Janalynn Naipao
Working In The Field Of Business And Marketing
PO BOX 7475 Boroko Port Moresby,NCD
Summary
EMPLOYEMENT OBJECTIVE : To capably and professionally achieve any set of goals, where my abilities, knowledge and skills will generate a positive growth within an organization.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Trainee Payroll Officer
Tawap, Kamen Investments
Tabubil
01.2019 - 02.2019
- Learned new materials, processes, and programs quickly.
- Filled out timesheets and paperwork according to identified requirements.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Collaborated with employees from various backgrounds.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Adhered to corporate data confidentiality rules, mitigating breaches.
- Supported organizational objectives with help from existing employees.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Assistant to HR Manager
Tawap, Kamen Investment
Tabubil
01.2019 - 03.2019
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Supervised and mentored direct reports and developed talented HR teams.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Monitored and ordered supplies and materials to keep office well stocked.
- Updated database of contacts and resources for company-wide distribution.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Collected and input timesheet data into automated accounting system and processed labor corrections.
- Organized resources, records and personnel to accomplish aggressive targets.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proofread and edited documents for accuracy and grammar.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Served as corporate liaison for finance, IT and marketing departments.
- Completed daily logs for management review.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Performed wide-ranging administrative, financial and service-related functions.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Volunteered to help with special projects of varying degrees of complexity.
Administration Assistant
4JKN Distributor & Suppliers ( Total Energies)
Port Moresby, National Capital District
02.2021 - 06.2023
- Recorded expenses and maintained accounting records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Offered technical support and troubleshot issues to enhance office productivity.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Composed inter-office correspondence and provided product and service information to customers.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Scheduled office meetings and client appointments for staff teams.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Assisted development and implementation of new administrative procedures.
- Prepared weekly employee work schedules to meet operational needs.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Diploma - Business Studies- Management
Port Moresby Business College
2016.03 - 2017.12
Grade 12 Certificate -
Port Moresby International School
02.2009 - 04.2012
Year 10 Certificate Attained - undefined
St Joseph’s International Catholic College
Bachelor Of Management - Business Management
Institute of Business Studies University
12 Mile Campus 12.2023 - 12.2024
Skills
Have sound knowledge on information andCommunication skillsEfficient computer skills (Microsoft: Word, ExcelPublisher, Power PointFIELD OF INTERESTInterest in areas of Business Management inMarketing, Human Resource and AccountingMarketing has a bit of everything in it
Operations support
Performance improvement
Proficient in [Software]
Administrative support
Project support
Compliance regulations
Team collaboration
Cultural Awareness
Multitasking Abilities
Teambuilding
Dependable and Responsible
Self-Motivated
Planning and Coordination
Problem-Solving
Business administration
Sorting and labeling
Staff Management
Bookkeeping
Meeting minutes
Documentation and reporting
Supervising staff
Purchase orders organization
Payroll and budgeting
Marketing
Contract agreement preparation
Invoice Processing
Medical bill auditing
Internal communications
Relationship building
Expense reporting⁸
Office administration
Technical Support
Social media knowledge
Travel administration
Database administration
Policy and procedure modification
Account Reconciliation
Project planning
Time management
Team Bonding
Customer and client relations
Statistical data gathering
Writing reports
OSHA compliance
Meeting arrangements
Paperwork drafting
Employee training and development
Mail handling
Certification
[Diploma in Business Management], [Port MoresbyBusiness College] - [2016-2018]]
Referees
- Dr James Naipao
Naipao Surgery & 4JKN Distributor & Suppliers
Phone: 675 727 52760
Email: drjnaipao@gmail.com
- Mr Steven Rowley ( Principal)
Port Moresby International School
Email: srowely@pmis.iea.ac.pg
- Mr Domanic D Kakas (Chief Superintendent)
Director of Police Media Unit
Phone: 675 70260832
- Mr Nihal Wickramasinge
Financial Controller
Email: nihalw@tki.com.pg
Tawap Kamen Investment
- Ms Eva Favave
H.O.D of Business Management
Port Moresby Business College
Phone: 675 325 2233
Timeline
Bachelor Of Management - Business Management
Institute of Business Studies University
12.2023 - 12.2024
Administration Assistant
4JKN Distributor & Suppliers ( Total Energies)
02.2021 - 06.2023
Trainee Payroll Officer
Tawap, Kamen Investments
01.2019 - 02.2019
Assistant to HR Manager
Tawap, Kamen Investment
01.2019 - 03.2019
[Diploma in Business Management], [Port MoresbyBusiness College] - [2016-2018]]
12-2018
Diploma - Business Studies- Management
Port Moresby Business College
2016.03 - 2017.12
Grade 12 Certificate -
Port Moresby International School
02.2009 - 04.2012
Year 10 Certificate Attained - undefined
St Joseph’s International Catholic College