JACK BISAI
PAPUA NEW GUINEA
Summary
Accomplished Senior Inventory Team Leader with a proven track record at CPL Group, enhancing operational efficiency and employee retention through innovative inventory management and effective leadership. Skilled in logistics planning and fostering teamwork, I significantly reduced product damage rates and streamlined order fulfillment processes, contributing to a positive work environment and compliance with industry standards. Experienced with inventory management, ensuring optimal stock levels and streamlined operations. Utilizes team coordination to enhance efficiency in inventory processes. Track record of implementing process improvements to achieve organizational goals. Inventory management professional prepared for leadership role with focus on team collaboration and achieving results. Skilled in inventory control, process optimization, and supply chain logistics. Known for reliability and adaptability in dynamic environments. Strong at fostering teamwork and driving efficiency.
Overview
7
7
years of professional experience
Work History
SENIOR INVENTORY TEAM LEADER
CPL GROUP (HARDWARE HAUS LTD)
04.2023 - Current
- Reduced product damage rates with proper handling techniques and adherence to safety protocols.
- Assisted in budget management for the inventory department by monitoring expenses and identifying areas for cost reduction.
- Monitored trends in inventory management technology, recommending and implementing new tools or software that improved operational efficiency.
- Increased employee retention within the team by fostering a positive work environment through effective leadership and clear communication of expectations.
- Maintained compliance with industry regulations and company policies regarding inventory management procedures to reduce potential risks or penalties associated with non-compliance issues.
- Adapted to changing business needs by quickly adjusting staffing levels, shift schedules, or workflow priorities during peak seasons or unforeseen circumstances.
- Achieved faster order fulfillment by coordinating efficient picking, packing, and shipping processes within the team.
Retail Shop Assistant Manager
CPL GROUP (STOP N SHOPS)
07.2022 - 04.2023
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer complaints and issues in a professional manner to maintain positive relationships.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
- Achieved sales targets by effectively promoting store products and upselling items when appropriate.
- Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
- Contributed to a positive team atmosphere through effective communication and support of fellow associates.
INVENTORY SUPERVISOR
CPL GROUP (STOP N SHOPS)
10.2019 - 07.2021
Loss Prevention Officer
CPL GROUP (CITY PHARMACY LTD)
08.2017 - 10.2018
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Education
No Degree - DIPLOMA OF BUSINESS MANAGEMENT
WORK LINK TRAINING INSTITUTE
PAPUA NEW GUINEA 03.2019
Skills
- Warehouse Operations
- Logistics Planning
- Demand forecasting
- Supply Chain Coordination
- Inventory Auditing
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Stocking and Organization
My principle interest is to pursue and advance myself in the job that I am involve in.
My principle interest is to pursue and advance myself in the job that I am involve in.
through work and training, building skills and experience. I can do my best in task I am entrusted with.
Timeline
SENIOR INVENTORY TEAM LEADER
CPL GROUP (HARDWARE HAUS LTD)
04.2023 - Current
Retail Shop Assistant Manager
CPL GROUP (STOP N SHOPS)
07.2022 - 04.2023
INVENTORY SUPERVISOR
CPL GROUP (STOP N SHOPS)
10.2019 - 07.2021
Loss Prevention Officer
CPL GROUP (CITY PHARMACY LTD)
08.2017 - 10.2018
No Degree - DIPLOMA OF BUSINESS MANAGEMENT
WORK LINK TRAINING INSTITUTE
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