IMMANUEL JACKSON
Insurance
Port Moresby,NCD
Summary
Enthusiastic Business Development Officer dedicated to driving business success through smart networking and solid brand positioning. Excels at boosting online presence and customer engagement through savvy, cost-effective social media marketing. Encourages win-win negotiations to build strong partnerships and expand business reach.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Business Development Officer
Western Pacific Insurance Limited
01.2022 - Current
Assistant Accounts Executive and Underwriter
Western Pacific Insurance Limited
08.2019 - 12.2021
Involved in Sales and Marketing and Risk Surveyor
Western Pacific Insurance Limited
08.2019 - 12.2021
Receptionist, Data Processor, Office Clerk, and Customer Services
Western Pacific Insurance Limited
06.2018 - 07.2019
Education
Diploma - Accounting
(ITI) International Training Institute of Papua New Guinea
01.2017
Upper Secondary School Certificate - Gr 12
Wabag Secondary School
01.2015
Lower Secondary School Certificate - Gr 10
Wabag Secondary School
01.2013
Skills
- General Insurance experience with a solid understanding of domestic insurance / personal lines products
- Experience in an underwriting or underwriting support position
- Natural aptitude to identify customer personal insurance needs and discuss the products needed to meet those needs
- Excellent telephone manner and communication skills - not scared to pick up the phone (inbound / outbound calls)
- Strong sales background
- Solid administrative skills ensuring follow ups and tasks are completed efficiently and accurately within required time frames
- Cross selling and upselling of insurance products
- Assisting customers to make informed decisions by explaining the features and benefits of the various insurance products
- Option to work variable shift hours – to ensure we support all other business branches and customers across the country during their business hours
- A strong commitment to business growth and team success through a positive sales attitude and a focus on personal performance standards
- High level customer service skills with the ability to build rapport
- Risk Assessment
- Coverage Amendments
- Monthly Renewal Business
- Referrals to lead Underwriter for special risk approval
- Analytics
- Managing Daily Underwriting general enquiries
- Relationship building and rapport
- Managing customer records/database
- Assisting to develop our IT system and internal processes
- Enjoy working in an exciting and fast paced environment
- Exemplary communication skills to include written, verbal skills and superior listening skills
- General Understanding and Accounting Principles and Practices
- Flexible with abilities to work under pressure
- Effective time management observer
- Open and willing to learn and do more when required
- A team player and can work individual when required with high level of honesty
- High level computer skills including Excel, Word and PowerPoint and Outlook/email
- Always available to help and to volunteer
Training
- (ITI) International Training Institute, Certificate in MYOB Version 19, 09/26/17, Port Moresby
- AILA Consulting, Sales and Leadership Course, 07/09/20, POM
Timeline
Business Development Officer
Western Pacific Insurance Limited
01.2022 - Current
Assistant Accounts Executive and Underwriter
Western Pacific Insurance Limited
08.2019 - 12.2021
Involved in Sales and Marketing and Risk Surveyor
Western Pacific Insurance Limited
08.2019 - 12.2021
Receptionist, Data Processor, Office Clerk, and Customer Services
Western Pacific Insurance Limited
06.2018 - 07.2019
Upper Secondary School Certificate - Gr 12
Wabag Secondary School
Lower Secondary School Certificate - Gr 10
Wabag Secondary School
Diploma - Accounting
(ITI) International Training Institute of Papua New Guinea
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