Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
IT Technical Support Officer
South Pacific International Container Terminal LTD
Lae, PNG
2019.09 - 2022.12
Installed and configured operating systems and applications.
Created user accounts and assigned permissions.
Monitored system performance to identify potential issues.
Configured hardware, devices, and software to set up work stations for employees.
Installed, configured and maintained computer systems and network connections.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Tested new software and hardware prior to deployment.
Increased customer satisfaction ratings to Number%.
Education
Diploma Certification - Information Technology
International Training Institute
Lae
2018.02 - 2018.12
Skills
On-Site Technical Support
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Timeline
IT Technical Support Officer
South Pacific International Container Terminal LTD
2019.09 - 2022.12
Diploma Certification - Information Technology
International Training Institute
2018.02 - 2018.12
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