Summary
Overview
Work History
Education
Skills
Accomplishments
Areas of Expertise
References
Timeline
Generic
JANETH BRUNO

JANETH BRUNO

Port Moresby,NCD

Summary

Seasoned Operations Manager and talented leader with 18+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Exceptional focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

20
20
years of professional experience

Work History

Operations Manager

Rapidfones LTD
01.2017 - Current
  • ICT/ Mobile Phone / Accessories / Electronics Retail Industry

Retail / Operations Manager

Fonehaus LTD
01.2015 - 01.2017
  • Mobile Phone / Accessories / Electronics Retail Industry

Retail Branch Manager

PCworx
01.2014 - 01.2015
  • (One Mall Polly World)- Electronic Retail Industry

Retail Branch Head

Abenson Ventures Inc.
01.2008 - 01.2014
  • Appliance Retail Industry

Assistant Boutique Manager

(PCX)/ Dollars and Scents / BENCH
01.2006 - 01.2007
  • Apparel / Cosmetic Retail Industry

Officer in Charge

(Fix Bench) / B-Cut Inc.
01.2005 - 01.2006
  • Cosmetics Retail Industry

Education

Master’s Degree in Business Administration - Financial Management, Marketing and Business Management

University of Perpetual Help System Data

BS – Computer Management - Information Technology

University of Perpetual Hel

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Decision-Making
  • Operations Monitoring
  • Operational Efficiency
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Inventory Management
  • Policies and procedures implementation
  • Maintaining Compliance
  • Goal Setting
  • Client Relationships
  • Inventory Control
  • Strategic Planning
  • Process Improvement

Accomplishments

  • Successful Expansion of Rapidfones and Digicel Centers from 5 shops in PortMoresby to now 26 Centers Nationwide and an all time high increase of business enterprise From 15M Revenue to 50M Annually.
  • Achieving 20% to 30% Increase in Revenue from Retail and Distribution annually.
  • Enhanced Business Cash Flow from 10% to 30%.
  • Implemented a compliance standard that focuses on cost reductions across departments while maintaining high standards.
  • Built a Strong framework of Operational Standards and Procedures from Back Office, Warehouse and Logistics down to Branch Manager and Staffs daily operations.
  • Trained and Managed 26 Expat Managers and 200 + Local Employees.
  • Implemented a Sales Incentive Scheme for Sales Employees that focuses on Sales Target Achievement.
  • Supervised all operational costs in the shops to lessen expenses.
  • Implemented Cost Efficient Product Promotions and Advertisements that put Rapidfones and Digicel in the Retail and Distribution Map in PNG.
  • Built and maintained special and strong clientele in Electronic Business.

Areas of Expertise

  • Expert on Business Development and Expansion.
  • Financial Analysis and Reporting.
  • Human Resources – Hiring, training and servicing
  • Business Negotiator.
  • Sales and Marketing, Advertisement.
  • Product Management and Procurement
  • Professional Saleswoman – Retail and Corporate Selling / Transactions.
  • Stock Management (receiving & re-ordering) and Procurement
  • Operation Policy Making & Procedure.
  • Internal Controls on Inventory.
  • Feasibility study / Business Planning Proficient.
  • Strong Leadership and Managerial Skills
  • Excellent in Customer Service
  • Excellent Verbal and written communication skills
  • Excellent on Philippines and PNG Market. (Retail / Corporate)

References

  • Mr. Philip Yam, Country Manager, Interlinc Png Limited, +675-72980001, philip.yam@interlincgroup.com
  • Kevin Anderson, Head of Sales and Marketing, Theodist PNG, +675-71203878, kevin.anderson@theodist.com
  • Jocelyn Ballon, Accounts Manager, Rapidfones Ltd, +675-3236668 local 832, josielyn.ballon@rapidfonespng.com

Timeline

Operations Manager

Rapidfones LTD
01.2017 - Current

Retail / Operations Manager

Fonehaus LTD
01.2015 - 01.2017

Retail Branch Manager

PCworx
01.2014 - 01.2015

Retail Branch Head

Abenson Ventures Inc.
01.2008 - 01.2014

Assistant Boutique Manager

(PCX)/ Dollars and Scents / BENCH
01.2006 - 01.2007

Officer in Charge

(Fix Bench) / B-Cut Inc.
01.2005 - 01.2006

BS – Computer Management - Information Technology

University of Perpetual Hel

Master’s Degree in Business Administration - Financial Management, Marketing and Business Management

University of Perpetual Help System Data
JANETH BRUNO