Data Input Officer
CX, Brand and Marketing
I was updating customer' s account information daily with a target of 400 plus accounts so customer can transact smoothly prior to and post Go Live.
Isabella Mel
Port Moresby
Summary
I have good communication skill towards my superiors as well with my fellow colleagues in written and oral communication.
I am a team-player, I can complete delegated task on time (meeting deadlines) leading a team achieve a common goal.
I can adept in situations when it’s needed.
I was a customer service officer, so I have sound knowledge of products and services and compiling with compliance and also I understand the basic environment of a telling in regards to payment over counter.
Work History
Customer Services Officer
Boroko Banking Centre
I started in 2019. I was dealing with customer complaints providing services to customer over the counter and via EMail.
Also I have experience in this field of SME/Mass Market products and services.
I am also well vast with knowledge on bank procedure and compliance.
Teller
Branch Data Cleansing Champion
Branch Card Custodian
Complaint Resolution Officer
CX Brand and Marketing
Handle the resolution of all BSP Bank wide customer complaints that have been escalated to our regulator (BPNG).
Education
grade 12 -
St Joseph International Catholic College
12.2018
grade 10 -
St Joseph International Catholic College
01.2016
Skills
- Accountability
- Customer “Centricity”
- Teamwork
- Quality focus
- Decision making
- Communication
Additional Information
Data Input Officer, Customer Services Officer, Teller, Branch Data Cleansing Champion, Branch Card Custodian
Languages
English / Pidgin
Personal Information
- Age: 24
- Number of Children: 1
- Title: Complaints Resolution officer
- Date of Birth: 01/20/2000
- Gender: Female
- Nationality: PNG
- Marital Status: Married
Timeline
Data Input Officer
CX, Brand and Marketing
Customer Services Officer
Boroko Banking Centre
Teller
Branch Data Cleansing Champion
Branch Card Custodian
Complaint Resolution Officer
CX Brand and Marketing
grade 12 -
St Joseph International Catholic College
grade 10 -
St Joseph International Catholic College
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