Hillary Rako
IT Support Officer
Madang ,Madang
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
IT Technical Support Officer
South Pacific International Container Terminal LTD
Lae, PNG
09.2019 - 12.2022
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed, configured and maintained computer systems and network connections.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Tested new software and hardware prior to deployment.
- Increased customer satisfaction ratings to Number%.
Education
Diploma Certification - Information Technology
International Training Institute
Lae 02.2018 - 12.2018
Skills
On-Site Technical Support
undefinedTimeline
IT Technical Support Officer
South Pacific International Container Terminal LTD
09.2019 - 12.2022
Diploma Certification - Information Technology
International Training Institute
02.2018 - 12.2018
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