and a proactive mindset in supporting end-users and maintaining system performance.

Overview

21
21
years of professional experience
1
1
Certification

Work History

IT Technician

TISA BANK
10.2024 - Current
  • Maintained clean working environment by organizing cables, labeling devices, and keeping workstations tidy.
  • Troubleshoot and resolved network connectivity issues for individual users and departments.
  • Provided technical support to staff members via telephone, email, or in-person visits.
  • Installed and configured hardware and software components to ensure optimal performance.
  • Configured PC's and other networking equipment for secure operation.
  • Performed regular maintenance on computer systems, including software updates, security patches, and virus scans.
  • Evaluated emerging technologies for potential implementation within organization's IT infrastructure.
  • Kept accurate records of all IT assets such as computers, monitors, printers, and peripherals.
  • Traveled to various worksites to troubleshoot, repair and provide diagnostic support.

Graphics and Media Promotions Officer

National Capital District Commission
01.2020 - 01.2024
  • Utilized Adobe Creative Suite to edit photos and create digital illustrations.
  • Coordinated with external vendors such as printers or photographers.
  • Presented design ideas to clients during meetings and successfully incorporated feedback into final designs.
  • Developed creative concepts for advertising campaigns across multiple platforms.
  • Constantly sought opportunities to improve personal design skills.
  • Created visual assets for social media campaigns that increased engagement.

Website Developer / Odoo ERP System Admin

YES Management
01.2025 - 01.2029
  • Company Overview: Company Overview: www.niuginionline.net
  • Website Developer
  • Conducted regular website maintenance, updates, and backups.
  • Participated in agile development methodologies such as Scrum or Kanban for efficient project management.
  • Created training content for web application screens and in-person training for end users.
  • Provided technical support to clients experiencing issues with their websites.
  • Ensured cross-browser compatibility of websites on various platforms.
  • Created custom WordPress themes and plugins to meet client needs.
  • Developed responsive websites using HTML, CSS, and JavaScript.
  • Tested websites for usability, accessibility, and performance optimizations.
  • Managed renewal of domain name registrations.
  • Odoo ERP System Administration
  • Configured and customized ERP software according to specific business requirements.
  • Managed data migration from legacy systems to new ERP platform.
  • Ensured proper documentation of all aspects of ERP system, including user guides and training materials.
  • Assisted in troubleshooting technical issues related to ERP system, ensuring minimal downtime.
  • Analyzed business processes and recommended improvements for efficiency.
  • Trained end-users on new software, improving their ability to navigate system.
  • Implemented ERP systems to streamline operations and enhance productivity.
  • Prepared reports on project status for senior management, highlighting achievements and areas requiring attention.
  • Coordinated computer network access and use as master control operator.

Network Intern

Datec PNG Ltd
  • Coordinated with vendors for equipment procurement and installation assistance.
  • Installed and updated software applications related to networking tasks.
  • Worked closely with senior engineers on large-scale deployments of complex networks.

IT Technician

Airways Hotel
06.2011 - 12.2013
  • PC Service service and repair
  • ADSL Modem configuration
  • PABX maintenance
  • LAN maintenance
  • PC service and repair
  • Access Door configuration
  • Ving Card Safe installation
  • CCTV Surveillance setup and configuration

IT Support Officer

RH Trading Ltd
06.2008 - 06.2010
  • PC Service service and repair
  • ADSL Modem configuration
  • PABX maintenance
  • Internet setup
  • Email setup
  • Surveillance system setup
  • LAN maintenance
  • PC service and repair
  • Able BioPlus Time access Management
  • Active Directory user creation

Education

Advanced Professional Diploma - Networking, ICND 1 - ICND 2

DATEC LEARNING CENTERS
01.2016

Diploma - Information Systems (Business Computing)

PORT MORESBY BUSINESS COLLEGE
01.2008

Higher School Certification - undefined

KWIKILA SECONDARY SCHOOL
01.2004

High School Certification - undefined

DE LA SALLE SECONDARY
01.2002

High School Certification - undefined

EVEDAHANA PRIMARY SCHOOL
01.2000

Skills

  • Administer Windows Server 2008 Enterprise
  • Local Area Network setup
  • Networking
  • Conferencing System
  • Web & App development
  • Photoshop
  • PC service & Repair
  • Diligent
  • Innovation & creative
  • Leadership
  • Honest
  • Caring
  • Flexible
  • Determination

Certification

  • Udemy Online WordPress Course
  • WordPress Customization, Plugin Building, SEO, Web Design using Photoshop, Odoo Enterprise ERP System Implementation
  • OHS Basic Fire Awareness Course
  • Conducted by OHSCARE (PNG) Ltd at RH Trading Ltd
  • Daltron & OVTA Networking Course
  • Facilitated by instructor Kevin Skelton of Daltron Training Centre

LANGUAGES

Pidgin (Fluent)
English (Fluent)

References

Harry, Kanadi, IT Manager, hkanadi@yesgroupupng.com, 311 2045, 728 11272, YES Management

Publications

  • Www.yesgroupupng.com
  • Www.pnggelato.com
  • Www.jvhireco.com
  • Most of the websites can be found on YES Groupupng landing page. Due to non-maintenance and payment some were put offline.

Timeline

Website Developer / Odoo ERP System Admin

YES Management
01.2025 - 01.2029

IT Technician

TISA BANK
10.2024 - Current

Graphics and Media Promotions Officer

National Capital District Commission
01.2020 - 01.2024

IT Technician

Airways Hotel
06.2011 - 12.2013

IT Support Officer

RH Trading Ltd
06.2008 - 06.2010

Network Intern

Datec PNG Ltd

Diploma - Information Systems (Business Computing)

PORT MORESBY BUSINESS COLLEGE

Higher School Certification - undefined

KWIKILA SECONDARY SCHOOL

High School Certification - undefined

DE LA SALLE SECONDARY

High School Certification - undefined

EVEDAHANA PRIMARY SCHOOL

Advanced Professional Diploma - Networking, ICND 1 - ICND 2

DATEC LEARNING CENTERS
JEFF KAWAS